Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotAdriano was brilliant 🤩
Adriano was a pleasure to deal with, nothing was too much trouble. I’ll be recommending him to family and friends
Geauxinue · 18 April 2023
Agent replied · 16 June 2024
Thank you for taking the time to leave us a great review, we’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us as we strive to provide all our customers with a professional and reliable service. We wish you the best of luck and look forward to working with you again in the future.
★★★★★ 5/5
TrustpilotEasy tenancy renewal process
We've rented through Martyn Gerrard for nearly a year, and just went through the tenancy renewal process. The whole process was dealt with swiftly, and Jessica was very helpful and answered all of our queries promptly.
Alex · 7 May 2024
★★★★★ 5/5
TrustpilotCraig, Fatmir and Ben
Craig, Fatmir and Ben have been amazing! They work seamlessly and tirelessly to get our sale through! They have completed the sale under 3 months from start to finish. Nothing was left to chance. Fatmir and Craig knew all the details of the property, all the small nuances which we loved about our home were conveyed to the new buyer. Whole sale was smooth ans I highly recommend the team. If you want an effortless approach to selling your property, look no more and give MG team a call.
Gauri · 16 July 2024
★★★★★ 5/5
TrustpilotSelling my flat through Martyn Gerard…
Selling my flat through Martyn Gerard was a brilliant experience. They were so efficient and really pleasant to deal with. Many thanks to David Mitchell, Andre and Daniel - very much appreciate all your help and advice.
Mr · 9 April 2024
★★★★★ 5/5
TrustpilotGreat experience as a first time buyer
Thank you so much to Declan and the team for helping me with my purchase! Declan was very diligent and took all the hassle out of chasing the sale, and was so helpful any time I had a question. Would highly recommend MG!
FL · 2 December 2023
★★★★★ 5/5
GoogleWe had an excellent experience of selling and buying with Martyn Gerrard. Jenna was always responsive, helpful and we really felt supported through the whole process. Both Jenna and Mason were always professional and helped keep things moving to take much of the stress out of the whole process. Thank you so much, we are now settling in to our new place.PositiveResponsiveness, Quality, Professionalism, Value
Malcolm · 24 August 2021
★★★★★ 5/5
TrustpilotProfessionalism by Sergio Elia
Thanks to Sergio Elia, I managed to find my next flat to rent. Not only is he a friendly person, but he also made sure to answer my questions as fast as possible via phone or email. If you want to find your new home without any stress, I would highly recommend Sergio and Martyn Gerrard to sort things out for you in a professional way.
Martin · 16 June 2021
★★★★★ 5/5
TrustpilotThanks Declan for helping me find my…
Thanks Declan for helping me find my ideal home. I found you very trust worthy and professional throughout the whole process
Tahlia · 25 February 2023
Agent replied · 16 June 2024
Dear Tahlia. Thank you for taking the time to leave us a great review, we’re thrilled to hear you’ve had a positive experience. Your review is important to us, we want to make sure all our customers receive a professional and trustworthy service. Our Whetstone office wishes you the best of luck and looks forward to working with you in the future.
★★★★★ 5/5
TrustpilotAmazing
I’m in the process of selling through Martin Gerrard and I’ve received an amazing service. All the staff have been very helpful and professional throughout especially Jay whose communication has been fantastic. I’d highly recommend them and wouldn’t hesitate in using them again.
Chris · 20 November 2023
★★★★★ 5/5
TrustpilotReliable, fast and efficient service
Really fast and efficient. Zoe was really helpful with helping us renew our tenancy agreement and it went smoothly. She had great communication with us and ensured to remind us when the important documents were due. Overall, had a great experience with her as always.We can always rely on her for great service. Thanks Zoe
Patricia · 1 December 2022
★★★★★ 5/5
TrustpilotDealing with Erhan has been a pleasure
Dealing with Erhan has been a pleasure, he is extremely efficient and a true gentleman. Unlike most other estate agents, he never pushed us around, always patient dealing with our enquires-even after working hours!-He always put our needs at the forefront. It has been really refreshing dealing with him. Martyn Gerrard got a great asset with Erhan.
Daniel · 14 September 2022
★★★★★ 5/5
TrustpilotHossein was very pleasant and…
Hossein was very pleasant and respectful. He guided me all the way through the process as well as being in touch and easily accessible when ever was needed. There was times when he even answered the call to me after work hours and still received 10/10 service. If I recommend any realtor I’d definitely say go with Hossein!
Danish · 28 July 2022
★★★★★ 5/5
TrustpilotAndre has been great right from the…
Andre has been great right from the start. He was very patient with us and showed us the various properties that met our expectations. All the information was provided quickly and transparently. Thanks once again.
Amit · 1 May 2024
★★★★★ 5/5
TrustpilotExcellent Service
Wai Lee is our Block manager for several properties. His efficiency and responsiveness is exemplary.While he has to answer to many requests from landlords, contractors, builders, not to mention the planning, admin & paperwork, he has it done in an amazing timely manner.
El · 11 November 2023
★★★★★ 5/5
TrustpilotThanks Declan for the assistance with…
Thanks Declan for the assistance with selling my house. Very professional and trust worthy. Thanks for all your help and advice.
Aiden · 29 January 2023
Agent replied · 16 June 2024
Dear Aiden. Thank you for taking the time to leave us a great review, we’re thrilled to hear you’ve had a positive experience. Your review is important to us, we want to make sure all our customers receive a professional and trustworthy service. We wish you the best of luck with your move.
★★★★★ 5/5
GoogleSophie was our lettings negotiator and I must say, efficiency and response time was not an issue! She was helping us out with every enquiry that we threw at her 😊
Good agency, people in the office are friendly and ready to assist with anything. 10/10
Igor · 24 August 2023
★★★★★ 5/5
TrustpilotZoe was outstanding
Zoe just completed a tenancy for myself, it was a complex reference situation and I cant thank Zoe enough for her effort and hard work getting it across the line. Would certainly recommend her and Martyn Gerrad! Thank you!
Simon · 6 February 2024
★★★★★ 5/5
GoogleWhen we were house hunting our needs changed a few times for various reasons, and throughout our search Mason was brilliant. He was very patient with our chopping and changing, and great at keeping us informed when potentially suitable properties were about to come on the market. I'd absolutely recommend Mason when buying or selling a property.
Madelyn · 24 August 2022
★★★★★ 5/5
TrustpilotAfina really kept the process moving
Afina really kept the process moving. She’s very proactive which is what you need in these processes.
Oliver · 27 May 2026
★★★★★ 5/5
GoogleThanks to this guy’s they helped me
and given me best option..
easy to communicate very polite
I highly recommend
Always if you are eligible to pass credit check..
Thanks Guys
All the best ☝️☝️
Shpetim · 25 April 2024
★★★★★ 5/5
TrustpilotOur agent Fatmir
Our agent Fatmir, facilitated the process with remarkable efficiency, making it unbelievable how seamless everything was. It seemed almost too good to be true. His ability to handle situations exceptionally well and provide reassurance in an industry known for its challenges deserves recognition and possibly a raise.He consistently eased our concerns and built our confidence in proceeding with the property. His professionalism and dedication are exemplary, and he undoubtedly played a crucial role in making our experience positive and less stressful.
InPost · 20 June 2024
★★★★★ 5/5
GoogleWorked the MG for several years now and found them to be very good to deal with as a landlord, in particularly Sophie who recently helped with viewings and finding new tenants without any void periods. She went over and above expectations.
Rory · 27 November 2023
★★★★★ 5/5
TrustpilotSophie was a super professional and…
Sophie was a super professional and dedicated agent and got us the house we wanted at a price we were happy with.Definitely went the extra mile to negotiate with the landlord, super responsive, and great communication throughout the entire process.
Leigh · 10 January 2024
★★★★★ 5/5
TrustpilotHenry Junior has been very…
Henry Junior has been very professional, friendly and efficient over the 12 months that he has been our tenant contact at Martyn Gerrard. We also have an on-going problem with a neighbour and he has been 100% supportive and pro-active in trying to solve the issue.
Raj · 18 August 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.