Trusted Agent profile · London
★★★★★
2,197 reviews across 3 platforms
66 / 68 High Road, East Finchley, London, N2 9PN
Part of Martyn Gerrard, see every office.
Martyn Gerrard's office in London, at 66 / 68 High Road, is rated 4.7 out of 5 across 2,197 reviews on three platforms, including 316 Google reviews rated 4.8.
316
Reviews on Google
This office
1
Reviews on Facebook
Business-wide
1,880
Reviews on Trustpilot
Business-wide
Tell us what you need and we'll put you in touch. Martyn Gerrard hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
TrustpilotDeclan was amazing
Declan was amazing! From start to finish, his advice, level of professionalism and service was extraordinary. Having worked in this industry, I know what good looks like and I have to say Declan exceeded my expectations. Thank You!
5/5
TrustpilotFantastic Experience
Stewart was fantastic from start to finish when selling my house - He was in contact frequently and never too busy to answer any of my questions. I would 100% recommend and I definitely will be coming back in the future!
5/5
TrustpilotRaphael is amazing!
Raphael was unbelievably helpful throughout my property search and I couldn't recommend him enough. A big thank you!
Dear Olivia, thank you for taking the time to leave us a great review! We’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us, as we strive to provide all our customers with a professional and reliable service. We wish you the best of luck and look forward to working with you again in the future.
5/5
TrustpilotArzu was so helpful and clear with us
Arzu was so helpful and clear with us. As first time buyers, she guided us through the process and kept it from getting too stressful. Arzu was honest, calm and always positive even when there were issues. We are very appreciative of all of her hard work.
5/5
TrustpilotAfina is an asset for martyn gerrards
Afina is an asset for martyn gerrards . She is helpful , approachable , professional, and reliable .
Thank you for taking the time to leave us a great review! We’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us, as we strive to provide all our customers with a professional and reliable service. We wish you the best of luck and look forward to working with you again in the future.
5/5
TrustpilotJay Yildirim, great estate agent
Jay Yildirim went above and beyond with his help, he even helped to find me a mortgage advisor. He was easy to contact and arranged a viewing for me the same day I enquired about a property. Also great to speak to someone genuine rather than feeling pressurised about a property!
5/5
TrustpilotMartyn Gerrard were amazing at finding…
Martyn Gerrard were amazing at finding me my tenants for my flat, who were renting there for 3 years. Anthony was very helpful every step of the way. Would definitely reccomend going through Martyn Gerrard if you are looking to rent your place.
5/5
TrustpilotBest Agency, best Agent
Hossein Ghane is the best agent i’ve ever met.me and my family were struggling to find a good flat to rent this october. the timing was really bad but Hossein worked relly hard wasting not even one day, and let us see only good flats. after two weeks i’m about to move in a my new home.the best Agency in London
1/5
TrustpilotThey are so unprofessional
They are so unprofessional. We had a property viewing twice and both of the times we didn’t see the property because they dont communicate with the landlord or they email you before the viewing that the property is not available anymore. They wasted my time and my money and they don’t care they find excuses every time.
Hi Dafni, really sorry to hear about your experience. We'll look at what happened and why our communication with you wasn't what it should have been.
5/5
TrustpilotA pleasant and smooth purchasing experience with Martyn Gerrard
With Martyn Gerrard we went through our purchasing process smoothly from the beginning up to completion. Jessica was so nice and friendly, always kin to help with her professional, accurate instructions. Surely we use them again if we have a chance to purchase another property.
5/5
TrustpilotI have know Antonio for nearly about…
I have know Antonio for nearly about six months. He is a very pleasant and always very helpful. I would recommend Him to any of my friend who is looking for Property. Keep up the good work and Antonio.
5/5
TrustpilotMG react quickly and have reliable…
MG react quickly and have reliable contractors. Professional and trouble free. Thanks Sasha Vrba for solid work.
Dear Henrik, thank you for taking the time to leave us a great review! We’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us, as we strive to provide all our customers with a professional and reliable service.We wish you the best of luck and look forward to working with you again in the future.
5/5
TrustpilotThank you so much Declan and Emily for…
Thank you so much Declan and Emily for taking the time to show me around properties. I found your advice very helpful.
Dear Mariko, thank you for taking the time to leave us a great review, we’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us as we strive to provide all our customers with a professional and reliable service. We wish you the best of luck and look forward to working with you again in the future.
5/5
TrustpilotBest agency service I could have asked for !!!
Ali and Tyler were so forthcoming with the whole process of securing the Shillingford Close property for us. Their service was second to none and I really believe I came across two of the best agents in North London.
Hi Rafael, Thank you for your kind feedback on Ali and Tyler. We are glad to hear of your positive experience and hope you are enjoying your new home.-MG
5/5
GoogleThis review from my mother Doreen. I recently sold my house through Martyn Gerrard. Mason Janes senior negotiator, was always friendly, knowledgable and ready to support and reassure. He patiently and professionally explained the sales process, keeping me up to date with its progress. He was always reliable and respectful. Many thanks to Mason an everyone at Martyn Gerrard who helped the sale go smoothly. Doreen
5/5
TrustpilotOliver is great!!
Oliver was really helpful supporting us in finding a property. Communication was strong and he called/emailed us a number of times to provide updates on the most recent properties on the market.
1/5
Googleif you want to have the worst rental property experience of your life, this is the place to go. deception, theft (we were cheated of 500 pounds), ignoring requests, unprofessional behavior of agents and MANAGERS. I never advise anyone to contact this agency.
We must point out there was no deception or theft. We have great sympathy with the situation you are in and understand why you are getting angry, but you are ignoring the legal position, which we and your landlord have NO control over. The tenancy was taken by FOUR tenants each jointly responsible to uphold the terms of the tenancy agreement. We understand why you believe that by moving out the tenancy and your responsibility has ended, but this is NOT the legal position. While one of the four tenants remains at the flat the tenancy has NOT ended, and your obligations remain. Please understand ours and your landlords’ hands are tied. Without vacant possession, i.e. EVERYONE moves out of the flat, the tenancy agreement remains in force. We will continue to help and do what we can. In the meantime, we strongly recommend you take independent legal advice to hopefully understand your position better.
5/5
TrustpilotJay is great and has made the whole…
Jay is great and has made the whole experience seamless so far! Wouldn’t hesitate to recommend.
Dear Natalie, thank you for taking the time to leave us a great review! We’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us, as we strive to provide all our customers with a professional and reliable service.We wish you the best of luck and look forward to working with you again in the future.
1/5
TrustpilotLack of timing by One Hour
I arranged a 5pm viewing. I was advised that the viewing had moved to 17.30 when I was already at the property with my son. The agent didn't meet myself and the 2 other families waiting until 17.50 without any further call or even apology. Infact he had the audacity to argue with me about it.I have not experienced such an unprofessional service from an estate agent in 15 years.
Dear Yasmin. Martyn Gerrard prides itself on providing a professional and trustworthy service, we are truly sorry to hear about your negative experience and the lack of communication you received. If you would like to take this further, please contact us on ho@martyngerrard.co.uk we would be happy to assist.
5/5
TrustpilotOur estate agent was amazing!
Our estate agent Monica Naples was great, always pro-active in trying to find us a place and very friendly as well.
Thank you for taking the time to leave us a great review, we’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us as we strive to provide all our customers with a professional and reliable service. We wish you the best of luck and look forward to working with you again in the future.
5/5
TrustpilotGreat Estate Agents
We had a great experience working with Maria Morar. She was incredibly nice, helpful, and responsive, arranging all the viewings and handling communication with the seller. We could really see the hard work she put in to help seal the deal. Highly recommend!
Hi DX, thank you for your second lovely review!
5/5
TrustpilotSuper helpful team
I recently rented a property, the agent Sophie was very helpful and lovely, answered all our questions and the team were super accommodating and made the process very simple, thank you!
5/5
TrustpilotLee Mckinson-English was very helpful
Lee Mckinson-English was very helpful, he is knowledgeable in his field, decisive but polite when we had a very tricky situation with our tenant. We are very thankful for his time and efforts.
5/5
TrustpilotSheriaz was very helpful in explaining…
Sheriaz was very helpful in explaining the process of letting my property and what Martyn Gerrard would do to assist in this process. He also took practical steps, beyond my expectations, to facilitate the smooth transition of getting the tenants in situ.
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Tell us what you need and we'll put you in touch. Martyn Gerrard hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
