Martyn Gerrard reviews

★★★★★ 5/5

Trustpilot

Had a great experience dealing with Muhammad

Had a great experience dealing with Muhammad recently on a letting in Kentish Town with Martin Gerrard. Muhammad was friendly and personable during our viewing, and had the answers to all our questions. Since then he’s been a great communicator, easy to get hold of over the phone, email and WhatsApp and has made every step of our process clear. Thank you Muhammad! Can’t wait to move in

Luca · 2 September 2026

★★★★★ 5/5

Trustpilot

Used MG (Kentish Town) to rent out my…

Used MG (Kentish Town) to rent out my one-bed flat on a full-management basis. Anthony is very knowledgeable about the area and up to date with the latest legislation, and he found a tenant on the first day of viewings! Daniel has also been very responsive and helpful throughout the process. I’d highly recommend using MG if you’re looking to rent out a property in the area.

Lin · 21 August 2026

★★★★★ 5/5

Trustpilot

Nick at Martyn Gerrard

l have been a landlord with Martyn Gerrard for three years Nick is good at getting tenants into my property, he also makes sure tenants are carefully vetted. his communication is extremely good and when any problems comes up with my property he is clear on getting the jobs done at a reasonable price.

Anne · 24 August 2026

★★★★★ 5/5

Trustpilot

Complicated sale of shared ownership flat

Annie Clarke, Maria Morar and colleagues at Martyn Gerrard were very professional in handing a complicated sale of my shared ownership flat which involved consecutive staircasing and sale. From the first meeting I was given useful documentation for how the process would work and examples of similar sales completed by Martyn Gerrard. There was great communication throughout, from letting me know when viewings were happening to help with chasing solicitors and the housing association in the final stages. They kept me updated with new information and were calm throughout and good at soothing my anxieties when needed!

C · 21 September 2026

★★★★★ 5/5

Trustpilot

The Gold Standard of Property Management: Gabriela Bachulska

Whilst Martyn Gerard is a premier property organization, Gabriela Bachulska is the gold standard for property management. Her professionalism is truly second to none; she guides tenants with a rare 'hand-holding' approach that ensures you never feel lost in the process. Gabriela doesn't just manage properties, she advocates for her tenants. You can rest assured that your interests are documented with precision and any concerns are mitigated with high-speed responsiveness and total accountability. If you are renting through Martyn Gerard, I cannot recommend highly enough that you insist on Gabriela as your manager. Speaking from firsthand experience, she is simply the best in the business.

Valentine · 22 December 2025

★★★★★ 5/5

Trustpilot

I recently rented a house through…

I recently rented a house through Martyn Gerrard and the whole process went very smoothly. Mittio was very helpful, professional and responsive throughout, making everything straightforward and stress-free. I’m very happy with the service and would definitely recommend them. Thank you for all your help!

Mohamed · 11 September 2026

★★★★★ 5/5

Trustpilot

Florence was great!

Florence was great at helping me find properties in the local area - she informed me of upcoming and existing properties that would be suitable for me, and was always quick to respond and organise viewings if needed. She always came back to me quickly with answers for any questions I had. Lovely to work with - thank you Florence!

Dayna · 7 May 2026

★★★★★ 5/5

Trustpilot

We had an excellent experience with MG…

We had an excellent experience with MG during the sale of our flat. They sourced a buyer before the listing went live in a challenging market and brought a lot of momentum to a complicated onward chain. A particular shout out to Maria, whose tenacity and urgency were instrumental in navigating the excruciating final hurdles and getting it all over the line. Solid advice throughout from and experienced team.

Ben · 21 September 2026

★★★★★ 5/5

Google

I recently found myself locked out of my property and was incredibly fortunate to have Sophie Wilkins from Martyn Gerrard as one of the letting agents that assisted me. Sophie went to great lengths to help me get back in, she was extremely helpful, persistent, and didn’t stop until the issue was resolved. Her kindness, patience, and determination truly stood out, and I genuinely appreciated everything she did to assist me. It’s reassuring to know that I can count on Sophie and the team at Martyn Gerrard to support me in any situation. Her help has not gone unnoticed, thank you again!

Barvicksha · 20 October 2025

★★★★★ 5/5

Google

We worked with Sophie Wilkens from Martyn Gerrard in our home search while we were moving from Istanbul to London with my family in late August. We did not have much time due to school start so we need a very targetted search. Sophie understood our criteria very well and she showed us very good alternatives. We rented our first home in London with Sophie’s help. She also supported us till we signed the contract. I strongly advice Martyn Gerrard and Sophie Wilkens.

Umit · 27 September 2025

★★★★★ 5/5

Trustpilot

Great experience with Maria

Maria was professional and well informed. There was clear communication before and after our appointment. Maria understood the brief and made good suggestions. We had a great experience and would definitely recommend using Maria at Martyn Gerrad's for your property search.

Helen · 6 August 2026

★★★★★ 4/5

Trustpilot

Alex was a very good agent helped with…

Alex was a very good agent helped with finding viewings in a short amount of time and always called back and checked if everything was going smoothly on our side very happy with how he handled everything for us.

Tony · 17 August 2026

★★★★★ 5/5

Trustpilot

Proactive and Upbeat Service from Agent

Although I didn't end up choosing a property with Martyn Gerrard, the agent assigned to my search, Shivali, was very proactive and forthcoming with new flats coming onto the market that might be of interest to me. Most other agents I dealt with from other estate agents were not as attentive. I wish all agents were as enthusiastic, patient, and helpful as Shivali was in aiding my search.

Tom · 21 December 2025

★★★★★ 5/5

Trustpilot

Superb work from the Martyn Gerrard

Superb work from the Martyn Gerrard team! Maria was clear and professional throughout, without being overbearing. She gave us unbiased information, but supported us when making difficult decisions and really helped us push things over the line.

Chris · 10 August 2026

★★★★★ 5/5

Trustpilot

Great advisors!!!

I really want to send this review for James Gough. He was an excellent support helping with property viewings and a great advisor. I had other agents who had taken me for viewing but James clearly stood out of everyone. I felt James’ support was non biased and genuinely looking to support both buyer and the seller equally. The honest suggestions were very helpful. James was excellent support and I really appreciate the efforts he put to be flexible with the times. Thank you James for all the support.

Gnanarajesh · 14 May 2026

★★★★★ 5/5

Trustpilot

Great experience

Martyn Gerrard has been great with our recent house move. We worked with Shuhan throughout and he was the best - always contactable, accommodating to our viewing requests, keeping us updated with the process on the vendor’s side and generally keeping the process moving smoothly. Thank you Shuhan!

Jenn · 7 May 2026

★★★★★ 5/5

Trustpilot

A truly positive experience

I approached Martyn Gerrard to view a property I'd seen on their website and was helped by the incredibly professional, knowledgeable and wise Fiona Murphy-Archetti. This began a journey which, as is often the way with property purchasing, was lengthy and unfamiliar to me, having not moved for twenty five years. Throughout, Fiona guided and advised me with expertise, patience and incredible kindness - it was extremely reassuring to be able to trust the integrity of the information I was being given and I couldn't recommend the experience that I received with Fiona more highly - thank you very much indeed.

Oldroyde · 27 August 2026

★★★★★ 5/5

Trustpilot

The Best Estate Agent in UK

After we viewed the property. I chat Jatin Shah-the agent. I feel comfortable to talk to him, sensing he has a heart to help us. Helpful nature is real. As a first time buyer, we need a guidance. I got a lot of questions. Jatin always answer our queries, explaining everything, keeping us updated, very supportive that makes a massive difference in reducing stress. He is very professional and very efficient. We can't thank him enough for helping us from the Start until the End. Hoping all agent like this. Trust your instincts, clear communication, agent you can trust, hassle free service... you find it here Martyn Gerrard Estate Agents- the Best Agent in UK.

Maria · 23 August 2026

★★★★★ 5/5

Trustpilot

Thanks to Martyn Gerrard Crouch End

Treon Johnson at Martyn Gerrard Crouch End has been a lifesaver through the house selling process. He is a calm and reasonable voice, always helpful and pragmatic, key to getting through the tricky problems and lawyer issues that crop up. He is communicative and proactive and was a pleasure to work with. We highly recommend him and the team at Martyn Gerrard Crouch End.

Lisa · 19 December 2025

★★★★★ 5/5

Trustpilot

Martyn Gerrard were excellent right…

Martyn Gerrard were excellent right from the start. James valuation was spot on and we had several buyers bidding to buy our house. Both Usman and Treon kept us in the loop throughout the whole process and guided us through each step. I highly recommend this company.

Mrs · 30 April 2026

★★★★★ 5/5

Trustpilot

Maria at Martyn Gerrard Kentish Town…

Maria at Martyn Gerrard Kentish Town was very professional, communicative and honest throughout the sale of my flat. She provided a high quality service, for example, when our buyer was messing us around slightly towards the end of the sale, Maria swiftly sorted out the issue. Martyn Gerard ensured we had a quick sale and were very knowledgeable throughout the process.

Katie · 21 December 2025

★★★★★ 5/5

Trustpilot

Had a seamless experience renting…

Had a seamless experience renting through Martyn Gerrard. Matthew was fantastic throughout - great communication, incredibly helpful, and made the whole process quick and easy. Would definitely recommend!

Dora · 23 August 2026

★★★★★ 5/5

Google

Florence and the rest of the team were great in supporting me with a house that was going through auction and this process was utterly new to me! Florence was also very proactive in showing me other properties, even if they were outside of her patch. I would recommend them to anyone.

Saskia · 16 February 2026

★★★★★ 5/5

Trustpilot

Great Experience and Friendly Service

We had a really positive experience with Martyn Gerrard. Alexia and Nayeem were both very helpful and responsive throughout the process. They supported us at every stage and made everything much easier. We really appreciate their help and would definitely recommend

CIHAN · 30 April 2026