Trusted Agent profile · London
★★★★★
2,197 reviews across 3 platforms
66 / 68 High Road, East Finchley, London, N2 9PN
Part of Martyn Gerrard, see every office.
Martyn Gerrard's office in London, at 66 / 68 High Road, is rated 4.7 out of 5 across 2,197 reviews on three platforms, including 316 Google reviews rated 4.8.
316
Reviews on Google
This office
1
Reviews on Facebook
Business-wide
1,880
Reviews on Trustpilot
Business-wide
Tell us what you need and we'll put you in touch. Martyn Gerrard hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
TrustpilotAccommodating and professional
Titas was very accommodating during my property search. He showed me a few places in the area that met all my criteria. He has great attention to detail, is very kind and professional. Although I found a property through another agent, I would definitely recommend Martyn Gerrard, particularly Titas.
5/5
TrustpilotBen was great
I have seen many estate agents in the last 6 months, but Ben Power was one of the best. Good knowledge and very friendly.
Dear Nancy, thank you for taking the time to leave us a great review, we’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us as we strive to provide all our customers with a professional and reliable service. We wish you the best of luck and look forward to working with you again in the future.
1/5
TrustpilotUNPROFESSIONALISM TOWARDS THE POTENTIAL CUSTOMERS
Found a listing on Zoopla by this company, got in touch with them and told them to either email me the details of the tenancy and send me the video of the apartment, if the apartment met my needs and requirements I was ready to pay the holding deposit for this property, they told me that they will get in touch with me as soon as they can, week goes by, they never do. No email no phone call no what’s app message, even though I specifically asked them to get in touch as soon as they can. Now the property is off the market. I do not understand why make all these promises and lose a potential customer by not getting in touch with them.
Dear Mr Zukhurov, we are very sorry that you have experienced this. Unfortunately we are witnessing unprecedented demand and very limited supply of properties. I have asked our lettings manager Anthony Spittle to contact you personally in case you are still looking for a property to rent. Kind regards
4/5
TrustpilotMartyn Gerrard viewing with Maria
We viewed a property listed with Martyn Gerrard last weekend. Maria kindly showed us around, she seemed knowledgable on the seller and the property which was helpful. Maria is welcoming, polite and has a positive attitude.
5/5
TrustpilotSheriaz and his team were amazing from…
Sheriaz and his team were amazing from start to finish! They sourced a beautiful property for me and my family. We are now settled and happy in our new home. I would highly recommend the team to my friends and family! keep up the great work
1/5
TrustpilotSELLERS BEWARE
Martyn Gerrard have been operating in the North West London area since the 1960’s. They still employ the unscrupulous dirty tricks that were part and parcel of the estate agency business in the latter part of the last century.Be VERY careful when entering into a Marketing Agreement with them. The will look to lock you in to to what amounts to a “Sole Selling Rights” contract and include terms such as “Ready, Willing and Able” which means if the agent finds a buyer who fulfils that condition, even if the seller refuses to conclude the sale or withdraws the property before exchange of contracts for whatever reason, the seller is liable to pay commission. The Marketing Agreement is sent as an email link to facilitate electronic signing. However when attempting to open the agreement a failure message is displayed and you are invited to by Martyn Gerrard to attend the branch office to sign in person. When attending you will be pressured into signing without carefully reading and considering the T&C's within. Beware of this tactic and refuse to sign at the office. Take the agreement away and very carefully read and consider the content and what it is you are letting yourself in for. Does not make for pleasant reading.Even after the contract comes to an end, there is small print imbedded in the lengthy contract that implies that should you sell via another agent of even by finding your own buyer they will come after you for the commission and they will fabricate documentation to back up their claim.Martyn Gerrard will ignore your instructions should such instruction not be in their interest. If the seller is not resident in the property they more often than not fail to inform the seller of a viewing. Should the seller complain about the lack of communication, their sales negotiators will invent an excuse blaming the “computer system” or likewise.Martyn Gerrard are a relic of a bygone era, the bad old days of estate agency practices. It is time they went the way of the dinosaurs.
5/5
GoogleFrom start to finish Hussein has been a pleasure to work with, he found us a flat and got it agreed, signed and sealed within a week! I have never had such a stress free experience when renting a new place before. Alongside his efficiency, he is also just a really nice guy, honest, straight forward and with a good sense of humour! I would use Martyn Gerrard again in heartbeat, thank you Hussein! X
5/5
TrustpilotWia Lee has been amazing and is one of…
Wia Lee has been amazing and is one of the best management companies i have dealt with as a Paralegal. He is professional, responds quickly and goes above and beyond to assist with all enquires raised by buyers solicitors. Thank you Wai for your support in the matter.
5/5
TrustpilotKevin was amazing .Great service from…
Kevin was amazing .Great service from Kevin ,he was really helpful through out the process of the rent .
Dear Kehinde, thank you for taking the time to leave us a great review! We’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us, as we strive to provide all our customers with a professional and reliable service. We wish you the best of luck and look forward to working with you again in the future.
5/5
TrustpilotExcellent service as usual by Zoe and…
Excellent service as usual by Zoe and her team in orchestrating a smooth renewal process with a longstanding tenant. First Class management service that is highly recommended.
Thank you for taking the time to leave us a great review, we’re thrilled to hear you’ve had a positive experience. Your review is important to us, we want to make sure all our customers receive a professional and trustworthy service. Zoe and the team wish you the best of luck and look forward to working with you in the future.
5/5
TrustpilotI had a fantastic experience working…
I had a fantastic experience working with Sophie at Martyn Gerrard.
We are absolutely thrilled to hear about your fantastic experience with Sophie. Her professional and responsive service truly stands out.
5/5
TrustpilotThank you Daniel - excellent service
Thank you Daniel for handling so efficiently and professionally all the steps linked to the tenancy of my clients. Your explanation of the whole process has been very valuable and your responsiveness greatly appreciated. You have made things easy and simple for everyone. I have appreciated a lot cooperating with you on this tenancy and will be delighted to cooperate with again. Thank you.
5/5
TrustpilotReview
While I didn't end up finding one through MG, they were outstanding in their assistance and help awhile I was searching. Can't recommend them enough
5/5
TrustpilotEmily was very helpful when we looking…
Emily was very helpful when we looking for a new house, she answered all our many questions about the area!Thank you!
Dear Ines, thank you for taking the time to leave us a great review, we’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us, as we strive to provide all our customers with a professional and reliable service. We wish you the best of luck and look forward to working with you again.
5/5
TrustpilotGreat agent
I would highly recommend Jamie at Martyn Gerrard Estate. He provides a professional service and worked hard to find us properties very quickly. He is always very easy to communicate, helpful, and available to answer questions. He also recommended good mortgage advisor and solicitor to help with the purchasing process. Fabulous agent!
5/5
GoogleI have only good things to say about these guys! Sophie W, Sophie T and Titas especially went above and beyond to help get my tenancy sorted, communication was brilliant and they were really helpful. Made a stressful period less so and I’m very grateful for their efforts!
Hi Lousie, thank you for your review!
5/5
TrustpilotI have only good things to say about…
I have only good things to say about these guys! Sophie W, Sophie T and Titas especially went above and beyond to help get my tenancy sorted, communication was brilliant and they were really helpful. Made a stressful period less so and I’m very grateful for their efforts!
Hi Louise, thank you for your second positive review!
5/5
TrustpilotOliver has been extremely helpful and…
Oliver has been extremely helpful and went above and beyond to answer questions and get me a wonderful property.
Dear Irfan, thank you for taking the time to leave us a great review! We’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us, as we strive to provide all our customers with a professional and reliable service. We wish you the best of luck and look forward to working with you again in the future.
5/5
TrustpilotBig thank to Tyler
I have just signed the rent with Martyn Gerrard and would like to share my incredible experience with how responsive, attentive, supportive and helpful Tyler Gorman has been throughout the whole journey from my offer and to the signing.
5/5
GoogleExcellent, professional and very helpful.
5/5
TrustpilotSophie from Martyn Gerrard was amazing…
Sophie from Martyn Gerrard was amazing from start to finish.
We are elated to hear Sophie made your letting process smooth and stress-free. Thank you for recommending her professional service!
5/5
TrustpilotGood communication and supportive
I'm really pleased with the great communication and especially Jessica S has been really helpful and supportive from the very first contact until the exchanging of the keys. Very patient with all my questions and inquiries and always made me feel at ease.
5/5
TrustpilotPersonal and friendly service
Just wanted to say what a fabulous and friendly experience we have had and continue to have with Martyn Gerrard and in particular Fatmir Dedeir. He has been very proactive in a professional and friendly manner looking after our needs in terms of searching for our new family home.
5/5
TrustpilotA fantastic team who go above and…
A fantastic team who go above and beyond when going through the house buy process. We also sold our house with them and Raj and the team were with us every step of the way. We would highly recommend using Martin Gerrard to all potential house buyers and sellers.
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Tell us what you need and we'll put you in touch. Martyn Gerrard hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
