Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotHighly recommended! Thank you Sophie!
Thank you so much Sophie! She was brilliant. We were first time London renters and she was supportive all the way. We've were having such awful experiences with other letting agents - so when I spoke to Sophie it was a breathe of fresh air to have someone so helpful. She was responsive with her communication and patient with finding answers to our questions. Highly recommended.
M · 9 December 2022
★★★★★ 5/5
TrustpilotMassive thanks to Declan & the N20 team…
Massive thanks to Declan & the N20 team for the property advice on my recent purchase. Very honest and professional throughout our discussions. Would highly recommend their services to anyone looking to buy or rent a property in the North London area.
Karl-Martin · 19 July 2024
★★★★★ 5/5
TrustpilotSuperb agent. All the team are so helpful
Never had such a smooth renting experience. Special thanks to Daniel and Panikos who worked tirelessly to get everything done so we could move as soon as possible. From first enquiry to moving in just 5 days. Brilliant work everyone
Michael · 16 August 2024
★★★★★ 5/5
TrustpilotAdriano A+++
I’ve worked with Adriano on the sale of three family properties. All three properties sold very quickly and hassle free. I’ll be recommending Adriano to all my friends and family!
Carl · 30 March 2023
Agent replied · 16 June 2024
Dear Carl, Thank you for taking the time to leave us a great review, we’re thrilled to hear you’ve had a positive experience. Your review is important to us, we want to make sure all our customers receive a professional and trustworthy service. Our Southgate office wishes you the best of luck and looks forward to working with you again in the future.
★★★★★ 5/5
TrustpilotThank you Cem at Martyn Gerard.
We have had a nightmare with estate agents in London, and Cem at Martyn Gerard is a breathe of fresh air. It's been such a calm and considerate process; Cem has been helpful and friendly every step of the way. The property is beautiful and in great condition. Even the referencing process, which is usually stressful, was easy and painless. Thank you, Cem; I couldn't have had a better experience!
Karl · 20 May 2022
★★★★★ 5/5
GoogleHelpful, professional and super friendly
Chris · 16 March 2026
Agent replied · 16 April 2026
Thank you for sharing your positive experience with us. We are honoured to have been helpful, professional and super friendly during your interaction with us.
★★★★★ 5/5
GoogleI have recently rented a property. Sophie was extremely helpful during the process in answering all our questions! The whole team made the process very easy and were very accommodating. So excited and happy, thank you :)
Aliyyah · 25 September 2024
★★★★★ 5/5
TrustpilotGreat service provided by Usman
Quick, easy and simple! Called Martyn Gerrard to book in a viewing for a flat. Spoke to Usman who booked me in for the same day. Placed an offer and agreed the following day. The process was quick and the communication was on point.
Reni · 28 May 2024
★★★★★ 5/5
TrustpilotWarm thanks to Bruvis Hiew and Martyn Gerrard
Bruvis Hiew of Martyn Gerrard has now handled two sales for us. He and his team have displayed top-level professionalism throughout. The company's wide reach in the sales market brought in more interest and more offers than a previous agent could manage. We're sure we got the best price possible. Communication was always excellent. Bruvis himself is a real star.
Jack · 21 May 2024
Agent replied · 23 August 2024
Dear Jack, thank you for taking the time to leave us a great review! We’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us, as we strive to provide all our customers with a professional and reliable service. We wish you the best of luck and look forward to working with you again in the future.
★★★★★ 5/5
TrustpilotEmily was great to deal with
Emily was great to deal with, from start to finish she kept us in the loop with excellent comms and a very professional manner. A great service all round, much appreciated.
Keith · 31 January 2023
Agent replied · 16 June 2024
Dear Emily. Thank you for taking the time to leave us a great review, we’re thrilled to hear you’ve had a positive experience. Your review is important to us, we want to make sure all our customers receive a professional and trustworthy service. Emily wishes you the best of luck and looks forward to working with you in the future.
★★★★★ 5/5
TrustpilotI worked with Emily and she was so so…
I worked with Emily and she was so so helpful and made my search much easier and very pleasant! I would definitely recommend Martyn Gerard and Emily in particular!
Eva · 31 March 2023
Agent replied · 16 June 2024
Dear Eva, thank you for taking the time to leave us a great review, we’re glad to hear you’ve had a positive experience with MG. Your review is important to us, we want to make sure all our customers receive a professional and trustworthy service. We wish you the best of luck and look forward to working with you again in the future.
★★★★★ 5/5
TrustpilotI have been shown a house today by one…
I have been shown a house today by one of their agents, Oliver. I have experienced Martyn Gerard before and on both occasions, I felt their agents have a genuine care for their people. They are easy to communicate with and I feel that I can easily approach them. Thank you.
Nurse · 16 October 2024
Agent replied · 26 October 2024
Hi Nurse Tinspens, thank you for your positive review and that you have returned to use our services!
★★★★★ 5/5
GoogleMy partner and I recently had an offer accepted on a house to rent through Wayne Ellis. We had absolutely amazing service from start to finish and he managed to secure us an amazing house. We couldn’t be happier with the service we received from Wayne.
Ilana · 28 December 2024
Agent replied · 11 January 2025
Hi Ilana, thank you for the great review, we certainly hope you will both be very happy in your new home.
We also wish you both a Happy Holiday and a Happy New Year!
★★★★★ 5/5
GoogleWe recently had an excellent experience when letting through Martin Gerrard. From day one when arranging viewings, right through to signing the contract, Hussein in the Lettings team was very friendly, helpful and professional. He always made time to answer any queries we had or update us on next steps and provided all the information we needed clearly and promptly. We actually had some difficulties with our previous landlord which delayed the whole process from our end and was quite a stressful situation but Hussein was very understanding, provided us with great advice and helped us through every step of the process. It felt like he genuinely cared and was on our side, rather than just a standard impersonal sales approach. We have now moved in to the property and the handover/inventory process was also made very simple. Martin Gerrard as a whole seems to be run very professionally, officially and by the book and we wouldn't hesitate to recommend to anyone.
Adam · 13 January 2020
★★★★★ 4/5
TrustpilotThank you Afina Shalos
Thank you Afina ShalosA professional team at Winchmore Hill who continue their best efforts in the sale of my property. My thanks to Afina Shalos who is is always prompt in her responses to emails and telephone calls and keeping me updated. Afina is consistently polite and helpful. I wouldn't hesitate to recommend.
Helena · 27 October 2023
★★★★★ 5/5
TrustpilotPaige has been really helpful
Paige has been really helpful in supporting us as new tenants. There was a fair few jobs that needed doing and she's helped prioritise.
Sandy · 9 August 2023
Agent replied · 16 June 2024
Dear Sandy, thank you for taking the time to leave us a great review, we’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us, as we strive to provide all our customers with a professional and reliable service. We wish you the best of luck and look forward to working with you again.
★★★★★ 5/5
TrustpilotWe found that Adriano was most helpful…
We found that Adriano was most helpful and it was a joy to deal with him. He was very knowledgable, with a friendly disposition.
Neville · 8 August 2023
Agent replied · 16 June 2024
Dear Neville, thank you for taking the time to leave us a great review, we’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us, as we strive to provide all our customers with a professional and reliable service. We wish you the best of luck and look forward to working with you again.
★★★★★ 5/5
TrustpilotGreat Service!
Yasemin was really helpful in finding us our next property to rent. She stuck to our budget and really understood the type of home we were looking for. The whole process of signing up as a tenant was so smooth. Really recommend this company.
Abigail · 3 May 2024
★★★★★ 5/5
TrustpilotLetting
Sheriaz was true to his word and secured a tenant that matched the specification in the timeframe that was promised. The service was professional throughout and I was given regular updates throughout. I would definitely refer people to Martyn Gerrard Estate Agents.
Debbie · 8 June 2024
★★★★★ 5/5
TrustpilotWhat a wonderful team of professionals
What a wonderful team of professionals. They walked me through everything from start to finish, keeping me fully informed and engaged at every stage of the sale. Annie Clarke was outstanding and could not have been more helpful or patient and was always responsive and helpful. Mark Hyde was exemplary in his professionalism and calmness through out. I have no hesitation in recommending them to any one wanting to sell or buy a property.
Tina · 30 June 2021
★★★★★ 5/5
GoogleSophie Wilkins was the lettings negotiator helping me to find a rental property. Sophie is incredibly professional, knowledgeable and great to talk to. She kept me updated throughout the entire process and has a fantastic response time. Sophie made the entire process very pleasant and I’d highly recommend her and the team at Martyn Gerrard.
James · 24 August 2023
★★★★★ 5/5
TrustpilotMartyn Gerrard sales managers
Martyn Gerrard staff, and in particular Gregg Cruder and David Mitchell, have been extremely helpful, patient, understanding, and highly professional in the sale of our property. Many thanks!
Andrei · 1 April 2023
Agent replied · 16 June 2024
Dear Andrei, thank you for taking the time to leave us a great review, we’re glad to hear you’ve had a positive experience with MG. Your review is important to us, we want to make sure all our customers receive a professional and trustworthy service. We wish you the best of luck and look forward to working with you again in the future.
★★★★★ 5/5
TrustpilotA truly passionate estate agent
Thank you Declan for the recent valuation on my home, it was a pleasure dealing with such a good professional who really is passionate about what he does
Francesca · 28 March 2023
Agent replied · 16 June 2024
Dear Francesca, Thank you for taking the time to leave us a great review, we’re thrilled to hear you’ve had a positive experience. Your review is important to us, we want to make sure all our customers receive a professional and trustworthy service.We wish you the best of luck and look forward to working with you again in the future.
★★★★★ 5/5
TrustpilotThank you!
Gabriella is a superstar, not only did she source the property for me but she kept the process on track from beginning to end. She a fantastic agent who works hard, is fair and gets the job done. Priceless.
David · 25 July 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.