Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotQuick and thorough responses
I've had a great experience with my estate agent Shuhan Ali, who gives quick and thorough responses. I feel like I'm being taken cared of, during this stressful time of buying a flat for the first time. Shuhan asked me to write this review, and I was happy to do so, as he and MG deserve the praise.
Eran · 19 November 2024
Agent replied · 22 December 2024
Hi Eran, thank you for taking the time to write your review, purchasing a home for the first time is stressful and we're pleased our Sales Team took care of you.
★★★★★ 5/5
GoogleSophie was wonderful, super quick process from viewing, great communication through referencing too. We always had super quick responses and this has been a really painless experience. Thank you. Would definitely recommend !
Thomas · 24 August 2023
Agent replied · 23 August 2024
Dear Thomas, thank you for taking the time to leave us a great review, we’re glad to hear you’ve had a positive experience with Martyn Gerrard. Your feedback is valuable to us as we strive to provide all our customers with a professional and reliable service.
We wish you the best of luck and look forward to working with you again in the future.
★★★★★ 5/5
TrustpilotMartin Gerrard Winchmore Hill
The purchase of a new home is one of life's most stressful events. The team at Martyn Gerrard Winchmore Hill have made this not only tolerable but a rewarding experience. In particular, Dinesh Mirchandani has shown consummate skill and expertise in his knowledge of the market and his perceptive understanding of our needs. Totally trustworthy, he has demonstrated integrity and consideration at all times. We thank all the team at Martyn Gerrard Winchmore Hill for their help in our pursuit of a new home. Graham and Maria
Maria · 17 September 2023
Agent replied · 16 June 2024
Dear Maria, thank you for taking the time to leave us a great review! We’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us, as we strive to provide all our customers with a professional and reliable service. We wish you the best of luck and look forward to working with you again in the future.
★★★★★ 5/5
TrustpilotA pleasure throughout.
Gabriella has been a pleasure to work with throughout. Communication has been excellent. I have felt fully informed throughout the process of buying and selling. I would have no hesitation in recommending this agent.
Jane · 24 July 2023
Agent replied · 16 June 2024
Dear Jane, thank you for taking the time to leave us a great review, we’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us, as we strive to provide all our customers with a professional and reliable service. We wish you the best of luck and look forward to working with you again.
★★★★★ 5/5
TrustpilotFatmir was really helpful
Fatmir was the estate agent that showed us around. Following the viewing he followed up but respected the fact we needed to weigh up the property we viewed with him against others in the area. He gave us thinking time but stayed in touch. He later arranged for me to do a second viewing. He was very helpful without. Wing pushy.
Gazza · 27 November 2023
★★★★★ 5/5
TrustpilotAmazing experience from Martyn Gerrard…
Amazing experience from Martyn Gerrard Estate Agents. I cannot fault Daniel, who played a huge part in my partner and I finding and securing a flat within one week. Daniel was always on hand via email and supported us both through this rather long journey! It is common knowledge that finding a property to rent in London is difficult for many people currently, Daniel is the reason why it was not for us. Thank you again.
Mary · 17 August 2022
★★★★★ 5/5
TrustpilotSmooth and quick process
Andrew and the whole team were amazing in helping me find a flat and getting it all processed so quickly, I’d been looking for a while and hadn’t had the easiest journey with my flat hunt but down from Suraj showing me around and being so willing to answer all questions I had, to Andrew helping everything to go along so quickly once the processed had started, even the additional support team in helping me with small chasers, the Martyn Gerrard team have truly been amazing
Amandah · 12 September 2023
Agent replied · 16 June 2024
Dear Amandah, thank you for taking the time to leave us a great review! We’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us, as we strive to provide all our customers with a professional and reliable service. We wish you the best of luck and look forward to working with you again in the future.
★★★★★ 5/5
TrustpilotTricky Sale
Having recently completed on the sale of my property through Martyn Gerrard I can say that the service I received from all staff members - particularly Jatin was first class. It was a difficult and laborious process but he always kept me informed, chased for progress updates and negotiated tactfully. I would recommend using their services - they are professional and efficient
Karen · 31 October 2023
★★★★★ 5/5
TrustpilotFelt Supported as a First Time Buyer
As a first time buyer, I felt very supported by Declan. My first ever flat viewing was with him and his friendly, positive manner was very reassuring. He was honest and always quick to respond to any questions I had, even when that involved viewing what probably felt like far too many properties!Craig had a similar approach when he conducted my second viewing at the property I ended up buying. He was honest, approachable and also answered questions I had from the point of putting in an offer to completing.Thanks for everything!
Julie · 11 September 2023
Agent replied · 16 June 2024
Dear Julie, thank you for taking the time to leave us a great review! We’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us, as we strive to provide all our customers with a professional and reliable service. We wish you the best of luck and look forward to working with you again in the future.
★★★★★ 5/5
TrustpilotRaphael was great when it came to our…
Raphael was great when it came to our search. As first time buyers the process was slightly overwhelming but Raphael put us at ease and we hope to buy through him shortly
Dony · 10 September 2023
Agent replied · 16 June 2024
Dear Dony, thank you for taking the time to leave us a great review! We’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us, as we strive to provide all our customers with a professional and reliable service. We wish you the best of luck and look forward to working with you again in the future.
★★★★★ 5/5
TrustpilotProfessional Service
Professional and easy to work with. Process went smoothly.
Dale · 25 November 2024
Agent replied · 22 December 2024
Hi Dale, thank you for your 5 stars and it's good to hear that everything went well.
★★★★★ 5/5
TrustpilotExcellent approach
I bought a new home via M Gerrard's new homes department in March 2021. My experience with the agency was amazing; in particular, David Raja helped a lot along the way ensuring that the whole process of exchange and completion was smooth. There were times that the process was slow and looked that there might be issues, however, David Raja helped us overcome all problems and finally complete. The best real estate agency experience I ve had.
Efthymios · 22 June 2022
★★★★★ 5/5
TrustpilotFirst time dealing with Martyn Gerrard
First time dealing with Martyn Gerrard, and impressions are the best thanks to Suraj Depala. Excellent agent and went above and beyond to help us find a property and ensured that all viewing, tenancy etc processes went smooth.
VA · 3 March 2023
Agent replied · 16 June 2024
Thank you for taking the time to leave us a great review, we’re thrilled to hear you’ve had a positive experience. Your review is important to us, we want to make sure all our customers receive a professional and trustworthy service. Our Mill Hill office wishes you the best of luck and looks forward to working with you again in the future.
★★★★★ 5/5
TrustpilotExcellent service
We have rented our apartment through MG for almost 7 years. We have given them the responsibility to deal with both the management and letting and during this period we've had one change of tenant. Their service has been excellent throughout and have promptly dealt with issues and kept us informed. I have complete confidence in them.
Ian · 15 November 2024
Agent replied · 22 December 2024
Hi Ian, thank you for taking the time to leave a review. We are very pleased to have given you a satisfying letting and management experience.
★★★★★ 5/5
TrustpilotA great experience
We sold our property in Manchester in March 21 and have been looking for a suitable property in London.We have met numerous estate agents in various parts of North London and were somewhat dismayed with their lack of interest in finding a home for us ( despite being cash buyers).We came upon a property being sold by Martyn Gerrard and shown round by Jatin who was knowledgeable about the flat and shown an interest in us. He explained that he had an apartment that was just coming onto the market that was more suited to our needs than the property that we were being shown round and made arrangements to view. We had a viewing and knew that this was the one we had to have. Jatin was extremely helpful in guiding us through the purchase process, chasing solicitors and keeping us up to date, and always available to handle queries. He made the whole experience as stress free as possible. I can’t praise him enough.
Paul · 17 December 2021
★★★★★ 5/5
TrustpilotTreon Johnson is a star, I highly recommend Martyn Gerrard
I highly recommend Martyn Gerrard Estate Agents. Treon Johnson made my experience swift and easy. His professionalism and support helped my viewing be much easier than I thought it would be. He was also very polite and filled me in with all the details i wanted to know. Thank you so much!!
Maximillian · 10 May 2024
★★★★★ 5/5
TrustpilotGood customer service.
I'm very happy with the person who looks after my flat in Banet. She's very patients and does all she can to help me as I'm unsure of lots of things and she always reassures me.
Sharon · 17 May 2026
★★★★★ 5/5
TrustpilotGabriella was fantastic
Gabriella was fantastic. She was professional, efficient and friendly. She kept us informed every step of the way and worked hard to keep the chain intact. Martyn Gerrard did a great job.
Deborah · 11 August 2023
Agent replied · 16 June 2024
Dear Deborah, thank you for taking the time to leave us a great review, we’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us, as we strive to provide all our customers with a professional and reliable service. We wish you the best of luck and look forward to working with you again.
★★★★★ 4/5
TrustpilotGlenn Lewis at Martyn Gerrard has asked…
Glenn Lewis at Martyn Gerrard has asked me to write a review for him. We chuckled because he didn’t think that I would. Glenn and I have been on one hell of a journey to complete the sale of our house. Many complications at the bottom of the chain have made this a long long ride. I have sworn at Glenn a lot and he has got frustrated with me in turn but we have also laughed a lot and the sale finally went through, which Glenn was always confident that it would. Glenn has been thoroughly professional and a jolly good bloke throughout. He had to work very hard for us!
Lynne · 26 October 2021
★★★★★ 5/5
GoogleSophie at Martin Gerrard is so lovely and helped us to find a place we absolutely loved! Definitely recommend her as an estate agent, she is very trustworthy and will work very hard for her clients (we had been hunting for a flat for months and were very much losing hope). Thank you Sophie! X
Sabrina · 25 February 2024
★★★★★ 5/5
TrustpilotWe were really happy with Martin Gerrard…
We were really happy with Martin Gerrard's excellent service when we sold our flat. Treon was exceptional, ensuring that everything went as smoothly as possible from start to finish. He is a good communicator, always follows up immediately and combines professionalism with friendliness. Raj also dealt with our sale and he too is prepared to go the extra mile.
Ms · 28 November 2023
★★★★★ 5/5
TrustpilotGabriela the greatest
We are thrilled to have Gabriela overseeing our rental property. She understands the concerns that arise and effectively negotiates fair solutions that satisfy both the landlord and the tenants. Her professionalism and communication skills are outstanding. As a client of Martyn Gerrard, I can confidently say that we are very pleased with the service Gabriela provides.
Mr · 14 November 2024
Agent replied · 22 December 2024
Hi Mr Khari, thank you taking the time to leave your 5 star review for our Lettings Management Team!
★★★★★ 5/5
TrustpilotFatmir was an excellent agent from the…
Fatmir was an excellent agent from the time we view the flat to the time we moved in. He was very helpful throughout the renting process. The whole process of renting was so fast and smooth.
Monireh · 24 March 2023
Agent replied · 16 June 2024
Thank you for taking the time to leave us a great review, we’re thrilled to hear you’ve had a positive experience. Your review is important to us, we want to make sure all our customers receive a professional and trustworthy service. We wish you the best of luck and look forward to working with you again in the future.
★★★★★ 5/5
TrustpilotMy wife and I had a very smooth…
My wife and I had a very smooth transition into moving into our first property together and was helped by Chris Lambrou. Chris was very helpful, efficient and respectful. He always kept us informed and in good time. There was a mix up with keys on the move in day, which was no fault of his own, but he managed to sort it for us very quickly. All in all we had a great experience with Martyn Gerrard.
Raphael · 6 February 2022
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.