Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotFirst time dealing with Martyn Gerrard
First time dealing with Martyn Gerrard, and impressions are the best thanks to Suraj Depala. Excellent agent and went above and beyond to help us find a property and ensured that all viewing, tenancy etc processes went smooth.
VA · 3 March 2023
Agent replied · 16 June 2024
Thank you for taking the time to leave us a great review, we’re thrilled to hear you’ve had a positive experience. Your review is important to us, we want to make sure all our customers receive a professional and trustworthy service. Our Mill Hill office wishes you the best of luck and looks forward to working with you again in the future.
★★★★★ 5/5
TrustpilotExcellent service
We have rented our apartment through MG for almost 7 years. We have given them the responsibility to deal with both the management and letting and during this period we've had one change of tenant. Their service has been excellent throughout and have promptly dealt with issues and kept us informed. I have complete confidence in them.
Ian · 15 November 2024
Agent replied · 22 December 2024
Hi Ian, thank you for taking the time to leave a review. We are very pleased to have given you a satisfying letting and management experience.
★★★★★ 5/5
TrustpilotGood customer service.
I'm very happy with the person who looks after my flat in Banet. She's very patients and does all she can to help me as I'm unsure of lots of things and she always reassures me.
Sharon · 17 May 2026
★★★★★ 5/5
TrustpilotA great experience
We sold our property in Manchester in March 21 and have been looking for a suitable property in London.We have met numerous estate agents in various parts of North London and were somewhat dismayed with their lack of interest in finding a home for us ( despite being cash buyers).We came upon a property being sold by Martyn Gerrard and shown round by Jatin who was knowledgeable about the flat and shown an interest in us. He explained that he had an apartment that was just coming onto the market that was more suited to our needs than the property that we were being shown round and made arrangements to view. We had a viewing and knew that this was the one we had to have. Jatin was extremely helpful in guiding us through the purchase process, chasing solicitors and keeping us up to date, and always available to handle queries. He made the whole experience as stress free as possible. I can’t praise him enough.
Paul · 17 December 2021
★★★★★ 5/5
TrustpilotTreon Johnson is a star, I highly recommend Martyn Gerrard
I highly recommend Martyn Gerrard Estate Agents. Treon Johnson made my experience swift and easy. His professionalism and support helped my viewing be much easier than I thought it would be. He was also very polite and filled me in with all the details i wanted to know. Thank you so much!!
Maximillian · 10 May 2024
★★★★★ 5/5
TrustpilotGabriella was fantastic
Gabriella was fantastic. She was professional, efficient and friendly. She kept us informed every step of the way and worked hard to keep the chain intact. Martyn Gerrard did a great job.
Deborah · 11 August 2023
Agent replied · 16 June 2024
Dear Deborah, thank you for taking the time to leave us a great review, we’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us, as we strive to provide all our customers with a professional and reliable service. We wish you the best of luck and look forward to working with you again.
★★★★★ 5/5
GoogleSophie at Martin Gerrard is so lovely and helped us to find a place we absolutely loved! Definitely recommend her as an estate agent, she is very trustworthy and will work very hard for her clients (we had been hunting for a flat for months and were very much losing hope). Thank you Sophie! X
Sabrina · 25 February 2024
★★★★★ 4/5
TrustpilotGlenn Lewis at Martyn Gerrard has asked…
Glenn Lewis at Martyn Gerrard has asked me to write a review for him. We chuckled because he didn’t think that I would. Glenn and I have been on one hell of a journey to complete the sale of our house. Many complications at the bottom of the chain have made this a long long ride. I have sworn at Glenn a lot and he has got frustrated with me in turn but we have also laughed a lot and the sale finally went through, which Glenn was always confident that it would. Glenn has been thoroughly professional and a jolly good bloke throughout. He had to work very hard for us!
Lynne · 26 October 2021
★★★★★ 5/5
TrustpilotGabriela the greatest
We are thrilled to have Gabriela overseeing our rental property. She understands the concerns that arise and effectively negotiates fair solutions that satisfy both the landlord and the tenants. Her professionalism and communication skills are outstanding. As a client of Martyn Gerrard, I can confidently say that we are very pleased with the service Gabriela provides.
Mr · 14 November 2024
Agent replied · 22 December 2024
Hi Mr Khari, thank you taking the time to leave your 5 star review for our Lettings Management Team!
★★★★★ 5/5
TrustpilotWe were really happy with Martin Gerrard…
We were really happy with Martin Gerrard's excellent service when we sold our flat. Treon was exceptional, ensuring that everything went as smoothly as possible from start to finish. He is a good communicator, always follows up immediately and combines professionalism with friendliness. Raj also dealt with our sale and he too is prepared to go the extra mile.
Ms · 28 November 2023
★★★★★ 5/5
TrustpilotGood experience
Good experience , Florence is super helpful
Yang · 27 November 2024
Agent replied · 22 December 2024
Hi Yang, thank you for the 5 stars and sharing that you've had a good experience!
★★★★★ 5/5
TrustpilotFatmir was an excellent agent from the…
Fatmir was an excellent agent from the time we view the flat to the time we moved in. He was very helpful throughout the renting process. The whole process of renting was so fast and smooth.
Monireh · 24 March 2023
Agent replied · 16 June 2024
Thank you for taking the time to leave us a great review, we’re thrilled to hear you’ve had a positive experience. Your review is important to us, we want to make sure all our customers receive a professional and trustworthy service. We wish you the best of luck and look forward to working with you again in the future.
★★★★★ 5/5
TrustpilotMy wife and I had a very smooth…
My wife and I had a very smooth transition into moving into our first property together and was helped by Chris Lambrou. Chris was very helpful, efficient and respectful. He always kept us informed and in good time. There was a mix up with keys on the move in day, which was no fault of his own, but he managed to sort it for us very quickly. All in all we had a great experience with Martyn Gerrard.
Raphael · 6 February 2022
★★★★★ 5/5
TrustpilotBruvis and the team always provide an…
Bruvis and the team always provide an excellent service. They are calm, knowledgeable and always willing to go the extra mile in order to support the seller (me) and the buyer ( of my property). Thank you
Alison · 16 February 2023
Agent replied · 16 June 2024
Dear Alison. Thank you for taking the time to leave us a great review, we’re thrilled to hear you’ve had a positive experience. Your review is important to us, we want to make sure all our customers receive a professional and trustworthy service. Our Barnet office wishes you the best of luck and looks forward to working with you in the future.
★★★★★ 5/5
TrustpilotYash deserves the best feedback that an…
Yash deserves the best feedback that an estate agent can ever receive. He was very professional from the first phone call when booking the viewing to the completion date.He has the strength plus consistency that a real estate agent needs to succeed. We have only good things to say about his manners, clear communication and local knowledge. He kept us informed at all times. Even during the busiest period.If we could, Yash and his team would receive not five but seven stars.We were very impressed and grateful, and if we ever need an agent in that area, we'll look him up again.Once more, many thanks.
Tony · 8 October 2021
★★★★★ 5/5
TrustpilotThank you Erhan!
Erhan was amazing - helped to guide me through the renting process and was always available when we needed him. Incredible experience renting our first place and we couldn’t have done it without him!
Liv · 20 May 2023
Agent replied · 16 June 2024
Dear Liv, thank you for taking the time to leave us a great review, we’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us as we strive to provide all our customers with a professional and reliable service. We wish you the best of luck and look forward to working with you again in the future.
★★★★★ 5/5
TrustpilotGreat fast and seamless service.
Martyn Gerard found suitable tantants paying an excellent rent tenants within days of my first contact with them. The communication between myself the prospective tenants and Martyn Gerard was fast and seamless. Adam Peethy did an excellent job coordinating the process and responding to my numerous queries and requests on the same day they were made.
Guy · 24 January 2024
★★★★★ 5/5
TrustpilotExcellent Service
We used MG Estate Agents and in particular, Stewart, Declan, and Emily during the marketing and sale of our house and I must say they were a fantastic team. From the moment we met them, their friendliness and professionalism shone through. They went above and beyond to ensure that our house was marketed effectively and were proactive in their approach keeping us updated on progress at each stage of the sale.Overall, I cannot recommend, Declan, Stewart and Emily highly enough. Their friendly and professional approach, combined with extensive knowledge of the market, made the entire experience smooth and as stress-free as possible. If you're looking for a team of agents who genuinely care about their clients and deliver exceptional service, look no further than Martyn Gerrard Estate Agents and this remarkable trio.
John · 6 July 2023
Agent replied · 16 June 2024
Dear John, thank you for taking the time to leave us a great review, we’re glad to hear you’ve had a positive experience with Martyn Gerrard. Your feedback is valuable to us as we strive to provide all our customers with a professional and reliable service. We wish you the best of luck and look forward to working with you again in the future.
★★★★★ 5/5
TrustpilotHelpful and Efficient (Special s/o to Dan Harris!)
Martyn Gerrard were very efficient when it came to helping my friend and I sort out our tenancy for next year! In particular, Dan Harris was always helpful and responsive to any questions I had and ensured that the process to finalise our tenancy ran smoothly!
Isaac · 29 July 2024
★★★★★ 5/5
GoogleSophie has been amazing with the whole process with the move. Couldn't be more grateful with how easy she made this for us. Would definitely recommend going with Martyn Gerrard!
Sabirah · 24 August 2023
Agent replied · 23 August 2024
Thank you for taking the time to leave us a great review, we’re thrilled to hear you’ve had a positive experience. Your review is important to us, we want to make sure all our customers receive a professional and trustworthy service.
We wish you the best of luck and look forward to working with you again in the future.
★★★★★ 4/5
GoogleFaysal was very professional in his service and managed what seemed like a very tricky seller and seller's solicitor. Faysal kept us informed on the progress regularly and was always available to help throughout the process. Only reason for 4 star is that we would have expected more transparency from Martyn Gerrard regarding an issue that had cropped up during our purchase. We were told that both the owner and the co freeholder had no account of the issue. However, this was not true and we only found out once the purchase was complete and we moved in. Overall, Faysal's service cant be faulted. Martyn Gerrard could do with stricter policy around transparency.
Tarang · 24 August 2021
★★★★★ 5/5
GoogleMassive thank you to Jenna Durand who worked tirelessly on the sale on my flat. Jenna had my property under offer pre covid-19 and through no fault of her own, unfortunately the sale fell through. When viewings restrictions were lifted she had my flat back on the market in no time at all. During a difficult time for other agents, I was pleasantly surprised Jenna re-sold my flat for considerably more the second time. I was kept informed of the sale every step of the way. I wouldn’t hesitate to recommend Jenna and her team at Martyn Gerrard.
Gary · 24 August 2021
★★★★★ 5/5
GoogleI have been dealing with Margin Gerrard for the past 16 years and all I can say is that I've never had a bad experience in all these years. My current tenants served a notice on Monday and to my amazement by Wednesday, Marc and his team already secured a new tenant. They are all highly professional, very quick to help, reassur and answer all my questions. I have no hesitation in recommending MG. Once again a massive thanks to Marc and his amazing team.PositiveResponsiveness, Professionalism
Zoka · 24 August 2021
★★★★★ 5/5
Trustpilot“Erhan was great to work with
“Erhan was great to work with, so knowledgeable about the area I was looking in. While the market is really fast moving and I’m still looking, Erhan really helped me to get started.”
Nicholas · 23 May 2023
Agent replied · 16 June 2024
Dear Nicholas, thank you for taking the time to leave us a great review, we’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us as we strive to provide all our customers with a professional and reliable service. We wish you the best of luck and look forward to working with you again in the future.
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