Trusted Agent profile · London, Greater London
Verified
★★★★★
287 reviews across 1 platform
1 Thomas Street, Woolwich, London, Greater London, SE18 6HL
Part of Mann, see every office.
Mann's office in London, Greater London, at 1 Thomas Street, is rated 4.5 out of 5 across 287 reviews on 1 platform, including 287 Google reviews rated 4.5.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleProfessional and good to deal with. Really helped us get our property purchase through despite various complications and a tight deadline. The hard work of Monica in particular was instrumental in getting us completed in time.
Many thanks Chris for taking the time to leave this amazing 5* review of your experience with our dedicated Mann team. Best wishes, Lucy
5/5
GoogleGreat service and great team in Mann Lettings Very helpful staff too Keep up the good work thanks again!
Many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.
4/5
GoogleI had a great experience with Clive and Monica at Mann. They were responsive, communicative and did everything they could to help a complicated purchase go through! Very happy in my new flat, so thank you!
Hi Rachel, it is a great pleasure to read how much Clive & Monica assisted. Thank you. All the best in your new home, kind regards, Mark
1/5
GoogleSo fed up with agents cancelling viewings with no notice when you are already on your way. So unprofessional. So costly.NegativeQuality, Professionalism
Hi Sharon, Please contact us via review@countrywide.co.uk with full details so that we can look into this concern further for you. Kind Regards, Scott @ Customer Relations
1/5
GoogleAbsolutely ignorant service. Ignoring all complaints. Doesn't maintain the property. Holding your deposit for no reason. Avoid. Not recommended for tenants.
Hello, please contact us via review@countrywide.co.uk with full details so that we can look into this concern further for you. Kind regards, Lucy, Customer Relations.
3/5
GoogleWas generally impressed with Mann Lettings: they are very friendly and efficient, and we liked them personally. However, we were promised one thing that never materialised, and the fees were on the high side.
Hi Allan, Firstly I would like to thank you for making the time out of your busy schedule to leave us your recommendation and noting your positive experience with us at Mann Lettings. I’m glad our humanity shone through our dealings with yourself and your partner, we could not have asked for more as you were perfect clients and we would be happy to do so again. In relation to the 4 star rating, unfortunately in this instance as I’m sure you are now aware, we were working on behalf of one of our major corporate clients who have their own fee structure in place of which we have no influence over, however I can assure you we price check our fees against local and national agents on a monthly basis to ensure our the clients at Mann Lettings are receiving competitive rates and service at every opportunity. However if the time should come again just ask for myself, Daniel the Lettings Manger, and I will be happy to extend our “Mann Loyalty Discount” which I hope will be a little added reason as to why to choose Mann Lettings again.
5/5
GoogleDoug and Hazel, from start to finish were so helpful. They made the whole process so easy. If we ever need to find a new property, I'm sure we'll be knocking on their door.
Hi Helen, thanks for taking the time to stop by and detail your good experience. The Lettings manger Daniel and our senior negotiator Doug expressed that it was absolute pleasure dealing with you and we're delighted you feel the same. If you ever have a need for our services, or just some advice in the future, please don’t hesitate to contact any of the team at Mann Lettings, it would be our pleasure to help.
5/5
GoogleThe service provided by MANN is fabulous. Starting from the agent who did the viewing to the administrator at MANN who did the final bits of the process. The whole process was hassle free.
Thank you Hareeni for your wonderful 5* review! As always, it is great to read that our local Mann team have provided you with an excellent experience. Best wishes, Lucy.
5/5
GoogleAmazing service from the lettings team helping throughout the renting process ! Will deffo recommend
Thank you for your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleI have been looking for a flat and Man Lettings have helped me find one! Very polite staff and always help me if I have any further questions. Thank you, A++ for service
Hi Jack Thank you very much for this review and 5* rating! Kind regards, Jake
5/5
GoogleMann in Sydenham found new tenants for my flat in Forest Hill very quickly. Three good offers from quality applicants and delighted so far with the tenants we chose (was a difficult choice).
Thanks for the 5 stars Iain, we are delighted you are happy with your tenants. Hopefully you will allow us to repeat the process again next year.
5/5
GoogleExcellent customer service and support
Thank you for taking the time to leave us a wonderful 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleI have been very fortunate to rent my new flat through Mann Letting Sydenham. Hazel and Doug have looked after me and supported me when the stress of the move got too! They did things prompty and accurately and consulted with me every step of the way on the letting procedures. I highly recommend their services to anyone looking ot rent in Sydenham.
5/5
GoogleWe found the team at Mann & Co very professional and would not hesitate to recommend them.
Thank you for taking the time to leave us this amazing 5* review and recommendation. Kind regards Lucy, Customer Relations.
5/5
GoogleDoug and Hazel, from start to finish were so helpful. They made the whole process so easy. If we ever need to find a new property, I'm sure we'll be knocking on their door.
Hi Helen, thanks for taking the time to stop by and detail your good experience. The Lettings manger Daniel and our senior negotiator Doug expressed that it was absolute pleasure dealing with you and we're delighted you feel the same. If you ever have a need for our services, or just some advice in the future, please don’t hesitate to contact any of the team at Mann Lettings, it would be our pleasure to help.
5/5
GoogleDoug and Hazel, from start to finish were so helpful. They made the whole process so easy. If we ever need to find a new property, I'm sure we'll be knocking on their door.
Hi Helen, thanks for taking the time to stop by and detail your good experience. The Lettings manger Daniel and our senior negotiator Doug expressed that it was absolute pleasure dealing with you and we're delighted you feel the same. If you ever have a need for our services, or just some advice in the future, please don’t hesitate to contact any of the team at Mann Lettings, it would be our pleasure to help.
5/5
GoogleVery friendly staff, straightforward process. Made moving in and sorting our new tenancy agreement easy and simple. We would use MANN Sydenham again in the future and would recommend them!
Thank you so much for your excellent review. It is so rewarding to receive such impressive feedback as it confirms we are providing the service to our customers we pride ourselves in delivering. Many Thanks
5/5
GoogleDoug and Andrea have been exceptional in helping us to secure our new rented property. They made the transition a very smooth and stress free process due to their professionalism, polite and friendly attitude; and the fact that they were always available to answer any queries we had. We would definitely recommend Mann Lettings Sydenham for anyone looking to rent a property.
5/5
GoogleI recently reported a repair on my rental property and experienced excellent service. Nadine from Mann was extremely helpful, prompt to respond to queries and kept me updated on progress.
Hi Sarah Thank you for the review. I am happy to hear that Nadine helped in getting this issue resolved for you quickly. Thank you for the 5 stars too! Kind regards, Chris
5/5
GoogleGreat service, no issues at all help was quick and very friendly from the lettings team. And I would definitely recommend them to friends and family in the future.
Hi, James. I'm delighted to hear that everything went so well for you and that your experience was a positive one. Kind regards, Chris
4/5
GoogleGood communication and very helpful. Always at the other end of the phone and able to answer any questions. Very much assisted with moving my purchase through to completion.
Thank you Beckie for your great 4* review of our dedicated Mann Countrywide team in Sydenham. It is fantastic to read that they were very helpful, always available to speak with and that they assisted with moving your purchase through to completion. If you can think of how the team could have earned that extra star, please do get in contact with us at review@countrywide.co.uk Best wishes, Emma
5/5
GoogleA friendly and professional service, we received plenty of information and support in our property search and are about to move into our new flat - thanks Mann Sydenham!
Thank you Jean for your amazing 5* review. It is delightful to rear Mann provided you with a friendly and professional service. Best of luck in your new flat. Kind regards, Lucy.
5/5
GoogleAmazing service from the letting team throughout the whole process Would definitely recommend 🥇 …
Thanks for the excellent 5* review and recommendation! Best wishes, Lucy, Customer Relations.
5/5
GoogleMy experince with Mann lettings was extremely positive . Dominika's responsivness and availability proved to be very helpful and eased the moving process . Highly recommended .
Thank you for your 5* review! It is great to read such positive feedback and I will make sure your comments are passed onward to the team. Kind regards, Scott
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Mann's London office has 287 reviews across 1 platform: 287 on Google.
Mann London is rated 4.5 out of 5 across all 287 reviews, and 4.5 out of 5 on Google from 287 reviews.
Mann London, 1 Thomas Street, Woolwich, London, Greater London, SE18 6HL.
