Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleDoug and Dominika have been brilliant, friendly, professional and caring!
I recommend Mann Sydenham highly. They're the best therefore forget the rest.
Youri · 31 July 2017
Agent replied
Hi Youri, Thank you once again for your wonderful review. I'm pleased to see that you benefited from the passionate and personal approach taken by Doug, Dominika the rest of the team at Mann Countrywide at Sydenham. I will pass on your kind comments to the entire team at the branch. Many thanks.
★★★★★ 5/5
GoogleThanks lettings for help in finding me and my family a grateful house . Would definitely recommend this agents
Charlie · 28 July 2019
Agent replied
Thank you for your and glowing 5* review of our local team. I will, of course, make sure your kind words are made known to the team and also their Regional Director. Kind regards, Scott
★★★★★ 5/5
GoogleAmazing service from the lettings staff at Mann . Super helpful throughout the whole process .Thank you !
Jordan · 28 July 2019
Agent replied
Thank you Jordan for the excellent 5* review.
Best wishes, Lucy
★★★★★ 5/5
GoogleGreat dealings with Mann letting Branch in Sydenham . Thanks to all staff for the smooth process
C · 31 July 2019
Agent replied · 30 July 2023
Thank you for your and glowing 5* review of our local team. I will, of course, make sure your kind words are made known to the team and also their Regional Director. Kind regards, Scott
★★★★★ 5/5
GoogleMann's staff are very friendly and professional. They delivered a smooth and prompt service. Thank you all.
Sophie · 31 July 2019
Agent replied · 30 July 2023
Thank you for taking the time to leave us this excellent review.
Best wishes,
Sarah
★★★★★ 5/5
GoogleGreat dealings with Mann letting Branch in Sydenham . Thanks to all staff for the smooth process
Charlie · 28 July 2019
Agent replied
Thank you for your and glowing 5* review of our local team. I will, of course, make sure your kind words are made known to the team and also their Regional Director. Kind regards, Scott
★★★★★ 2/5
GoogleAppalling!
Simply 'Appalling'!
Without any doubt whatsoever, they put the 'Stress' into being a Landlord.
Quality of Rating: Poorer than Poor.
Janette · 1 August 2013
Agent replied
I’m very sorry to hear that you have had a bad experience with Mann Countrywide Lettings Sydenham. My team and I aim to provide the highest levels of customer service possible and as a regulated business we take complaints and any problems our customers experience very seriously. I would like to settle this issue and invite you to contact me to see if your complaint can be resolved. Please contact me or any of the staff at 02082617155 and we will deal with your problem personally.
Branch Manager
★★★★★ 1/5
GoogleReally poor service, specially the lettings department as they are very poor in communicating with customers.
Weybudur · 28 July 2019
Agent replied
Hi Weybudur, firstly here at Mann Sydenham we appreciate all feedback, whether that maybe positive or negative. I am sorry to hear you were not happy with your experience with us. As explained at the time, it is not within our control as to whether the owner of any given property would accept a tenant, the final decision is always theirs. If you remember there were multiple offers on the property at the time and unfortunately the landlord did not feel yours was the strongest option for him. I would hope as with any previous potential tenant this would not deter you from applying for a property with Mann as we would always endeavour to give you highest level of client experience regardless of the outcome of any negotiation. If you would like to discuss this or any other future renting opportunity please feel free to contact the Lettings Manager directly on 020 3151 9505.
★★★★★ 5/5
GoogleI’ve had a fantastic experience so far with this company and couldn't recommend them highly enough
Sean · 28 July 2019
Agent replied
Thank you Sean for your recognising the 5* customer service delivered time and again by our dedicated team at Mann, Sydenham. It is wonderful to read that you had a fantastic experience and that you would not hesitate in recommending the team to others. Kind regards, Scott
★★★★★ 5/5
GoogleI had a great experience with Mann Sydenham while searching and applying for rented accommodation. The team I worked with (Andrea and Doug) could not have been more helpful and were very happy to answer any questions I had. My overall experience was professional, friendly and stress free.
Clare · 28 July 2019
★★★★★ 5/5
GoogleMann's staff are very friendly and professional. They delivered a smooth and prompt service. Thank you all.
So · 22 October 2018
Agent replied
Thank you for taking the time to leave us this excellent review.
Best wishes,
Sarah
★★★★★ 5/5
GoogleThey did their best to help us with a difficult sale.
Claudio · 14 January 2021
Agent replied
Thanks for the great 5* review.
★★★★★ 5/5
GoogleWe've had a great experience with Mann Lettings so far! All of their staff have been professional and friendly, have provided a really smooth moving in and tenancy agreement process, and have been in excellent contact when we've needed something. Definitely recommend them as a letting agent.
Caroline · 28 July 2019
★★★★★ 5/5
GoogleWe rented our first property as a newly wed couple. They made this an easy transition and did all the work for us. We dealt specifically with Gerald and Dominika who were both amazing and extremely helpful. We will definitely use this company again in the future.
Kohliah · 28 July 2019
★★★★★ 5/5
GoogleVery good service, extremely helpful and friendly advisors. I would highly recommend Mann Lettings! :)
Mélanie · 28 July 2019
Agent replied
Hi, Melanie
Thank you for taking the time to leave us a 5* review. I'm delighted to hear that the service you experiences was at such a high quality and everything went so well.
Kind regards, Chris
★★★★★ 5/5
GoogleFantastic service - quick, speedy and kept in communication all the time. Very organised move!
Bolingbroke · 28 July 2019
Agent replied
Many thanks for your 5* review! Best wishes, Tracey.
★★★★★ 5/5
GoogleBrilliant service and support through the entire process. I have total confidence in this team.
Phil · 28 July 2019
Agent replied
Thank you Phil for your glowing 5* review of our local Mann team.
Kind regards, Scott
★★★★★ 5/5
GoogleVery good service, extremely helpful and friendly advisors. I would highly recommend Mann Lettings! :)
Melanie · 31 July 2018
Agent replied · 30 July 2023
Hi, Melanie
Thank you for taking the time to leave us a 5* review. I'm delighted to hear that the service you experiences was at such a high quality and everything went so well.
Kind regards, Chris
★★★★★ 5/5
GoogleI had a great experience with Mann Sydenham while searching and applying for rented accommodation. The team I worked with (Andrea and Doug) could not have been more helpful and were very happy to answer any questions I had. My overall experience was professional, friendly and stress free.
Clare · 23 June 2017
★★★★★ 5/5
GoogleVery helpful, friendly service. Sold my property at very close to asking price.
Catherine · 28 July 2019
Agent replied
Thank you Catherine for the 5* review. It is great to read that our dedicated Mann team in Sydenham offered you a friendly, helpful service and sold your property close to the asking price. Best wishes, Emma.
★★★★★ 5/5
GoogleDoug's a very good and efficient agent. Top man. Wish him well.
Lawrie · 28 July 2019
Agent replied
Thank you for taking the time to leave this fabulous 5* review! It is fantastic to read that the Doug and the team at Mann in Sydenham provided you with an efficient service. Best wishes, Maryjane.
★★★★★ 5/5
GoogleReally helpful staff with good communication throughout the lettings process. Would recommend.
Christopher · 28 July 2019
Agent replied
Hi Christopher
Thank you for taking the time to leave us a 5* review, it's greatly appreciated!
Many thanks, Bethany
★★★★★ 5/5
GoogleBrilliant advice and guidance in MANN lettings. Thank you guys !
Inga · 28 July 2019
Agent replied
Hi, Inga.
Thank you for your positive response. I'm happy to hear that your experience went so well at Mann lettings.
Kind regards, Chris
★★★★★ 5/5
GoogleMann Sydenham have been really great with helping get my flat. Would defo recommend if you're looking for something in the south east London area. My agent has been an absolute gem and made the whole experience and quick and enjoyable as possible
Dewy · 28 July 2019
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.