Trusted Agent profile · London · Greater London
Verified
★★★★★
287 reviews across 1 platform
1 Thomas Street, Woolwich, London, Greater London, SE18 6HL
Part of Mann, see every office.
Mann's office in London, Greater London, at 1 Thomas Street, is rated 4.5 out of 5 across 287 reviews on 1 platform, including 287 Google reviews rated 4.5.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleThanks to all of the team at Mann Countrywide Sydenham office for making the lettings process, a fairly painless experience. The team were always professional, helpful and efficient. They found excellent tenants for our flat again with a special mention to Daniel and Hazel. Highly recommended.
5/5
GoogleFriendly team that were very helpful when we were selling our house. They gave us honest guidance and were always available for a call when we needed!
Thank you for taking the time to leave us this amazing 5* review Zara Perry. Kind regards Lucy, Customer Relations.
5/5
GoogleProfessional service provided at Mann as always. Dominika was really helpful. Many thanks!
Hi Dominik, Thank you for taking the time to leave this excellent 5* review. It is always great to see feedback like this as it confirms to us that we are delivering the high standard of service that we always aim to provide. Many thanks again for this feedback. Kind regards, Regan.
4/5
GoogleGreat, friendly service from the team - particularly Doug, Dominika and Gerald.
Hi, Marva Thank you for taking the time to leave this review. I will make sure this gets fed back to Doug, Dominkia and Gerald as it sounds like they have earned it! If there is anything we could have done to earn that extra star do not hesitate to let us know. Kind regards, Chris
5/5
GoogleHaving been a managed landlord of Mann for the last 3 year's,I have now transferred my other 3 properties for them to manage as I have recently moved abroad and they have taken the hassle out of being a London landlord. Without question the most competent letting agent I've had the pleasure of working with. A* Mann Sydenham
Thank you for your wonderful 5* review! Your kind words will be made known to our local team. Best wishes, Scott
5/5
GoogleI've had a wonderful experience securing a letting with this Mann branch in Sydenham led by Michael. They're a hard working team who genuinely do their best for their clients. …
5/5
GoogleDoug and Andrea were very helpful and professional. It took us less than 2 weeks to move into out rented property and there was no hassle at all. By far, the best experience with an agent to date. I would highly recomend.
5/5
GoogleI would recommend Mann Lettings as i'am really happy with the service received.I received exceptional service from Dominika Farkasova and Doug Treleven, who kept me up to date and well informed throughtout. I would highly recommend them as they are kind, highly professional and efficient. Thank you Mann Lettings for finding me amazing property and smooth process.
Hi Liubiana Thank you for taking the time to leave this review. It is great to hear about the excellent level of customer service that Dominika and Doug provided and thank you for the 5 stars too! Kind regards, Chris
5/5
GoogleThanks Sophie (Griffin) for always handling my requests so efficiently!
Hi Mark Thank you for the 5 star review for Sophie. I am sure she will be delighted with this when this is fed back to her! Kind regards, Chris
5/5
GoogleThanks Sophie (Griffin) for always handling my requests so efficiently!
Hi Mark Thank you for the 5 star review for Sophie. I am sure she will be delighted with this when this is fed back to her! Kind regards, Chris
5/5
GoogleNice and professional service, since the viewing until we sign the contract, the agent was very helpful and efficient! I would definitely recommend them!
Many thanks for the fantastic 5* review and recommendation. Kind regards, Lucy, Customer Relations.
5/5
GoogleClive & Monica @ Mann Sydenham helped me and my partner purchase our first home this year. They were super attentive throughout the whole process and helped get us over the finish line before our mortgage offer ran out. Highly recommended, thanks guys!PositiveResponsiveness, Professionalism
Thank you for your 5* review and brilliant comments! Best wishes, Scott @ Customer Relations
5/5
GoogleI recently invited the top three agents in to value my flat in Sydenham. Mann was BY FAR the best - professional, positive but, above all, honest about expectations. They were not the highest price (or fee!) but they were ultimately right. Thanks Mann Sydenham and your team.
Thank you for your 5* review and brilliant comments! Best wishes, Scott @ Customer Relations
5/5
GoogleExcellent customer service! Very knowledgeable and friendly staff. Were happy to reschedule my appointment when I needed to move it. Very professional and informative staff. All my questions were answered and paperwork explained. The coffee is extremely good too! Very happy with the service, thank you for all your help Dominika.
Hi, Fiona Thank you for the review and the 5 stars as well! I am delighted that the team looked after you so well, even down to the coffee! Kind regards, Chris
5/5
GoogleClive & Monica @ Mann Sydenham helped me and my partner purchase our first home this year. They were super attentive throughout the whole process and helped get us over the finish line before our mortgage offer ran out. Highly recommended, thanks guys!PositiveResponsiveness, Professionalism
Thank you for your 5* review and brilliant comments! Best wishes, Scott @ Customer Relations
5/5
GoogleA very professional approach from Misty and rest of the staff in Lettings She was very accommodating even during the holiday busy period and kept me updated and informed throughout the renting process Would deffo recommend!
Thank you for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Customer Relations
5/5
GoogleFrom beginning to end the whole process of renting my family home out has been hassle free, not only was my property let very quickly, I feel like I go the best rental value and the new tenant seem lovely. I can not recommend the team in Sydenham enough!
Thank you for your wonderful 5* review of our local team. I will of course make sure your kind words are passed onward. Best wishes, Scott
1/5
GoogleAvoid at any cost! They keep deposits and at the end of tenancy even if the landlord told them to give it back they will keep it. Over 10 days since they were told to pay it back and still no money even after all evidence. Taking legal actions...
I am sorry to read that you have experienced some issues. Please contact us via review@countrywide.co.uk with further details, so that we can pass onward your concerns to our dedicated Customer Relations Team. Kind regards, Scott
5/5
GoogleEverything was dealt with professionally. The members of staff were courteous and friendly. Great teamwork well done. Dealt with Hazel and Douglas. Daniel you have an excellent team keep up the high standards.
1/5
GoogleAvoid at any cost! They keep deposits and at the end of tenancy even if the landlord told them to give it back they will keep it. Over 10 days since they were told to pay it back and still no money even after all evidence. Taking legal actions...
I am sorry to read that you have experienced some issues. Please contact us via review@countrywide.co.uk with further details, so that we can pass onward your concerns to our dedicated Customer Relations Team. Kind regards, Scott
5/5
GoogleFrom start to finish (a very slow four months later!) Monica Brown and her staff kept me informed and were both helpful and informative during the long process of selling my retirement flat in Sydenham. Thanks!PositiveProfessionalism
Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
5/5
GoogleI was really anxious about letting my flat, but am now so glad that I did! The staff at Mann Lettings Sydenham have been absolutely amazing. They have been open, helpful and friendly right from the start and and have really looked after me throughout the whole process. They are also incredibly efficient and thorough. They have found me a lovely tenant and made the whole process run very smoothly, and I now actually feel relaxed! Doug and Hazel have been especially helpful and I couldn't recommend them both more highly. Thank you!
5/5
GoogleI don't normally go to the lengths of writing recommendations however in this case I will make an exception. The Lettings team at Mann was recommended to me by my colleague at work who currently has a property managed by the firm, initially I was somewhat dubious as I felt most agents would surely offer the same quality of service. I was mistaken and have personally thanked me colleague for the advice.Head and shoulders above the other 2 local high street agents I engaged,from the start the teams down to earth nature made both me and my partner comfortable we made the right choice. They also rented it on the just the 2nd viewing. Well done Mann and thank you
5/5
GoogleAmazing experience from the Mann Sydenham team. This was our first time renting and after stressful weeks of viewings we found Mann and they made everything simple for us. From our first viewing with Doug and his friendly honest approach it was a quick stress free process. Dominika handled our referencing like a pro communicating back and forth was never an issue and we never had to wait for a response. I've already recommended Mann to people as I feel that they actually care about the tenants and making sure you are in the right property. Also I'd like to say a big thankyou to Nadine our property manager, having never had one before I was pleasantly surprised, she is always quick to respond to our queries and questions very polite, helpful and knowledgeable.Another great asset to the Mann company
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