Trusted Agent profile · London, Greater London

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Mann London reviews

4.5

★★★★★ Excellent

287 reviews across 1 platform

1 Thomas Street, Woolwich, London, Greater London, SE18 6HL

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Mann's office in London, Greater London, at 1 Thomas Street, is rated 4.5 out of 5 across 287 reviews on 1 platform, including 287 Google reviews rated 4.5.

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4.5 / 5

287

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

4/5

Google

Happy with service and pricing very competitive, especially for conveyancing offered through Countrywide's panel.

Michael · 30 July 2022

Agent replied · 30 July 2023

Thank you for your lovely review. Best wishes, Lucy, Customer Relations.

5/5

Google

Thanks to all in Mann lettings for smooth move in process finding us our new home . Stephenie and Dominika were really nice and helpful throughout .

Heda · 28 July 2019

Agent replied

Thanks Heda for the wonderful 5* review! It's great to see that the Mann team once again provided a professional, helpful and friendly service. Best wishes, Lucy.

5/5

Google

Professional and friendly staff ! Doug and Dominika were very helpful and quick to respond to any questions or problems . Would definitely recommend Mann Lettings

Alan · 28 July 2019

Agent replied

Hi Alan, Thank you for taking the time to leave this wonderful review about the team at Mann. Doug and Dominika will be thrilled with this feedback. I am extremely happy to see that you would recommended our services to others. Many thanks again. Kind regards, Regan.

5/5

Google

Brilliant service from start to finish, highly professional, took great photos of the property, found tenants within days, handled everything for us for a move in between Christmas and New Year, Dan, Dominika and team couldn't have been better!

Jonathon · 31 January 2023

5/5

Google

I found the level of service from Doug at Mann Sydenham excellent . From the first phone call to the viewing and the offer stage Doug has kept me informed and guided me through the letting process with real care. As a new renter I have visited many local agents but I have not been as impressed. I would recommend any of my friends to search for a property with this agent. Exceptional!

Stephanie · 28 July 2019

Agent replied

Thank you for your lovely review Steph, Doug appreciates his special mention.

5/5

Google

Monica has been very cordial and pleasant during the purchase of the house, which wasn't always the easiest process! Thanks again for the help.

Jorre · 28 July 2019

Agent replied

Thank you Jorre for your wonderful 5* review of the team in Mann Sydenham, especially Monica! Kind regards, Scott

5/5

Google

Amazing service and made us feel extremely comfortable! All nerves for our first move were settled by this amazing estate agents!!! Dominika was great!

Lucas · 28 July 2019

Agent replied

Thank you for the 5* review. It is great to read your kind words, which I will pass on to the team and I would like to wish you the very best for the future. Kind regards, Lucy.

5/5

Google

Really good agent. Have a good renting experience. Dominika and Gerald is really friendly and helpful, and help us deal with the problems when we are applying the property and after we move in. And the property is brilliant, quiet and clean. I would not hesitate to recommend MANN as a agent to all my friends .

Burak · 31 July 2018

5/5

Google

Mann estate agents were kind and easy to deal with from the outset, we first met Doug on the house viewing and we knew straight away that we were happy with that particular property. Doug, Hazel and the team helped us quickly and efficiently get through the application process and we are very happy customers.

Rhys · 28 July 2019

5/5

Google

Really good agent. Have a good renting experience. Dominika and Gerald is really friendly and helpful, and help us deal with the problems when we are applying the property and after we move in. And the property is brilliant, quiet and clean. I would not hesitate to recommend MANN as a agent to all my friends .

Orophine · 1 December 2017

5/5

Google

My partner and I have dealt with Andrea and Doug from this branch, renting our first place together in London. Even though the process of renting can be quite stressful, we were dealt with in a friendly and professional manner which made it less of a chore. We love our new place, thank you!

Rachael · 28 July 2019

5/5

Google

Fantastic service. There are few advanced technology as apps used.. Very comfortable to communicate. Especially thank you to Dominika and Stephany.

Tatiana · 28 July 2019

Agent replied

Thank you Tatiana for your review. Best wishes, Mark

4/5

Google

Monica and Clive were always extremely helpful when selling our property even in very difficult circumstances

Peter · 10 February 2021

Agent replied

Thank you for your lovely review. Best wishes, Lucy, Customer Relations.

1/5

Google

Didn’t hear back from agent called Scott after making an offer on rental property for asking price. Poor service.

Hannah · 17 November 2024

Agent replied · 8 December 2024

Hi Hannah, I'm sorry to hear about your experience with Scott and the lack of communication regarding your rental offer. Please contact us at review@countrywide.co.uk so we can address your concerns directly. Best regards, Lucy, Customer Relations Team

5/5

Google

I dealt mostly with Laura regarding a shared ownership property. Always helpful and responsive. Would recommend.

Elizabeth · 15 December 2024

Agent replied · 22 December 2024

It’s really lovely to read another 5* review and recommendation Elizabeth. Your warm opinions are greatly appreciated. Many thanks, Lucy, Customer Relations.

5/5

Google

Excellent customer service. Dominika was really helpful, professional and always ready to reply to our questions. Highly recommended!

Cristina · 28 July 2019

Agent replied

Brilliant to read Cristina that you found Dominika at our Sydenham branch of Mann so helpful and quick to respond. Thank you for your great 5 star review and recommendation! Best wishes, Scott.

4/5

Google

Nadine Watson has been helpful in sorting out work at my property and passing on the tenants' requests.

E · 28 July 2019

Agent replied

Hi E Throssell Thank you very much for this review and the 5* rating! I am delighted to hear that Nadine was helpful throughout the process! Kind regards, Jake

5/5

Google

Great experience letting from Mann, Sydenham! Many thanks to Dominika for being so helpful throughout our move.

Grace · 28 July 2019

Agent replied

Thank you Grace for your brilliant 5* review and kind words. I will of course make sure your comments are passed onward to the Mann Countrywide team. Kindest regards, Scott

5/5

Google

Stephanie and Dominika were really helpful and friendly and made the whole renting process very easy!

Camilla · 28 August 2019

Agent replied · 27 August 2023

Thank you Camila, i am glad we could help. Kind regards, Sarah

5/5

Google

Excellent experience with MANN - a special thanks to Dominika for going the extra mile throughout.

Hannah · 28 July 2019

Agent replied

Thank you Hannah for your fantastic 5* review of Mann in Sydenham. Brilliant to read that you found Dominika continually went that extra mile for you. Kind regards, Scott.

5/5

Google

Stephanie and Dominika were really helpful and friendly and made the whole renting process very easy!

Camilla · 28 July 2019

Agent replied

Thank you Camila, i am glad we could help. Kind regards, Sarah

1/5

Google

If I could give 0 stars I would. This agency is terrible, doesn’t resolve any issues, doesn’t respond and uses all the excuses in the book to ensure they make the most money possible. Avoid at all cost. Also they give you a discount on the agency fees if you write a positive review so don’t trust any of the below reviews.

Jacqueline · 24 February 2020

Agent replied

Hi Jacqueline, Thank you for taking the time to leave us your comments and I am sorry to read that this is how you feel. Should you wish to discuss your concerns further, please contact us via review@countrywide.co.uk. Kind regards, Scott

5/5

Google

Very friendly and professional staff; their services go the extra mile, from the first formal contact to all the tedious but necessary and well explained and prepared paperwork, up to the great and considering follow-up; they really take care of their customers. Really happy with the service.PositiveResponsiveness, Quality, Professionalism, Value

Petr · 22 June 2022

Agent replied · 21 June 2024

Thank you for your kind words and fabulous 5* review. Best wishes, Lucy, Customer Relations.

1/5

Google

Had a viewing last Saturday and even called before to make sure as received no text or email confirmation. Nobody showed up at the property and wouldn’t answer the phone. Hard enough to book viewings but this was a new standard of low from estate agents at the moment.

H · 30 July 2022

Agent replied · 30 July 2023

Hello, please contact us via review@countrywide.co.uk with full details so that we can look into this concern further for you. Kind regards, Lucy, Customer Relations.

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