Ludlowthompson Tooting reviews in London

★★★★★ 5/5

Google

Biraveen has been super-useful. Polite and personable, following up on all our questions

Gabril · 1 April 2023

★★★★★ 5/5

Google

Hi reader, good day to you.This people are amazing, my renting process was easy going ,if there is a way I to describe it , would be - easy peasy lemon squeezy.There eyes were on the ball, active ,communicative very happy with them.I would like to thank you, Michael for the dilligence shown in the process,Claire for the back end support and to the Ludlowthompson team for making it happen. You are a bunch of great people.Thank you so much.

Tiberiu · 8 February 2020

★★★★★ 5/5

Google

Special thanks to Keith! Keith made what can be a stressful experience really enjoyable. The flat is stunning, the customer service was brilliant and we're loving our new flat... would definitely recommend :)

Michelle · 29 July 2019

★★★★★ 5/5

Google

Marta was very helpful. We were looking for a property with a driveway in Tooting, which there is a lack of! Although we offered somewhere else, I was impressed with the service provided!

Will · 29 July 2019

★★★★★ 1/5

Google

Rude and arrogant management and incompetent staff. How any of them remain in employment is beyond me. …

Mark · 13 May 2025

★★★★★ 5/5

Google

I would like to express my gratitude to Mr. Shane George for an exceptional assistance he has given me in searching for a property that would best match my preferences. I’ve felt his genuine and sincere effort all throughout the process. Might refer to my friends as well. Thank you 🙏 …

Shiela · 25 October 2023

★★★★★ 1/5

Google

They'r nasty, rude, cheaters and a bunch of twisted liers. never use these horrible cheating idiots at all. We Were dealt with buy the black guy Sherard James who lied throughout, took our money and paperwork plus waisted our time whilst, he had already let the flat to someone else behind our back. To wind us up he kept on lying, threatening and blackmailing us in to making us pay higher than asking price, bigger deposit and longer 2 year tenancy period and demanding us to have no or longest possible notice period while the property was already let and being occupied by another one of his tenants. All that for nothing. Just to earn interest on our money. He gave us so much assurance that we already served notice on our current land lord and are now fearing having to leave without next one in place, thanks to this horrible nasty guys.

Ley · 29 July 2019

★★★★★ 1/5

Google

Poor at best, our booked check-in time was 11:00 it has now taken until 15:00 and no action. Just taken a look at the property and it was not furnished... The referencing process was long and the estate agent had no idea where our money went! They are extremely expensive and offer absolutely no service, blaming every other company for their own faults. Do not use this company they will take your money and give nothing back, except a healthy dose of abuse of course, when I questioned the original estate agent he just said "you clearly have never rented before"

James · 29 July 2019

★★★★★ 1/5

Google

You owe it to yourself to read this review! I would give LudlowThompson Tooting zero stars if I could, let me tell you why in chronological order: 1. Our apartment was marketed as "Ultra modern", despite it having electric radiators and storage heaters which seemed older than myself (unsurprisingly, these broke halfway through the tenancy); being painted with streaks and drips; having a sofa which was torn on every surface; a HUGE mould problem; a boiler without a thermostat, I could go on all day.. 2. When viewing we were told the apartment had a thermostat and central heating to the building. This was false. 3. When moving in we asked Ludlow if it was possible to move the current beds elsewhere, which was agreed to with no questions asked. (When moving out we were hit with a £73 charge for this which was not agreed to in the beginning). 4. During the tenancy, although not Ludlow's fault, we had many, many problems with the flat. What was Ludlow's fault, was how slowly they were dealt with - our main source of heating broke in October and still wasn't fixed 4 months later. 5. THE MAIN POINT: They will try to sign you up to a three year contract, selling you on this by saying you can "end the tenancy at any time, all you have to do is find your own replacements". What they don't tell you is that you have to do ALL the legwork, arrange the viewings, manage the discussions and yet Ludlow still charge ~£600 for doing nothing. Their incompetence knows no bounds. The moving out process took well over two months and was never officially completed - the incoming tenant hadn't even signed the contract 3 weeks after moving in, with no check-out inspection being done at our time of move-out, so we were still liable due to their incompetence. On top of this, it took over two months for them to release nearly £3000 of our money. These are purely facts - I hope no one else has an experience like this. Will never rent from a Ludlow branch again.

Anon · 29 July 2019

★★★★★ 3/5

Google

Initially efficient and helpful service from William who helped me to make a move back to the UK from abroad with the minimum of hassle. Very happy with my new apartment in Wandsworth. The first part of the process was smooth and clear with all legalities fully and transparently explained and all paperwork well in order. However, follow up was not impressive: my conditions were not communicated accurately to the landlord so have been waiting over 2 months for curtains requested (no explanation or apology so far); received an automatic email incorrectly stating I had not paid the rent and threatening penalties, cleared it up with one person - then received another; response from property manager to emails rarely faster than 3 working days.... Mixed experience.

Andy · 29 July 2019

★★★★★ 5/5

Google

Massive thank you to Michael Rourke from the tooting office. We needed some advise on renting our property and he was more than happy to answer all out questions and explain everything.

Sally · 29 July 2019

★★★★★ 5/5

Google

I’ve just completed on my first property with the help of Conor. He was super helpful and diligent from the initial viewing of the property right through to completion date. Nothing was too much to ask - would highly recommend to everyone looking to buy in the area!

Poppy · 29 July 2019

★★★★★ 5/5

Google

Romina has been incredibly helpful and attentive during my search, she has lots of knowledge and patience during these rough times. Thank you team and thank you Romina!

Marinna · 1 December 2020

★★★★★ 5/5

Google

Conor is a great agent to deal with. Very knowledgeable about the local market and cost of renovation works. He has a friendly, approachable and professional way of doing business.

Philip · 25 March 2020

★★★★★ 5/5

Google

Very friendly staff, especially Claire, always polite and fast responding! We have been working with this agency for a long time and it has been a pleasure to cooperate with them.

Space · 20 October 2019

★★★★★ 5/5

Google

Dealt with Rob in the Tooting office. Could not have been more helpful sorting out our tenancy.

John · 27 August 2022

★★★★★ 5/5

Google

Absolutely brilliant. So easy, efficient and responsive with all questions we had. Would recommend Robert to anyone!

Hugo · 27 August 2022

★★★★★ 5/5

Google

Jonathan was really helpful from start to finish, was readily available and resolved some last minute hiccups to make sure the sale went through successfully. Would definitely recommend!

K · 18 September 2020

★★★★★ 5/5

Google

We put down an offer with LudlowThompson and still awaiting to see what the landlord has to say. Massive thank you to Keith Choruma for being so helpful and professional throughout.

Nathan · 29 July 2019

★★★★★ 5/5

Google

Robert has been extremely helpful and informative when dealing with my many enquiries! Made the move extremely easy.PositiveValue

TJP · 21 June 2022

★★★★★ 5/5

Google

I had a great experience since the beginning of my relation with Foxton. Viviana, the estate agent who helped us, was exceptional from the beginning. She understood us very soon and showed us only houses fitting our needs. She helped us through the whole process, which was great considering we're first time buyers. She also constantly kept us up to date with the completion of each step and reassured us on any doubt we may have had. I couldn't have asked for anything better.

Cinzia · 10 December 2018

★★★★★ 5/5

Google

Tahir Khan was really great in finding our rental property. Thanks for you all your help!

Jennifer · 27 August 2022

★★★★★ 5/5

Google

Tahir was expecting help at the tooting office and made our move super easy 😃PositiveResponsiveness, Professionalism

Sarah · 25 August 2022

★★★★★ 5/5

Google

Just recently rented a new property via ludlowthompson in Tooting, and in particular from Keith Choruma (agent). His service has been 5* and has made a normally very stressful situation be so smooth sailing. He has a very professional manner and goes above and beyond his job role to ensure that I could secure the property I wanted. Always very responsive and ensured that everything required for rental was achieved quickly for both the landlord and myself. I had a really bad experience with the previous agents associated with my previous property and Keith has restored my faith in Estate agents! He is a true asset to the company and I will be highly recommending him to others should they need help with finding a property. Thank you so much for being efficient and honest. Plus its always a bonus to have a service with a smile :)

Amy · 31 July 2018