1/5
GoogleBets ADVICE DONT RENT A PROPERTY FROM l&q, they are the WORST landlord EVER ALMOST £30 A WEEK SERVICE CHARGE AND NO SERVVICE FOR THE CHARGE. WHO DO I CONTACT TO REPORT l&q.
Trusted Agent profile · London
LQ London reviews
★★★★★
2,479 reviews across 2 platforms
29-35, West Ham Lane, London, E15 4PH
Part of LQ, see every office.
LQ's office in London, at 29-35, is rated 3.1 out of 5 across 2,479 reviews on two platforms, including 411 Google reviews rated 1.9.
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Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Google5/5
GoogleWent with a friend who had buisnes to sort out
1/5
GoogleGreedy lanlord say they have social concience -dont believe it
1/5
GoogleWe've had no fridge for three months. Literally the most incompetent bunch you could have the displeasure to rent from
1/5
Trustpilotwow lied again on web-site 5 stars from…
wow lied again on web-site 5 stars from Trustpilot ?
1/5
GoogleWhat a rogue landlord, they take your rent and find it hard to do any repairs and basically tell you, it's down to you, to fix any repairs needed. One star is too good for them.
5/5
GoogleBest place to work. Next from home.
1/5
GoogleArguably the most suspicious and immoral organisation in existence.
1/5
GoogleUseless management who never help me to solve any issue related to property better they all resign from job
4/5
TrustpilotIt was okay.
Rating only, no written review.
Agent replied · 5 June 2026
Hi Tosin, Thank you so much for leaving us a 4-star review! 🙂 We really appreciate your feedback and are glad to hear that your recent experience was positive. If there’s anything you think we could improve on, we’d very much love to hear your suggestions. Please feel free to share them with us at anytime Thank you again! Customer Service Team
1/5
GoogleFraud and Scam ! ! Be careful !
1/5
GoogleNo good service everywhere disgusting not cleaning disgusting
1/5
GoogleDreadful. you ring and it just automatically hangs up, building managers not interested, not interested in repairs. terrible
1/5
GoogleTotal mess my ceiling is leaking and they don't care. must not the amount of times I've called and nothing's been done at tall..
1/5
GooglePossibly the worst housing staff in the world. Repairs take forever to answer!..if your lucky enough for them to pick up phone?..promises of upgrades go unfulfilled...they don’t care and are poorly organised...
1/5
GoogleNot dealing with problems efficiently
5/5
GoogleLovely environment to be in. Friendly staff
1/5
GoogleApparently, their patron saint is Peter Rachman.
1/5
GoogleDon't wanna send someone out to fix my issue told me I have to do it myself .. That's fantastic service thanks 5 star ... 😕 …
1/5
GoogleWould rate 0 if I could.
1/5
GoogleThey fake advertise properties to let.
1/5
GoogleVery rude & completely patronising. Was given incorrect advice & was given two seperate appointments for seperate jobs that I took time off of work for & no one turned up.
1/5
GoogleRubbish! Don't reply to any emails, nothing gets done. Been waiting for over a year for a new door. Windows leaking and nobody cares, complaints don't get dealt with.
1/5
GoogleHorrendous customer service.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
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Tell us what you need and we'll put you in touch. LQ hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
