5/5
GoogleHappy with the service by James
Agent replied · 30 September 2023
Jiandong Xu, we are very happy we could provide you with a positive experience!
Trusted Agent profile · London
Leaders London reviews
★★★★★
1,273 reviews across 1 platform
9-13 The Facade, Devonshire Road, London, SE23 3HA
Part of Leaders, see every office.
Leaders's office in London, at 9-13 The Facade, is rated 4.9 out of 5 across 1,273 reviews on 1 platform, including 1,273 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards.
Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. Leaders hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
Awards
The Trusted Agent 2026 results for Leaders, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Google5/5
GoogleMakes moving very easy. selywn has been very helpful and quick at replying.
Agent replied · 30 September 2023
Jake Newman, we're happy to hear you had such a positive experience with our team!
5/5
GoogleAlways professional, very helpful, and always quick to respond. Would highly recommend working with Selwyn and James.
Agent replied
Hi Daniel Dobrev, Thank you for the great review of our Leaders Estate Agents Forest Hill team. It’s fantastic to hear that we could provide you with a great service that you were happy with. We hope we can be of service again in future. Kind regards Customer Relations Team
5/5
GoogleResponsive even on a weekend and late inquiries. Great and pleasant to work with, no hassle at all.
Agent replied
Hi Faith, we are very happy to have received your review and that we have been able to give you such a positive experience! Thank you from the Customer Service Team
5/5
GoogleMassive thank you to the team at Forest Hill. Special meantions to James and Selwyn they made my move so simple.
Agent replied
Hi Grace, we are pleased you have had such a positive experience with the Leaders team at Forest Hill and are so happy to hear that James and Selwyn were able to help make your move so simple. We will relay these comments onto them so they are aware of your thanks. We wish you all the best moving forward. Kind Regards, Leaders
5/5
GoogleVery professional and a pleasure to deal with! Made everything easy and stress free. Would recommend them to friends and family.
Agent replied
We appreciate your positive review about your recent experience with us!
5/5
GoogleVery good service and clear presentation of the flat from Selwyn Pacheco.
Agent replied · 30 September 2023
Dear, Matteo Fossi, we are very happy we could provide you with a positive customer experience. Kind regards Customer Relations Team
5/5
GoogleMakes moving very easy. selywn has been very helpful and quick at replying.
Agent replied
Jake Newman, we're happy to hear you had such a positive experience with our team!
5/5
GoogleIt has been a pleasure to deal with Selwyn from the first viewing through to completion. He's been incredibly professional and tentative, overlooking no details and responding to all manners of questions from both my partner and myself, typically within the hour, which is very refreshing to say the least.
4/5
GoogleI found a flat through Leaders and found them to be helpful, informative and less pushy than some other agents.
Agent replied
We appreciate your positive review about your recent experience with us!
5/5
GoogleExcellent service from Michael - he really went over and beyond to find me a dream flat! Thank you :-)
Agent replied
Hi Masackia, we are very happy we could provide you with a positive experience!
5/5
GoogleFriendly, helpful and professional. Great communication via email. It was pleasure dealing with Selwyn.
Agent replied
Hi James, thank you for your review and we are pleased to hear the service you received from Selwyn at our Forest Hill branch was helpful and professional. Thank you Customer Relations Team
5/5
GoogleGreat sales team at Leaders. I sold my house with them in a tough market and they were generally excellent - straight to deal with, reasonably priced and very professional. I dealt mainly with Tim and Riz but Jenny from lettings is also very helpful. I'd highly recommend.
5/5
GoogleSince we decided to re- let our property, we’ve been dealing with Selwyn Pacheco at Forest Hill and he’s been such a top member of staff. We had viewings within one day! He’s super easy to deal with, has excellent communication and is very professional. Would recommend him 100%.
5/5
GoogleVery good service provided by Selwin in renting out the property quickly and smoothly.
Agent replied
We appreciate your positive review about your recent experience with us!
5/5
GoogleHad a great experience with Leaders - Selwyn, especially, was fantastic and has been most helpful at every step.
Agent replied
Hi Nick, thank you so much for your positive comments about Leaders Forest Hill. We are pleased to read that Selwyn has been able to provide you with such a great level of service and offer so much support and assistance to you. We will ensure your comments are relayed onto Selwyn and the team. Kind Regards, Leaders
5/5
GoogleGreat sales team at Leaders. I sold my house with them in a tough market and they were generally excellent - straight to deal with, reasonably priced and very professional. I dealt mainly with Tim and Riz but Jenny from lettings is also very helpful. I'd highly recommend.
5/5
GoogleGreat , perfect service. Special very helpful Manager. Thank you for your help.
Agent replied
Hello Patrycja Sitarska Thank you for your review! We love to receive positive reviews after customers have had great experiences with us. Many thanks Customer Relations Team
5/5
GoogleVery good service and clear presentation of the flat from Selwyn Pacheco.
Agent replied
Dear, Matteo Fossi, we are very happy we could provide you with a positive customer experience. Kind regards Customer Relations Team
5/5
GooglePrompt and helpful service, especially for me that just arrived to the country! Special credit to Mr. Selwyn.
Agent replied
Hi Leobert, thank you so much for your high rating!
5/5
GoogleMy partner and I have been using Leaders and specifically working with Selwyn Pacheco and we couldn't be happier with the service! So quick and responsive to our questions and got everything sorted very promptly without the pressure you can feel with some letting agents! Highly recommend!
5/5
GoogleSelwyn totally deserves the 100’s of 5 star reviews he has received! He has been nothing short of efficient, diligent, accommodating and kind - such a breath of fresh air during a usually stressful period of time. We’re looking forward to renting from Selwyn and from Leaders.
5/5
GoogleLeaders Forest Hill are the best! Selwyn always finds me excellent Tenants for my home. Thank you!
Agent replied
Hi Linl, we're happy to hear you had such a positive experience with our team!
5/5
GoogleAttentive and friendly service, Selwyn carefully guided us throughout the process and made the experience very easy.
Agent replied
Hi Rob, we're delighted to read such a great review about Leaders Forest Hill! We can't wait to see you again, have a great day.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Leaders London
Has Leaders won any awards?
Yes. In The Trusted Agent 2026 awards: Leaders, London won Platinum.
Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. Leaders hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
