5/5
GoogleVery helpful and friendly
Agent replied · 30 September 2023
Saffa Amer, we are glad we could help!
Trusted Agent profile · London
Leaders London reviews
★★★★★
1,273 reviews across 1 platform
9-13 The Facade, Devonshire Road, London, SE23 3HA
Part of Leaders, see every office.
Leaders's office in London, at 9-13 The Facade, is rated 4.9 out of 5 across 1,273 reviews on 1 platform, including 1,273 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards.
Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. Leaders hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
Awards
The Trusted Agent 2026 results for Leaders, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Google5/5
GoogleSelwyn provided really great, receptive and quick service to help me find a flat within a couple of days. Would recommend Leaders and Selwyn to anyone.
Agent replied
Hi, Dunc! Thanks for the great review! All the best, Leaders Estate Agents Forest Hill
5/5
GoogleThe Amazing Mr Selwyn!! I can confidently say Mr Selwyn who was extremely professional from Start to finish. Great personal service, good communication, honest, friendly and always on hand to answer any questions you may have. I could not recommend him enough as he helped us get a place within two weeks. Yes two weeks!! Great Service. Thank You!!
5/5
GoogleSelwyn was great - excellent communication throughout the flat hunting process.
5/5
GoogleEveryone I dealt with was great: professional, polite, helpful and swift to respond. I would recommend Leaders and would definitely deal with them again in the future if the situation arose.
Agent replied
Hi Alexandra Many thanks for taking the time to leave a review, and for your kind words. We strive to satisfy our customers so we are really pleased that you would recommend us to others.
5/5
GoogleGood communication throughout our house sale and indeed helpful aftersale assistance also
Agent replied · 30 September 2023
Martin Pavey, we are so happy to read such a great review about Leaders Estate Agents Forest Hill!
5/5
GoogleI would highly recommend Leaders, we found our new flat with Selwyn who was so helpful and always on hand with any queries we had before, during and after the viewing and onto the confirmation. The whole process has been really smooth and enjoyable, which aren’t things I used to associate with finding and renting a new property!
5/5
GoogleJames was very attentive and easy to work with :)
5/5
GoogleSuperb service from Selwyn and James. Could not have been more helpful. Veey quick to respond and so helpful. Best agents we've ever had!!!
Agent replied
Hi Lee Mcfarland, Thank you for taking the time to review your recent experience you have had with our team at Leaders Estate Agents Forest Hill. We're so happy you had a positive experience with us. Don't hesitate to be in touch if you require anything further. Kind regards Leaders Estate Agents Forest Hill
5/5
GoogleSelwyn, and the Leaders branch in Forest Hill, have been outstanding through out the process of letting my property. The service has been personal, professional, timely and well organised. I thoroughly recommend the team to any landlords who want the piece of mind that their property is going to be well managed. Thank you for all your help!
5/5
GoogleExcellent customer service! Selwyn went over and beyond! Thank you So much!!!
5/5
GoogleAs a photographer for leaders in forest hill I always feel welcomed in branch and the agents are very responsive and helpful!
Agent replied
Hi Sam Rielly, Thank you for taking the time to review your recent experience with our Leaders Estate Agents Forest Hill branch. It's pleasing that we could provide you with a positive experience. Don't hesitate to be in touch if you require anything further. Kind regards Customer Relations Team
5/5
GoogleLeaders have been fantastic throughout the whole process of letting out one of their properties to me. From the start Billy and Selwyn found me the perfect place and were very efficient in making the process as simple as possible for me. Any issues that I have had Ieva has dealt with quickly and has been a pleasure to deal with.
5/5
GoogleVery helpful staff, especially Selwyn. Can't recommend them enough.
5/5
GoogleSelwyn has been absolutely great and prompt with communication.
4/5
GoogleFriendly and responsive staff. Thanks Selwyn for your help and assistance!
5/5
GoogleWow what what a duo! Selwyn and Lydia dealt with re-renting the flat so efficiently! Very impressive as they done it in a day turn around...Excellent service!
Agent replied
Hi Lauren, thank you for your kind words and this wonderful review about Selwyn and Lydia within the Forest Hill office. We're so pleased to read of the exemplary level of service that they have been able to provide you with and also that they had been able to re-let your flat so quickly! We will relay your comments onto Selwyn and Lydia who we know will be delighted to receive such amazing feedback. Kind Regards, Leaders
5/5
GoogleLeaders are always timely and helpful in their responses to my queries. Lydia especially is always friendly and helpful and always gets answers to me quickly. Thanks!
Agent replied
We appreciate your positive review about your recent experience with us! We are pleased that you have enjoyed your experience so far with our Forest Hill team.
5/5
GoogleMy partner and I are very impressed with Lydia H from Leaders, she manages our property very well, is efficient in her work and is very professional.
Agent replied
Hi Claire, thank you so much for your high rating!
5/5
GoogleThe agency is amazing! Selwyn Pacheco is so helpful and patient ！
5/5
GoogleAlways quick to answer and very informative.
Agent replied · 30 September 2023
We appreciate your positive review about your recent experience with us!
4/5
GoogleSelwyn was super helpful through the application process!
5/5
GoogleSuch a professional agency. Communicative, punctual and genuinely not pushy (at least Selwyn, who showed us round wasn't).
Agent replied
Madeleine Macmahon, your wonderful feedback and rating mean a lot to us.
5/5
GoogleAmie has managed our property in Kinver Road for a number of years and l cannot praise her enough for both her professionalism and friendliness. David
Agent replied
Hi Artblack 45, thank you so much for your positive comments about Leaders Forest Hill!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Leaders London
Has Leaders won any awards?
Yes. In The Trusted Agent 2026 awards: Leaders, London won Platinum.
Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. Leaders hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
