5/5
GoogleSelwyn and Michael were fantastic very professional and very helpful
Trusted Agent profile · London
Leaders London reviews
★★★★★
1,273 reviews across 1 platform
9-13 The Facade, Devonshire Road, London, SE23 3HA
Part of Leaders, see every office.
Leaders's office in London, at 9-13 The Facade, is rated 4.9 out of 5 across 1,273 reviews on 1 platform, including 1,273 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards.
Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. Leaders hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
Awards
The Trusted Agent 2026 results for Leaders, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Google5/5
GoogleJames at Leaders Forest Hill great. He was honest, responsive and made the whole process feel seamless. Highly recommended!
Agent replied
Dear Felicia A, Thank you for taking the time to review your recent experience you have had with our team at Leaders Estate Agents Forest Hill. We're so happy you had a positive experience with us. Don't hesitate to be in touch if you require anything further. Kind regards Customer Care Team
5/5
GoogleInstant rapport with Selwyn and mega fast progression, both incredibly rare when finding a home, really recommend getting in touch if you're looking too!
Agent replied · 30 September 2023
Hi Tobias, thank you for your kind words and this wonderful review about your experience with Selwyn and our team in Forest Hill. We're so pleased that Selwyn had been able to throughout your property search and really appreciate you taking the time to let us and other customers know about your great experience. Kind Regards, Leaders
5/5
GoogleSelwyn was fantastic. Very on-the-ball and helpful.
5/5
GoogleNikki at Leaders was really helpful and friendly from start to finish. She was always available for queries and got back to us really quickly.
Agent replied
Hi Emma, we're pleased to hear you had such a positive experience with the Leaders team at Forest Hill. Our staff always aim to provide our customers with the highest level of service possible and we're happy that Nikki has been able to offer so much help and assistance to you. We will pass these comments onto her. Kind Regards, Leaders
5/5
GoogleLeaders - and specifically Selwyn - were an absolute pleasure to work with, made the flat search and paperwork a breeze to complete. Highly recommend.
Agent replied
Hi Rob, thank you so much for your high rating!
5/5
GoogleSelwyn was brilliant and made our move super easy
5/5
GoogleVery positive experience with Selwyn! Quick, helpful and very clear through the whole renting process! Thank you :)
Agent replied
Dear Ilaria Forni, Thank you for the great review of our Leaders Estate Agents Forest Hill team. It’s fantastic to hear that we could provide you with a great service that you were happy with. We hope we can be of service again in future. Kind regards Customer Care Team
5/5
GoogleInstant rapport with Selwyn and mega fast progression, both incredibly rare when finding a home, really recommend getting in touch if you're looking too!
Agent replied
Hi Tobias, thank you for your kind words and this wonderful review about your experience with Selwyn and our team in Forest Hill. We're so pleased that Selwyn had been able to throughout your property search and really appreciate you taking the time to let us and other customers know about your great experience. Kind Regards, Leaders
4/5
GoogleWorking with Leaders Forest Hill, and Selwyn in particular, has been an all around positive experience. A friendly yet professional group, they make time to be available and get the job done quickly and efficiently. I have worked with them twice now and I wouldn't hesitate to recommend them or work with them again.
5/5
GoogleOutstanding customer service from one of your agents ,James Henman, he was very friendly and eager to help. 5 STAR service !!
Agent replied
Hi George, we are really happy that we could provide you with such an amazing experience and are thrilled to hear that James was so supportive and was able to provide you with such an exemplary level of service. Kind Regards, Leaders
5/5
GoogleSelwyn was very helpful and friendly!
5/5
Google++ service. Thanks James and Selwyn!
4/5
GoogleSelwyn was competent and professional throughout our dealings
5/5
GoogleMy experience with the agency has been really really positive. The agent who followed me, Selwyn, has been really kind and patient during all the referencing and renting process, clarifying all my queries and helping me with all the information. I’ve been able to move in a short period of time and everything went really well.
5/5
GoogleVery helpful property management from Lydia, sorts any problems that arise calmly and efficiently. Accounts are clear and accurate. A good service all rounday.
Agent replied
We appreciate your positive review about your recent experience with us!
5/5
GoogleExcellent service and highly recommend! By far one of the best estate agents I have ever worked with. I will be recommending Leaders to my friends!
Agent replied
Hi Suzi - we're so pleased you have been happy with our service and would recommend us as we strive to please our customers. We'll pass your feedback on to the team as we know they'll be very pleased.
5/5
GoogleHelpful and very pleasant to deal with!
Agent replied · 30 September 2023
Hi J Medina! We're so happy we were able to help you out!
5/5
GoogleSo pleased with how smoothly this whole process has been. Great service, polite and professional. Love my new home. Thanks especially to Selwyn.
Agent replied
Hi Natasha, thank you for your wonderful review! We are really glad you had such a great experience with us.
5/5
GoogleGreat service! Thank you Selwyn Pacheco :-)
5/5
GoogleSelwyn was tremendous!! Always available to help!!
5/5
GoogleGreat agent so reactive and helpful thanks again Selwyn Pacheco for that 👍 …
Agent replied · 30 September 2023
Hello Colas Lauriol, thank you; we appreciate your feedback! We hope to see you soon!
5/5
GoogleGreat experience letting with Selwyn, couldn't have been more helpful and made the process easy and straightforward
Agent replied
Hi Charlotte Garfield, Thank you for taking the time to review your recent experience with our Leaders Estate Agents Forest Hill branch. It's pleasing that we could provide you with a positive experience. Don't hesitate to be in touch if you require anything further. Kind regards Customer Relations Team
5/5
GoogleExcellent service! Selwyn responded to our interest in a flat very promptly and has been fantastic all the way through - he was very supportive and available and answered all of our questions quickly every time. We would be happy to use Leaders and work with Selwyn again 😊 …
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Leaders London
Has Leaders won any awards?
Yes. Leaders won Platinum in The Trusted Agent 2026 awards.
Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. Leaders hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
