Trusted Agent profile · London
★★★★★
1,273 reviews across 1 platform
9-13 The Facade, Devonshire Road, London, SE23 3HA
Part of Leaders, see every office.
Leaders's office in London, at 9-13 The Facade, is rated 4.9 out of 5 across 1,273 reviews on 1 platform, including 1,273 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for Leaders, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleExcellent experience of letting with Leaders. Selwyn in particular has been brilliant, he is super attentive and responsive, which I really appreciate! He is also very friendly and helpful and has made this experience easy. Thanks so much!
5/5
GoogleWe were absolutely blown away at the level of superior service by Selwyn on our recent move. He was helpful, knowledgeable and informative... but most importantly friendly and incredibly honest. Could not have asked for better service.
5/5
GoogleSelwyn help me a lot to find the property I needed!without him I couldn’t even fill the application online!thank you very much for the perfect corporation and most of all for your patience and your kindness !
5/5
GoogleGreatest letting agent in the world-Selwyn Pacheco.
Hi there, thank you for your kind review; we will be sure to pass along your comments to the team here at Leaders Forest Hill!
5/5
GoogleGreat company, quick and efficient from start to finish.
Hi Ashley, many thanks for taking the time to leave a review of our Forest hill branch. We are so pleased you have found the experience to be a great one. We'll be sure to pass on your kind comment.
5/5
GoogleSelwyn and Lillie
Hello Zz Zhong Thank you for your review! We love to receive positive reviews after customers have had great experiences with us. Many thanks Selwyn Pacheco
5/5
GoogleI'd like to say a huge thank you to all the team, especially to Selwyn and James! Very professional and fantastic! They helped me and my friend to find the perfect flat for us! Very satisfied...Recommended!!!
5/5
GoogleGreat service. Selwyn has answered all our questions and kept us updated through the process. The fastest, least stressful housemove we've ever had. Leader's Forest Hill's property management has also been very helpful since. Would recommend
5/5
GoogleThe team at Leaders Forest Hill are incredibly helpful, professional and very efficient. Jenny makes sure that your needs are fulfilled, assists with clearing up any queries and would happily recommend to anyone looking to rent!
5/5
GoogleWe're going to rent a flat via Leaders and so far they've been nothing but amazing. Very helpful and attentive service by Selwyn Pacheco particularly is very much appreciated. I'd definitely recommend this Estate agency.
5/5
GoogleI would highly recommend! Had a bad experience with my last landlord so I was a little hesitant. Genuinely great guys. Selwyn and James have been great. Selwyn’s communication made everything so much easier. 😊 …
5/5
GoogleExcellent help throughout our move!
Hi there, thank you for your kind words and this wonderful review!
5/5
GoogleWorking with Leaders Forest Hill and especially with Selwyn, was an absolute pleasure! Whole process was really well communicated and he provided me with all the required information in a timely manner. Thank you!
5/5
GoogleVery nice and professional.
Hi Naama, thank you for taking the time to let us know how we did. We hope you have a great day! Kind Regards, Leaders
5/5
GoogleFantastic Tenant Find Service by Selwyn at Leaders Forest Hill! Worked with him for the last 4years and he always handles the change over of Tenants really well! Credit to the Branch :-)
5/5
GoogleAs a landlord I find the lettings team, specially Selwyn, very helpful and efficient. They always go out of their way to assist with any queries and provide a great service. Highly recommended.
5/5
GoogleI moved into a flat recently, my property manager was Selwyn, I was more than satisfied and pleased with the service provided, and would recommend his services to anyone else looking to rent!
5/5
GoogleVery professional service overall. Our agent assisted us very helpfully and closelythroughout the entire moving process, which can sometimes throw up a few surprises! This was welcome as it did a lot to calm our nerves
3/5
GoogleLeaders left with disappointment after such a great service I was let down by lack of communication and lost out on another property I could of rented before this one fell through
5/5
GoogleOMG!!! I’am soooo happy with the service at leaders. it’s was a very fast and excellent search specially with the help of Selwyn!! From the Forest Hill branch🙌🏽 👏🏽👏🏽.THANK YOU!! …
5/5
GoogleExceptional customer service from Selwyn. A really straightforward process, contactable after hours and answered all my questions! Would recommend him and the agency to anyone looking to rent ! 😁 …
5/5
GoogleMy partner and I have been really impressed by Leaders. Our agent Selwyn has made the renting process really clear and has been a great communicator all the way through!
5/5
GoogleLovely customer service from a young chap that works at Leaders named James. Very thorough description of the surrounding area and flat itself. Defo would recommend using their services.
5/5
GoogleA-class service from Selwyn! Really took the time to understand my requirements. Has an excellent knowledge of the area and making my search easy. Thank you very much.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Leaders, London won Platinum.
