Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleJenny rescued me! My flat had been on the market with other agents for quite some time when Jenny contacted me with a new plan of action. She turned it around in 24 hours with a fresh advert and professional photos. Since then Selwyn at Leaders has been incredibly helpful in finding new tenants for my flat, even going above and beyond to help me complete a couple of minor repairs even though it was outside of our agreement. He’s kept me up to date every step of the way which makes a refreshing change from having to chase. Couldn’t recommend highly enough! Landlords, Leaders will put your mind at ease! Thank you, Amy
Amy · 26 December 2019
★★★★★ 5/5
GoogleSelwyn gave us great service when we were seeking a rental property a few years ago. He really listened to our needs and ensured that our move went as smoothly as it could. We are still in the flat now and have been more than happy with Leaders as a whole.
Mono · 16 April 2018
Agent replied
Hi Caragh, thank you so much for your positive comments about Leaders Forest Hill. Please let us know if there is anything else we can do for you; we are more than happy to help!
★★★★★ 5/5
GoogleAll the staff at Leaders are very professional and friendly. Selwin was the letting agent I dealt with he was friendly, prompt and efficient and made the whole process smooth and easy. Great service!
Joey · 26 December 2018
★★★★★ 5/5
GoogleWe used Leaders to find our new property and straight away from the first phone call we felt we were in good hands! Selwyn, in particular, has been fantastic in keeping us up to date and ensuring we got our move sorted.
Matt · 28 July 2021
Agent replied
Hi Matt Hayden, we are very happy to have provided you with such a positive experience!
★★★★★ 5/5
GoogleExcellent experience with Leaders for letting and moving out of the property a few years later, everything went smoothly and professionally. Selwyn provided outstanding service and was always very friendly, helpful and responsive. Thanks for making moving so much easier.PositiveResponsiveness, Quality, Professionalism
Anja · 20 June 2021
Agent replied · 19 June 2024
Dear Anja V,
Thank you for the great review of our Leaders Estate Agents Forest Hill team. It’s fantastic to hear that we could provide you with a great service that you were happy with.
We hope we can be of service again in future.
Kind regards
Customer Care Team
★★★★★ 5/5
GoogleSo far could not have had better service. Selwyn has been so helpful with any questions we had and has made the process very easy. Friendly, personable & professional service too :)
Emily · 1 October 2019
★★★★★ 5/5
GoogleI have lived in London pretty much all my life & out of all the agencies I’ve dealt with Leaders have been far & above the most professional, resourceful & personable I’ve ever used.
From my first call to book a viewing they have been on the ball with prompt concise answers via email & incredibly helpful over the phone.
I’ve experienced a lot of issues I. The past with agents but I can not recommend these people enough.
A personal shout goes out to Selwyn Pacheco who was able to not only deal with me with my schedule but my co-tenant who was in another Country while the process was being completed.
If his boss is reading this I hope his next appraisal goes well as we have no complaints at all.
Guy · 1 October 2019
★★★★★ 5/5
GooglePositive experience! I want to say a big “thank you” to Selwyn Pacheco! He is very kind and took care for everything to be ready in time. I also want to mention that he is responsive and had answers for all my questions. Great quality services!
Luminita · 29 May 2020
Agent replied
Hi Luminita Preda,
Thank you for the great review of our Leaders Estate Agents Forest Hill team. It’s fantastic to hear that we could provide you with a great service that you were happy with.
We hope we can be of service again in future.
Kind regards
Leaders Estate Agents Forest Hill
★★★★★ 5/5
GoogleThey have provided an excellent service and a massive thank you for Selwyn who had responded to our inquires very quickly and for guiding us throughout the process . Me and my friends are very happy with the convenience of getting our new rented home .
Gerrica · 29 May 2020
Agent replied
Hello Gerrica, thank you for your review about Selwyn and our Forest Hill branch! We love to receive positive reviews after customers have had great experiences. From the Customer Service Team
★★★★★ 5/5
GoogleBy far the best estate agents we have used whilst trying to find a house to rent this past month. Both Selwyn and James were really helpful throughout the whole process!
Talia · 26 December 2019
★★★★★ 5/5
GoogleThumbs up to Selwyn and Mohammed for assisting all through and rendering an excellent service!
Michael · 20 February 2024
Agent replied · 19 June 2024
Hi Michael Adeneye, we are very happy to have provided you with such a positive experience!
★★★★★ 4/5
GoogleSelwyn facilitated our viewing, was very flexible as to timings, helpful and well-informed about the property, very pleasant to deal with. Only negative was that the fees as outlined were quite high, and unclear as to why they should be covered by the potential tenants rather than the landlord.
Neil · 26 December 2018
Agent replied
Hi Neil, thank you for your kind review; we are happy to pass along your comments to the team at Leaders Forest Hill! Please don't hesitate to reach out to us if there's anything more we can do.
★★★★★ 5/5
GoogleLeaders have been very helpful over the last year and a half that I've been dealing with. Lydia, at the Forest Hill branch, has time and again dealt with our household requests and queries efficiently and professionally and been a real asset to the company. Great agent, great agency!
LATIMO · 26 December 2018
Agent replied
Hi Latimo, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Leaders Forest Hill.
★★★★★ 5/5
GoogleSelwyn's response has been very swift and considerate. Much appreciated as it helps a lot in organising my property search.
Tomoko · 21 October 2023
Agent replied · 28 October 2023
Tomoko Furukawa, we are glad we could help!
★★★★★ 5/5
GoogleSelwyn and Christine have been very helpful in helping me find a flat. They are very knowledgeable of the area and are very friendly! They’ll sort you out.
Court · 4 March 2023
Agent replied · 30 September 2023
We appreciate your positive review about your recent experience with us!
★★★★★ 5/5
GoogleSelwyn was extremely helpful, kind and approachable throughout the letting process. As a first time renter, I felt reassured by his honest and simple approach. A great representative. Thanks Selwyn!
Tamanna · 26 December 2019
★★★★★ 5/5
GoogleEasy process, got the first flat we wanted. Selwyn, James and Mohammed all helpful
Ben · 20 February 2024
Agent replied · 19 June 2024
We appreciate your positive review about your recent experience with us!
★★★★★ 5/5
GoogleFirst time dealing with the agency as a tenant and so far it has been great. Selwyn Pacheco, one of the senior negotiator, has been an absolute star! He is very professional, responsive and helpful. Highly recommend speaking to him if you need assistance.
Grace · 28 July 2020
Agent replied
Hi Grace Inyang,
Thank you for the great review of our Leaders Estate Agents Forest Hill team. It’s fantastic to hear that we could provide you with a great service that you were happy with.
We hope we can be of service again in future.
Kind regards
Leaders Estate Agents Forest Hill
★★★★★ 5/5
GoogleAfter dealing with countless agents, Selwyn really left a lasting impression with his honesty, friendliness, and responsiveness. The entire process has been pleasant and smooth so far!
Jc · 4 March 2023
Agent replied · 30 September 2023
Jc H, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Leaders Estate Agents Forest Hill.
★★★★★ 5/5
GoogleAmazing service provided by Selwyn, very accommodating and helpful. Really appreciate her efficiency and kindness .
Tania · 22 December 2023
Agent replied · 19 June 2024
Tania Zalazar, we are so happy to read such a great review about Leaders Estate Agents Forest Hill!
★★★★★ 5/5
GoogleThe best part is Selwyn Pacheco reply very spontaneously and according to me it is the most important thing.
Ansha · 7 October 2023
Agent replied · 28 October 2023
Hi Ansha Goyal, we are very happy to have provided you with such a positive experience!
★★★★★ 5/5
GoogleSelwyn was fantastic. Promptly answered all emails and maintained a constant dialogue throughout the process. I would thoroughly recommend him to anyone letting in the South East London area.
Liam · 26 December 2019
★★★★★ 5/5
GoogleSelwyn Pacheco & James Henman were very efficient - a breath of fresh air as Estate Agent! Thank you guys for finding me great Tenants, really appreciate it :-)
Louis · 26 December 2019
★★★★★ 5/5
GoogleJames and David have been absolute heroes. They have helped my mother with her phone/IT issues and her panic is now over. My mother's English and communication is not the best, so top marks to them both for their patience and professionalism.
Katerina · 26 October 2020
Agent replied
Hello Katerina Miller
Thank you for your review! We love to receive positive reviews after customers have had great experiences with us.
Many thanks
Customer Relations Team
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