5/5
GoogleSelwyn has been really friendly and helpful throughout the process. He's always quick to respond to questions and ensured we've always been kept up to date.
Trusted Agent profile · London
Leaders London reviews
★★★★★
1,273 reviews across 1 platform
9-13 The Facade, Devonshire Road, London, SE23 3HA
Part of Leaders, see every office.
Leaders's office in London, at 9-13 The Facade, is rated 4.9 out of 5 across 1,273 reviews on 1 platform, including 1,273 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards.
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Awards
The Trusted Agent 2026 results for Leaders, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Leaders London won awards at EA Masters in one year, most recently 2022.
EA Masters winner in one year: 2022.
EA Masters by year, 2022
2022 1 Gold EA Masters 2022 winners
- GoldEA Masters 2022: Best Estate Agent Guide 2023 Gold Award, Forest Hill branch
Source: EA Masters winners lists, as published, linked by year.
Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Google5/5
GoogleGreat experience and smooth process with Leaders. Selwyn was a great help and made the process as least stressful as possible , kept me updated throughout.
5/5
GoogleLeaders Forest Hill is amazing ,Jenny Holland heads this office up and I've found her and her team to be brilliant at every interaction. Highly recommended.
5/5
GoogleExcellent service from Leaders. The whole experience was efficient and timely. They understood our requirements as a landlord from the very beginning. They communicate well, respond to emails and created very good advertisement to promote our very unusual property. Thank you all very much to Jenny the Manager, Selwyn, Michael and Caitlin for the very good service you have provided so far ! and we look forward to working with you during the management of our property.
5/5
GoogleSelwyn responded really quickly to my emails and kept me updated! Great to work with.
Agent replied · 28 October 2023
Pollie Sortain, reviews like this give us motivation and help us ensure we provide high-quality care.
5/5
GoogleMohammed and Selwyn are very helpful and very professional, I appreciate and thanks full for all they do for me . Thanks again
Agent replied · 30 September 2023
Qamar Abbas, we are glad we could help! Thanks again for taking the time to leave us this information about your recent visit. Take care!
5/5
GoogleLeaders Forest Hill is amazing ,Jenny Holland heads this office up and I've found her and her team to be brilliant at every interaction. Highly recommended.
5/5
GoogleSelwyn and Jenny have always provided a fantastic service. All issues and queries dealt with quickly. Won’t be leaving Leaders 😁 …
Agent replied · 30 September 2023
Sally Knott, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Leaders Estate Agents Forest Hill.
5/5
GoogleThank you very much Selwyn and Mohammed for helping me find exactly what I needed faster than I could ever imagine. Thanks a lot guys. Great service!
Agent replied · 30 September 2023
Yolsé, we are so happy to read such a great review about Leaders Estate Agents Forest Hill!
5/5
GoogleSelwyn has been really friendly and helpful throughout the process. He's always quick to respond to questions and ensured we've always been kept up to date.
5/5
GoogleSelwyn and James were outstanding when finding our new flat.They kept us informed at all stages and made sure everything went smoothly. 1st class service!
5/5
GoogleWe were so happy to have worked with Selwyn at Leaders! We so excited to move into out new home. Thank you so much Selwyn
5/5
GoogleSelwyn has been friendly and helpful - always quick to respond, willing to arrange viewings at short notice and answer any questions! He's been great!
5/5
GoogleSelwyn from Leaders Forest Hill was very professional , always helpful and friendly. Highly recommended to anyone looking to rent a property in the area!
5/5
GoogleSelwyn is really helpful and really quick to answer questions and to help. He always goes above and beyond which is really rare. Highly recommended
5/5
GoogleDean was fantastic. He was very attentive and responsive. We really appreciate all the help he gave us to find and secure the perfect property. Many thanks
5/5
GoogleLeaders Forrest hill provided me with a great service when finding out the essentials in renting property. James in particular was a great helping hand with any questions I needed answering as well as making sure we were up to date on everything.
Agent replied
Hi Elliot, thank you so much for your positive comments about Leaders Forest Hill! Here at Leaders our staff always aim to provide the highest level of service to our customers and it's great to read that James has been able to do this and deliver such a positive experience. We will ensure that your comments are passed onto James who I know will be delighted to receive such great feedback. Kind Regards, Leaders
5/5
GoogleBeen in the flat almost six months now, and had nothing but good things to say about the guys. Specifically Selwyn who has always been on call to help my silly questions. Thanks guys.
Agent replied
Hello Anthony Corby Thank you for your review! We love to receive positive reviews after customers have had great experiences with us. Many thanks Customer Relations Team
5/5
GoogleSelwyn Pacheco was great, professional and very helpful during the whole process. I like how leaders do things. Properly, up to date and modern.
5/5
GoogleSelwyn is an extremely professional and accommodative estate agent. He helped with all requests and he is always ready to run an extra mile.
5/5
GoogleSelwyn was very helpful and friendly. He helped us get our offer accepted incredibly quickly, and the whole process was very smooth. Would recommend!
5/5
GoogleSelwyn was really great at helping us find a property to rent. Signing the contracts etc was really quick and easy. Great service 😄
5/5
GoogleVery efficient service and very helpful in terms of getting everything sorted. Selwyn was friendly and informative for my viewings and dealing with afterwards.
5/5
GoogleSelwyn and Caitlin are the absolute anti-thesis to all the terrible letting agent reviews one reads. Thank you Selwyn for your time and professionalism.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Leaders London
Has Leaders won any awards?
Yes. Leaders won Platinum in The Trusted Agent 2026 awards. It also won Gold for Best Estate Agent Guide 2023 Gold Award, Forest Hill branch at EA Masters 2022.
