Trusted Agent profile · London
★★★★★
1,273 reviews across 1 platform
9-13 The Facade, Devonshire Road, London, SE23 3HA
Part of Leaders, see every office.
Leaders's office in London, at 9-13 The Facade, is rated 4.9 out of 5 across 1,273 reviews on 1 platform, including 1,273 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards.
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The Trusted Agent 2026 results for Leaders, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleWe were well looked after by this agency. Our agent was Selwyn and he was great. He took care of everything that we needed from the viewing to signing the contract and moving in. Great service and I would recommend to friends.
Hi Sari, we are so glad we could help! Thanks for taking the time to leave us a review. Have a great day.
5/5
GoogleSelwyn was a great help, answered all my questions, helped the application process go smoothly and was positive and responsive throughout. Heartily recommended.
5/5
GoogleI would just like to say how lovely and professional Caitlin from your Forest Hill office was. I've viewed a number of apartments recently with many agencies and found Caitlin to be knowledgable and affable. She was able to answer my questions (How long is the lease etc) without hesitation and also gave me historical information regarding the building, it's architectural style, etc. It's refreshing to meet an agent who has done this much research!
5/5
GoogleSelwyn's been really quick to respond and helpful with my search for a new place.
Hi Rohit Bose, we are very happy to have provided you with such a positive experience!
5/5
GoogleVery fast response and good communication ! Ps. Mohammed Miah 🔝 agent ! …
We appreciate your positive review about your recent experience with us!
5/5
GoogleLeaders have been great & Selwyn in particular has been absolutely brilliant - super quick at answering any questions, and just generally a pleasure to deal with. Thank you for making a usually painful process so smooth!
Hi Jessica Greshoff, Thank you for taking the time to review your recent experience you have had with our team at Leaders Estate Agents Forest Hill. We're so happy you had a positive experience with us. Don't hesitate to be in touch if you require anything further. Kind regards Customer Relations Team
5/5
GoogleABSOLUTELY AMAZING EXPERIENCE! Especially dealing with Selwyn has been great, quick, smooth and most importantly very professional! Thank you very much for everything!
5/5
GoogleVery smooth, efficient service thanks to Selwyn! He went the the extra mile and made the process a positive one - much appreciated!
5/5
GoogleSelwyn, Jenny and the team have been a pleasure to work with, they're professional, friendly, effective and provide excellent value for money.
5/5
GoogleSelwyn from Leaders Forest Hill was great! Communication was excellent, always contactable and made sure the process was as simple as possible :-)
5/5
GoogleOUTSTANDING! BEST AGENTS I HAVE DEALT WITH! Leaders Forest Hill have let two of my properties in the area for me for a few years now and I can honestly say they have been brilliant. From the marketing to the block viewings to choosing the best fit of tenant, to the paperwork - which is done online. All makes my life sooo much easier! My tenants are lovely too! Thanks to all the team!
5/5
GoogleCouldn’t of asked for a better agent than Selwyn. A credit to the fine people at Leaders, Forest Hill.
Milo Bromley, your satisfaction is our top priority.
5/5
GoogleSelwyn and Mo were both incredibly helpful and have made our moving process a hell of a lot easier!
Jake Rolfe, your wonderful feedback and rating mean a lot to us. Selwyn and Mohammed
5/5
GoogleGreat experience, especially Selwyn!! He was very helpful and very professional. I can’t wait to move to our new house 🏡 Thanks …
5/5
GoogleExcellent service all round from Selwyn. Very helpful throughout the whole process. He was quick and responsive with all queries, and made everything easy.
Bradley Driver, it's experiences like yours that really keep us motivated!
5/5
GoogleVery professional and friendly team that made moving very easy and stress free. James Henman handled every aspect with great care of and was always available to answer any questions. Would highly recommend them.
Dear Aaron Obee, Thank you for taking the time to review your recent experience you have had with our team at Leaders Estate Agents Forest Hill. We're so happy you had a positive experience with us. Don't hesitate to be in touch if you require anything further. Kind regards Customer Relations Team
5/5
GoogleLeaders in Forest Hill, and particularly Selwyn, have been fantastic to deal with. Couldn’t have been more helpful and accommodating. Thank you!
5/5
GoogleThanks so much Selvyn for making this process smooth and easy than I thought and guiding me through out the all thing.
5/5
GoogleSelwyn and James were excellent in finding me some new Tenants! Process was so smooth and would highly recommend to any Landlord!
5/5
GoogleI'm very pleased with Leaders, especially Selwyn who has gone above and beyond helping me finding the right flat. Would highly recommend!
5/5
GoogleAmazing service from the team at Forest Hill especially from the Branch Manager David Lewis who gave me some great advice on my BTL portfolio. By far the best service i have had in 30 + years in this business.
Hi Debbie, thanks for your praise and kind comments about our team. We are delighted that we have been able to provide you with such a positive experience! Thanks again, have a great day.
5/5
GoogleWe had a swift move to our new flat. Thanks to Leaders especially to James who was very helpful and very responsive. Overall, we received good costumer service from this agency.
Hi Nicole Cayanan, Thank you for taking the time to review your recent experience you have had with our team at Leaders Estate Agents Forest Hill. We're so happy you had a positive experience with us. Don't hesitate to be in touch if you require anything further. Kind regards Customer Relations Team
5/5
GoogleHad a wonderful conversation with Christine. She was helpful, knowledgeable and answered my never ending questions gracefully. Really pleasant experience overall.
Jardine Walters, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Leaders Estate Agents Forest Hill.
5/5
GoogleI have known Selwyn since 3 years now and he has always been wonderful to deal with - efficient, punctual and thorough and someone you can rely on to get things done.PositiveProfessionalism
Hi Mina Panic, Thank you for taking the time to review your recent experience with our Leaders Estate Agents Forest Hill branch. It's pleasing that we could provide you with a positive experience. Don't hesitate to be in touch if you require anything further. Kind regards Customer Relations Team
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Yes. Leaders won Platinum in The Trusted Agent 2026 awards.
