Trusted Agent profile · London
★★★★★
1,273 reviews across 1 platform
9-13 The Facade, Devonshire Road, London, SE23 3HA
Part of Leaders, see every office.
Leaders's office in London, at 9-13 The Facade, is rated 4.9 out of 5 across 1,273 reviews on 1 platform, including 1,273 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards.
Tell us what you need and we'll put you in touch. Leaders hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
The Trusted Agent 2026 results for Leaders, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleHas been great experience with Leaders, furthermore Selwyn has always been there for us when we needed something. He has always give his 100% to us, making us feel happy and confident and secure with all the process. We cannot thank you enough everything you have done for us. We wish you all the best and success on your professional career Kind regards Abigail and Blanca
5/5
GoogleSelwyn was always available to help and made sure we were happy at every step of the process
5/5
GoogleVery straightforward process from viewing to handing over of keys. Excellent response in communications by James, he makes sure on of his colleagues can take over follow-ups whenever he's off.
Hello Edmark Maestrecampo Thank you for your review! We love to receive positive reviews after customers have had great experiences with us. Many thanks Customer Relations Team
5/5
GoogleSelwyn helped me find the perfect home for me and my family. The application process was stress free, he kept me up to date throughout. Would recommend!
Hi Tim Clark, Thank you for taking the time to review your recent experience you have had with our team at Leaders Estate Agents Forest Hill. We're so happy you had a positive experience with us. Don't hesitate to be in touch if you require anything further. Kind regards Customer Relations Team
5/5
GoogleWe had a swift move to our new flat. Thanks to Leaders especially to James who was very helpful and very responsive. Overall, we received good costumer service from this agency.
Hi Nicole Cayanan, Thank you for taking the time to review your recent experience you have had with our team at Leaders Estate Agents Forest Hill. We're so happy you had a positive experience with us. Don't hesitate to be in touch if you require anything further. Kind regards Customer Relations Team
5/5
GoogleWe were particularly impressed with the personal help that we received and how Selwyn, the agent who worked with us was prepared to go the extra mile when things got tough and we were up against a deadline.
Thanks for the great review Jono, we strive to offer the best service we can to our customers and we are glad that we have managed to impress you.
5/5
GoogleSelwyn provided a good service and was friendly
Nicholas, we are glad we could help!
5/5
GoogleLeaders have given us an absolutely brilliant letting experience. From start to finish it has made something that can be quite stressful, quick, easy, and enjoyable. Our letting agent, Selwyn P, expertly presented the property, so well in fact that we took it within the hour. Makes all the difference having someone to email with any silly questions you might have. Stellar service all round!
5/5
GoogleI had very good experience with Tim and Selwyn! They were really helpful and professional! Strongly recommend! 😊😊 …
Karolina Zaciek, we're glad you had such a wonderful experience with us!
5/5
GoogleVery pleasant experience all round. Selwyn in particular was very helpful and guided us through every step. Highly recommended.
Hi Francois Casabianca, we are very happy to have provided you with such a positive experience!
5/5
GoogleHad a really good experience with Leaders and Selwyn in particular! He was really helpful and worked hard for us. Couldn’t have asked for anything more.
Reuben Mitchell, thank you for your kind words and this wonderful review!
5/5
GoogleFrom start to finish really great help. Thank you to James for all his hard work. Recommend.
4/5
GoogleI have been very happy to work with Leaders team through a tricky period in my property management when they were always reassuring and able to offer to help. They provide a very good service.
Hi Anna, thank you for your kind comments, reviews like this give us motivation and help us ensure we continue to provide high-quality service!
5/5
GoogleHad a very positive and happy experience Letting a property from Leaders Forest Hill Selwyn Pacheco's services were both efficient and friendly from viewing the property to handing over the keys would recommend without hesitation.
Colm Cahill, it's experiences like yours that really keep us motivated so thank you for sharing your positive experience! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help.
5/5
GoogleVery good experience with the agency. Selwyn Pacheco was our agent, very helpful and patient with all our questions.
5/5
GoogleSelwyn was amazing! The best lettings agent in Forest Hill! Would definitely recommend! Professional and Personal and always on call!
5/5
GoogleSelwyn, Mo and Christine have been great. Very responsive and supportive throughout the process.
Daniel Masters, we are very happy we could provide you with a positive experience!
5/5
GoogleSwift to respond and really helpful. Selwyn in particular went above and beyond.
Evie Ioannidi, we are so happy to read such a great review about Selwyn, Leaders Estate Agents Forest Hill!
3/5
GoogleVery difficult to contact. They rarely return tenant deposits. Better second time around! But that was the landlord.
Dear Mike We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance. Kind regards, Customer Care Team
5/5
GoogleSelwyn and Mohammed have been so kind, helpful and responsive with the whole moving process :) thank you
Aoife Magennis, we're so glad that we were able to go above and beyond your expectations!
5/5
GoogleSelwyn and Mohammed found me very good Tenants for my Property. 5 Star Service throughout! 😁 …
Eric Maldi, thank you for your kind words and this wonderful review!
5/5
GoogleVery pleased with forest hill Leaders. Selwyn has been incredibly efficient and nice since first meeting.
5/5
GoogleSelwyn is very quick and helpful. Made our transition between properties very smooth. Would definitely recommend.
5/5
Google5 STARS...Whole process was so simple, quick and easy! Selwyn went over and beyond...Definitely recommend :-)
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. Leaders won Platinum in The Trusted Agent 2026 awards.
Tell us what you need and we'll put you in touch. Leaders hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
