Trusted Agent profile · London
★★★★★
1,273 reviews across 1 platform
9-13 The Facade, Devonshire Road, London, SE23 3HA
Part of Leaders, see every office.
Leaders's office in London, at 9-13 The Facade, is rated 4.9 out of 5 across 1,273 reviews on 1 platform, including 1,273 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards.
Tell us what you need and we'll put you in touch. Leaders hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
The Trusted Agent 2026 results for Leaders, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Leaders London won awards at EA Masters in one year, most recently 2022.
EA Masters winner in one year: 2022.
2022 1 Gold EA Masters 2022 winners
Source: EA Masters winners lists, as published, linked by year.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleSelywn was fantastic all the way through the process - from being available on the first Sunday to always striving to answer questions asap. Moving is always a stressful process however Leaders and Selwyn made it as simple as possible. Highly Recommend!
5/5
GoogleLovely team, excellent service, super happy with my experience at Leader Forest Hill!
Pidge Olesen, we are so pleased you enjoyed your visit to Leaders Estate Agents Forest Hill!
5/5
GoogleGood quality customer service, glad we went with Leaders to rent our property.
Marshall Teague, we're happy to hear you had such a positive experience with our team!
5/5
GoogleVery impressed with the customer service we have received from Selwyn. They are friendly, competent and very informative!
Hi Sally Hirst, thank you for taking the time to leave a review for us at Leaders Estate Agents Forest Hill. We're happy we could meet your expectations!
5/5
GoogleMo has been very helpful, guiding us through viewings, offers and reservations. Always quick to respond with solutions in a kind manner, takes some of the stress of moving away!
Dear Alice R Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleReally glad to have had Mohammed take me through my viewing & provided speedy & professional support from them onwards. Very satisfied! Thank you
Rouq Sama, we're glad you had such a wonderful experience with us!
5/5
GoogleCan’t fault the team (SELWYN , MO AND CHRISTINE) for their assistance in finding a flat for myself and my friend! Super excited to move in and so far the process has been quick and simple!
Dear Olivia Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleSelwyn was a huge help in getting us through this process. He kept us up to date at all times and went above and beyond to get us our dream flat and keep us motivated in the process.
5/5
GoogleSelywn was fantastic all the way through the process - from being available on the first Sunday to always striving to answer questions asap. Moving is always a stressful process however Leaders and Selwyn made it as simple as possible. Highly Recommend!
5/5
GoogleGreat experience with Selwyn, he puts you through and carries you along with every details and informations needed. Always a pleasure to work with him.
Franky Ebuka, it's experiences like yours that really keep us motivated!
5/5
GoogleI recently moved and with the help of leaders this was very easy. With the help of Selwyn and James, my partner and i were made very knowledgeable of all requirements of our move and given all the best support.
Monique Wright, thank you for your kind review; we are happy to pass along your comments to the team here at Leaders Estate Agents Forest Hill!
5/5
GoogleSelwyn and Caitlin were brilliant right through our dealings with them. Extremely prompt, super efficient and very patient in answering all our queries. We hope to deal with them again in the future. Thank you, Selwyn and Caitlin.
5/5
GoogleGlad we chose to work with Leaders when renting out our place. Service has been great. Selwyn and Jenny have been excellent. Big shout out to Selwyn for going above and beyond on some bits for us too.
5/5
GoogleGreat experience with Selwyn. Thank you very much. Hope you can find a good apartment for us.
Saba Bayati, thank you so much for the positive review!
5/5
GoogleSelwyn went out of his way to help!
Hi Sarah, thank you for your review. We're delighted to hear you had such a positive experience with our team!
5/5
GoogleI have had a great experience so far with Selwyn with great communication and respond times.
Hi Madison Milne, thank you for taking the time to leave a review for us at Leaders Estate Agents Forest Hill. We're happy we could meet your expectations!
5/5
GoogleSelwyn and Mohammed did a fantastic job getting everything in place for my move to Forest Hill. The application and pre-move process was expedient and simple, and was able to be completed with little to no stress. Excellent service!
We appreciate your positive review about your recent experience with us!
5/5
GoogleSelwyn Pacheco at Leaders was amazing. He was always very quick to respond to messages, and on one occasion went above and beyond to help us in an emergency on his day off. He's probably the most competent estate agent I've ever worked with on a move, very pleased with his service.
Hi David, it was great to read such a positive review about Selwyn and his professional service at Leaders Forest Hill. Thank you for taking the time to give fantastic feedback. From the Customer Service Team.
5/5
GoogleI can confidently recommend David Lewis from Leaders Forest Hill. He and his Lettings Team were extremely polite and professional. We are extremely pleased with the service by the Management Team as well. Thank you, Mr Jacobs.
5/5
GoogleWe had a great experience with Selwyn from Leaders Forest Hill. They were very professional and did seem to enjoy what they do. The process was quick, straightforward and mostly online. The description of the flat was funny and it made us laugh which is not something you normally associate with an Estate Agency experience.
Hi Livia, thank you so much for your positive comments about Leaders Forest Hill!
5/5
GoogleMy boyfriend and I decided to move in together and registered with Leaders. Right from the start, they were very much on the ball and sent us several flats that were of interest to us, one of which we've now moved into. From start to finish they've been nothing but professional, friendly and helpful. Would definitely recommend!
Hi Evelina Many thanks for the great review - it was a pleasure assisting you in finding your new home and we hope you will be very happy there.
5/5
GoogleHad great experiences with Selwyn who is helping us with rental properties
Luke Sears, thank you so much for your high rating!
5/5
GoogleI had a wonderful experience with the agency, they are very helpful. A massive thanks to my agent, James Henman, thanks to this guy I've got exactly what I was looking for, he is very polite, gives many useful information, he does his job brilliantly.
Hi Ferdinando Monaco, we are very happy to have provided you with such a positive experience! Thank you again for the great review!
5/5
GoogleWe have been tenants with Leaders for about 2 years now. The staff are helpful and friendly at all stages of the process. Our agent Selwyn Pacheco worked hard to find us a selection of nice properties to rent in the area and didn't give up until he found the best one for us.
Hi there Asahi, we are so happy to read such a great review about Leaders Forest Hill. Our staff always aim to provide the highest level of service and we are delighted to read that Selwyn was able to do this throughout your dealings with him. We will ensure your comments are relayed onto Selwyn. We really hope you continue to enjoy renting with us. If there is anything else we can do for you at all, please do not hesitate to ask! Kind Regards, Leaders
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. Leaders won Platinum in The Trusted Agent 2026 awards. It also won Gold for Best Estate Agent Guide 2023 Gold Award, Forest Hill branch at EA Masters 2022.
