Trusted Agent profile · London
★★★★★
1,273 reviews across 1 platform
9-13 The Facade, Devonshire Road, London, SE23 3HA
Part of Leaders, see every office.
Leaders's office in London, at 9-13 The Facade, is rated 4.9 out of 5 across 1,273 reviews on 1 platform, including 1,273 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleSelwyn has been so helpful throughout our year and a half long tenancy. He is so quick to respond, even when he is not working and has sorted some tricky situations for us. He is very personable and cooperative and handles both tenant and landlord communications efficiently and professionally! Highly recommend!
5/5
GoogleI would like to thank Lydia and Selwyn cause they were really helpful with us. Hope this will continue like this!
Hi Georgios, thanks for this review. We are so pleased that Lydia and Selwyn have been able to provide you with so much support and assistance. We really hope the team can continue to provide you with a level of service that you are happy with moving forward. Kind Regards, Leaders
5/5
GoogleIt was an amazing experience with Selwyn. He is very professional and did my application within few minutes. I would be happy to recommend them over and over again.
Awe Adebola, thank you so much for your high rating!
5/5
GoogleThis will be the third set of tenants that Selwyn has secured for us within a very short timescale. His guidance on marketing, price and upgrades to the flat was spot on. He secured new tenants within two days which is the fastest to date. I thoroughly recommend Selwyn and the team at Leaders.
5/5
GoogleFrom viewing to moving in less than a month - Leaders were incredibly helpful and genuinely cared about our experience. Selwyn made sure he was available to us whenever we needed (in and out of normal work hours) and is still a constant support for us six months later. 👍👍 …
5/5
GoogleSelwyn helped me get a really nice flat; he is always available to answer questions and solve problems. You can really feel that he's on your side, and that he has your best interests at heart! I would definitely recommend Leaders to friends and family looking to rent or buy quality places in London. Well deserved five stars 💪🏻PositiveResponsiveness, Quality, Professionalism
Dear Marinella Pianezza, Thank you for the great review of our Leaders Estate Agents Forest Hill team. It’s fantastic to hear that we could provide you with a great service that you were happy with. We hope we can be of service again in future. Kind regards Customer Care Team
5/5
GoogleSelwyn was so helpful. He was really easy and quick with communication. So pleased with the outcome!
Hi, Kayleigh Dorey! Thanks for the great review! All the best, Leaders Estate Agents Forest Hill
5/5
GoogleWent to Leaders letting and estate agents in Forrest Hill and I was so happy with how they were able to help me. Selwyn in particular was an amazing help. So thank you.
Immanuel Tella, thank you for the high star rating!
4/5
GoogleI received a response to My inquiry within a short time, that was definitely a pleasant surprise for Me. Very professional Harrison Barnes and James.. Thank you very much.
Margarita Perez Herra, we're so glad that we were able to go above and beyond your expectations!
5/5
GoogleI had a fantastic service from Selwyn who was polite, really professional and went the extra mile in assisting me find my ideal home Carol
Thank you again for taking the time to let us know how we did. We hope you have a great day!
5/5
GoogleVery prompt and dealt with my property with great speed and care. In particular Selwyn.
Hi Jake Blackshaw, Thank you for taking the time to review your recent experience you have had with our team at Leaders Estate Agents Forest Hill. We're so happy you had a positive experience with us. Don't hesitate to be in touch if you require anything further. Kind regards Customer Relations Team
5/5
GoogleSelwyn has been by far one of the greatest help to help me find the right property. Not only does he simply reply to all my emails quickly, he also comes up with other options and suggestions without having to ask for it. Thank you for making this less stressful!
5/5
GoogleSelwyn provided great service as a letting agent from start to finish. He was friendly, professional, and extremely responsive. We had many questions throughout the process, but Selwyn was great at providing us with the info we needed and incredibly patient. Thanks for ensuring the rental process went as smoothly as possible!
5/5
GoogleExtremely professional and a pleasure to deal with. A huge thanks to Michael and Selwyn for all of their help!
Hi Malika, thank you for taking the time to leave a review about your recent experience with the team at Forest Hill. We will pass your comments onto Michael and Selwyn so they are aware of your thanks. We hope you have a great day! Kind Regards, Leaders
5/5
GoogleSelwyn Pacheco was pleasent to deal with and would recommend to any Landlord looking to find a good reliable Tenant!!!
Hi Ramiro, thank you for taking the time to let us know about the service you received from the team at Forest Hill. We are so pleased to read of the exemplary service that Selwyn has provided you. We will ensure your comments are passed on. We hope you have a great day! Kind Regards Joe Gilliland Customer Care Manager
5/5
GoogleExcellent service as ever from Leaders in Forest Hill. Selwyn Pacheco was particularly helpful in getting our flat let quickly.
Hi Richard, thank you for your kind words and for leaving us such a positive review! We look forward to your next visit - have a great day.
5/5
GoogleI had a positive experience contacting this agency. Selwyn replied to my messages in a timely manner and was transparent. I didn't end up renting through them but I'll happily contact them in the future if a property fits my preferences
Guillaume Bernard, thank you for your kind review; we are happy to pass along your comments to the team here at Leaders Estate Agents Forest Hill!
5/5
GoogleSo far I'm very impressed with Leaders agency, Selwyn contacted me very quickly and always responded almost immediately, no matter the time. I look forward to our future cooperation.
Lili, we are so happy to read such a great review about Leaders Estate Agents Forest Hill!
5/5
GoogleSelwyn and Leaders have been really excellent and professional through all the steps of helping me rent out my property. From marketing it through to viewings and completion, I would highly recommended their services.
Gareth Twigg, thank you for your kind review; we are happy to pass along your comments to the team here at Leaders Estate Agents Forest Hill!
5/5
GoogleGreat service and superb communication. Selwyn was attentive and very helpful. Pleasure to work with!
Hello Anna Dworecka Thank you for your review! We love to receive positive reviews after customers have had great experiences with us. Many thanks Customer Relations Team
5/5
GoogleVery reliable and trustworthy. Thank you to James for all the help.
Dear, Jacob Blackmore, we are very happy we could provide you with a positive customer experience. Kind regards Customer Care Team
5/5
GoogleMy experience with Leaders has been seamless with excellent communication and customer support throughout. It was especially enhanced by Mohammed Miah’s involvement; do not be fooled by his somewhat timid exterior, for he is a skilled consultant and a highly persuasive sales person.
Hi James Smith! We're so happy we were able to help you out! Mohammed Miah
5/5
GoogleSelwyn & Muhammed provided a great and easy experience in our rental process. Quick to respond to email and easy to get a hold of by phone, they were on hand to offer support whenever we needed. Would strongly recommend their services. J
Hi Jovan Mihajlov, thank you so much for your positive comments about Leaders Estate Agents Forest Hill! Selwyn Pacheco
5/5
GoogleHarrison and Selwyn are great! They’re both really helpful and happy to answer any questions. I’ve really appreciated them throughout the property hunt process.
Anoushka Hope, we're so glad that we were able to go above and beyond your expectations!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
The Trusted Agent 2026 results for Leaders, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Leaders London won awards at EA Masters in one year, most recently 2022.
EA Masters winner in one year: 2022.
EA Masters by year, 20222022 1 Gold EA Masters 2022 winners
Source: EA Masters winners lists, as published, linked by year.
Tell us what you need and we'll put you in touch. Leaders hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
Yes. Leaders won Platinum in The Trusted Agent 2026 awards. It also won Gold for Best Estate Agent Guide 2023 Gold Award, Forest Hill branch at EA Masters 2022.
