5/5
GoogleGreat job, very helpful Lillie and macy have been brilliant
Trusted Agent profile · London
Leaders London reviews
★★★★★
1,273 reviews across 1 platform
9-13 The Facade, Devonshire Road, London, SE23 3HA
Part of Leaders, see every office.
Leaders's office in London, at 9-13 The Facade, is rated 4.9 out of 5 across 1,273 reviews on 1 platform, including 1,273 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards.
Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Google5/5
GoogleIt was a pleasure to deal with Selwyn . He managed to find new tenants for my flat quickly, was extremely polite and and made all the dealings straightforward.
Agent replied · 26 August 2024
Hi Elena Pini, thank you for taking the time to leave a review for us at Leaders Estate Agents Forest Hill. We're happy we could meet your expectations!
5/5
GoogleSelwyn has been really efficient, personable and easy to deal with in helping us secure a flat to rent.
Agent replied
Hi Georgia Tilley, Thank you for taking the time to review your recent experience with our Leaders Estate Agents Forest Hill branch. It's pleasing that we could provide you with a positive experience. Don't hesitate to be in touch if you require anything further. Kind regards Customer Relations Team
5/5
GoogleReally friendly and helpful. Selwyn Pacheco worked hard to get us through the referencing process. I wish all Letting Agents were this good.
Agent replied
Hi Ceajay, thank you so much for your positive comments about Leaders Forest Hill and Selwyn in particular. We're so pleased to hear that Selwyn was so friendly and helpful throughout your dealings with him. We will pass your comments onto Selwyn so he is aware of your thanks. Kind Regards, Leaders
5/5
GoogleVery positive experience dealing with Leaders, especially James at Forest Hill who’s excellent at what he does and made it all so hassle-free...thanks!
Agent replied
Hi there, we appreciate your positive review about your recent experience with James and the Leaders team in Forest Hill. We're happy to hear that James was so excellent throughout your dealings with him and that he was able to make the process so hassle free for you. We will pass your comments onto James. Kind Regards, Leaders
5/5
GoogleSelwyn was really helpful throughout the whole renting process, he was very kind and would hear out our concerns whenever we had them.
Agent replied
Hi Alex, thank you for taking the time to leave us a review about your recent experience with the team at Leaders Forest Hill. Our team strives to deliver the highest level of customer service and we are so glad you found this to be the case during your experience. I will ensure that your comments are passed onto Selwyn and the team. If there is anything we can do to help in future then please reach out. Kind Regards Joe Gilliland Customer Care Manager
5/5
GoogleHave dealt with Jenny and Tope @ Leaders Forest Hill for some time now. Can highly recommend their team, always friendly and professional.
Agent replied
Hi Kasia, thank you for sharing your positive experience!
5/5
GoogleSelwyn has been by far one of the greatest help to help me find the right property. Not only does he simply reply to all my emails quickly, he also comes up with other options and suggestions without having to ask for it. Thank you for making this less stressful!
5/5
GoogleOutstanding service. From the very first interaction, Selwyn demonstrated exceptional professionalism, efficiency, and a genuine commitment to meeting my needs.
Agent replied · 11 December 2024
Hello Funmilola Tijani, we appreciate you taking the time to leave us this feedback.
5/5
GoogleSelwyn was efficient and extremely helpful.
Agent replied · 30 September 2023
Marcus Chambers, we're happy to hear you had such a positive experience with our team!
5/5
GoogleBoth Selwyn and Mohammed have been a pleasure to liaise with whilst I search for a property and formalise a tenancy through Leaders. From the beginning they made a usually stressful process quite the opposite because of their professionalism and can do work ethic. I thoroughly recommend them both if you’re looking to rent.
Agent replied · 30 September 2023
Tracey B, thank you for your kind review; we are happy to pass along your comments to the team here at Leaders Estate Agents Forest Hill!
5/5
GoogleSelwyn from Leaders in Forest Hill, has been very helpful so far and very responsive to any queries I have had so far and has been ideal to assist me and my partner on finding our next potential home.
Agent replied · 19 June 2024
Suzie Deolinda Rodrigues Leça, we're so glad that we were able to go above and beyond your expectations!
5/5
GoogleWe are contractors (Sparkly Pearls cleaning services)with Leaders Forest Hill and have to say the team are very passionate and care about their landlords and tenants genuinely . Great communication and Jenny is always helpful in making sure work is done with ease. Happy to recommend to any landlords in the area.
4/5
GoogleRecently I've had a very positive experience with leaders. Selwyn has been a great communicator and has found me new tenants quickly.
Agent replied
Hi Louise, thank you for taking the time to leave us a review. We are so happy to read that Selwyn has been able to provide you with such a positive experience and secure you new Tenants so quickly. We will ensure your comments are passed onto Selwyn and the team at Forest Hill. Kind Regards, Leaders
5/5
GoogleExceptional service from start to finish from the Lettings Team in finding great tenants! Big thanks to Selwyn Pacheco, much appreciated! :-)
Agent replied
Hi Frank, thank you for taking the time to leave a review letting us know about your experience and the exceptional level of service supplied to you by Selwyn when marketing the property. We will ensure your comments are relayed onto Selwyn and the team, we hope you have a great day! Kind Regards, Leaders
5/5
GoogleVery good place, I would recommend going to Leaders! Caitlin was particularly pleasant and helped my move go smoothly. Many thanks Leaders!
Agent replied
Hi Abi, thank you so much for your high rating!
5/5
GoogleSelwyn was very helpful and professional and I would definitely recommend Leaders as an Estate Agents as a result. Very good service.
Agent replied
Thank you very much for your positive review!
5/5
GoogleGreat service from Selwyn and the team at the Forest Hill branch. Prompt and professional service from the get go. Highly recommended!
Agent replied
We appreciate your positive review about your recent experience with us!
5/5
GoogleSelwyn was really great at helping us secure our rental. Efficient and pleasant to deal with - would recommend him and Leaders.
Agent replied
Hi Katharine, we really appreciate your feedback!
5/5
GoogleJames was very helpful, quick and efficient. He was also very considerate of social distancing. Recommended.
Agent replied
Hi Timmy Fisher! Thanks for your feedback, our team love getting reviews through. It's fantastic to see that you have been happy with the experience you had with us. Best wishes Customer Relations Team
5/5
GoogleLeaders have been a pleasure to deal with, going into our tenancy, during and when wrapping things up. Selwyn in particular has been very communicative and helpful.
Agent replied · 26 August 2024
Freddy Palmer, we are so pleased you enjoyed your visit to Leaders Estate Agents Forest Hill!
5/5
GoogleGreat service from Selwyn and the team at the Forest Hill branch. Prompt and professional service from the get go. Highly recommended!
Agent replied · 30 September 2023
We appreciate your positive review about your recent experience with us!
5/5
GoogleVery happy with the services. Selwyn is the best lettings negotiator. He really helped with our moving. Five 🌟 Highly recommended. …
Agent replied
Hi Silvia, thank you for taking the time to leave us a review and for our star rating. We're delighted that we could help you with your move - hopefully we will be of service to you again in the future.
5/5
GoogleWe had another great experience with this letting & estate agent. SELWYN provided friendly, professional service and quickly found a new tenant for our flat. Highly recommend!
Agent replied · 26 August 2024
H Richards, we're happy to hear you had such a positive experience with our team!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Awards
The Trusted Agent 2026 results for Leaders, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Leaders London won awards at EA Masters in one year, most recently 2022.
EA Masters winner in one year: 2022.
EA Masters by year, 2022
2022 1 Gold EA Masters 2022 winners
- Branch Gold Award (1)EA Masters 2022
- Forest Hill
Source: EA Masters winners lists, as published, linked by year.
Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. Leaders hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
Questions about Leaders London
Has Leaders won any awards?
Yes. Leaders won Platinum in The Trusted Agent 2026 awards. It also won Gold for Best Estate Agent Guide 2023 Gold Award, Forest Hill branch at EA Masters 2022.
