Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI honestly can't give Selwyn enough stars. He has been incredibly helpful and incredibly quick to respond to questions, and always with positive suggestions. Many people and businesses boast about their commitment to excellent customer service but quite often don't live up to their claims. Selwyn however is the real deal when it comes to delivering excellence!
SG · 30 September 2022
Agent replied · 30 September 2023
Simon Glassock, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Leaders Estate Agents Forest Hill.
★★★★★ 5/5
GoogleVery smooth process, from the start. Selwyn was my agent and went the extra mile to make sure everything was sorted swiftly!
François · 29 May 2020
Agent replied
Hi François Dupont! Thanks for the amazing review and star rating!
All the best, Leaders Estate Agents Forest Hill
★★★★★ 5/5
GoogleGood experience with Leaders, Dean was helpful and informative letting us in and out the property at the times we needed throughout the sale. Speedy contact with the seller with no messing about, had an offer accepted quickly and felt looked after from start to finish. Also CPFC fans so obviously they are good bunch of people.
Tom · 26 December 2018
★★★★★ 5/5
GoogleExcellent service so far, Selwyn is quick to respond to any query, friendly and willing to help with any questions we have had. Thanks Selwyn!!
Laura · 26 December 2018
Agent replied
Hi Laura, thank you for your kind review. We are delighted you are happy with the service you have received during your experience with Selwyn at Leaders in Forest Hill, we will pass on your comments to Selwyn so he is aware of your thanks. If there is anything else we can do to assist then please do not hesitate to get in touch. Kind Regards, Leaders
★★★★★ 5/5
GoogleSelwyn and the team are great. I have used their services for at least 5 years, they are professional and friendly and would highly recommend.
Hannah · 26 December 2018
Agent replied
Hi Hannah, we always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience at Leaders Forest Hill! Thank you for taking the time to leave us a positive review.
★★★★★ 5/5
GoogleEasy to communicate with and very accommodating. Selwyn will help you with any of our concerns in order to satisfy our needs. The place that we viewed is well maintained as well.
Clarize · 27 June 2024
Agent replied · 26 August 2024
Hi Clarize Bianca, thank you for taking the time to leave a review for us at Leaders Estate Agents Forest Hill. We're happy we could meet your expectations!
★★★★★ 5/5
GoogleVery positive experience dealing with Leaders, especially James at Forest Hill who’s excellent at what he does and made it all so hassle-free...thanks!
B · 1 October 2019
Agent replied · 30 September 2023
Hi there, we appreciate your positive review about your recent experience with James and the Leaders team in Forest Hill. We're happy to hear that James was so excellent throughout your dealings with him and that he was able to make the process so hassle free for you. We will pass your comments onto James. Kind Regards, Leaders
★★★★★ 5/5
GoogleI contacted Selwyn on Friday to view a property in Lewisham he made a very stressful process so easy. He showed us everything in the house and really knew what he was talking about. I would 1000% recommend him and his team. He works so hard and his dedication to his job can be seen with how he deals with his clients.PositiveResponsiveness, Quality, Professionalism, Value
CourtnieOlivia · 20 June 2021
Agent replied · 19 June 2024
Hi Ceefit,
Thank you for taking the time to review your recent experience you have had with our team at Leaders Estate Agents Forest Hill. We're so happy you had a positive experience with us.
Don't hesitate to be in touch if you require anything further.
Kind regards
Leaders Estate Agents Forest Hill
★★★★★ 5/5
GoogleVery responsive and quick help from Selwyn!! Very helpful when looking for a flat, and booked us quickly in for a viewing.
Julie · 4 December 2024
Agent replied · 11 December 2024
Thank you again for taking the time to let us know how we did. We hope you have a great day!
★★★★★ 5/5
GoogleCan I use English? I have had excellent services over the years from Leaders Forest Hill, and particularly in last 2 months from Selwyn Pacheco of Forest Hill Branch in preparing me an excellent video survey of my flat in Camberwell Grove and in now arranging a visit to be received by my tenant when I visit with a girlfriend who is advising me on property.
Simon · 9 March 2021
Agent replied
Hello Simon
Thank you for your review. We love to receive positive comments after customers have had great experiences with us. We hope we can be of service in the future.
Many thanks
Customer Relations Team
★★★★★ 5/5
Google1st class service from Leaders!!!
Would definitely recommend to anyone looking to rent. Selwyn made process so simple! Much appreciated and Thank you :-)
Jay · 26 December 2018
Agent replied
Hi Jay, we are so happy to read such a great review about Leaders Forest Hill!
★★★★★ 5/5
GoogleExcellent service from start to finish from agent Selwyn Pachecho.
Really good service and when there was any issue’s it was resolved immediately, even when he was out of office. A key example of this is when i left my keys inside my property and Selwyn replied to my query, and was at my property within an hour on a SATURDAY. I have no hesitation in recommending them to anyone i know.
Selwyn · 26 December 2018
Agent replied
We are so happy to read such a great review about the team at Leaders Forest Hill! I am pleased that Selwyn the agent was able to resolve any issues at the earliest opportunity for you. I will ensure that your comments are passed onto Selwyn. Thank you for taking the time to provide us with your feedback. Kind Regards Joe Gilliland Customer Care Manager
★★★★★ 5/5
GoogleGreat customer service and attention to detail. Lydia has been a star whilst we've been renting in New Cross and would definitely recommend her!
Julie · 26 December 2018
Agent replied
Hi Julie, we're glad to hear you enjoyed your experience with us.
★★★★★ 5/5
GoogleLeaders was great, very quick when dealing with an issue in my property. Lydia was very helpful and would recommend them to any landlord!
James · 26 December 2018
Agent replied
Hello James, we appreciate you taking the time to leave us this feedback. Thank you for the high star rating!
★★★★★ 5/5
GoogleBig thanks to Selwyn for his support and advice in locating and securing a new rental in Forest Hill. His services are highly recommended!
Alexandra · 26 December 2018
Agent replied
Alexandra Keramidas, thank you so much for the positive review!
★★★★★ 5/5
GoogleIt was an excellent service, Selwyn Pacheco is a great agent, and helped me until I found the right property for me. 100% recommended!!!
Carlos · 26 December 2018
Agent replied
Hello Carlos, many thanks for taking the time to share your feedback. We're really pleased you found the service to be excellent and that you would recommend us to others.
★★★★★ 5/5
GoogleVery prompt and dealt with my property with great speed and care.
In particular Selwyn.
Jake · 30 September 2021
Agent replied · 30 September 2023
Hi Jake Blackshaw,
Thank you for taking the time to review your recent experience you have had with our team at Leaders Estate Agents Forest Hill. We're so happy you had a positive experience with us.
Don't hesitate to be in touch if you require anything further.
Kind regards
Customer Relations Team
★★★★★ 5/5
GoogleI had a great experience of renting through leaders, my tenancy application was handled by Selwyn who did a fantastic job, communication was clear, response times were fast, and he was always helpful, someone who really works with you, would highly recommend :)
Daniel · 24 October 2023
Agent replied · 28 October 2023
Daniel Marchant, we're so glad that we were able to go above and beyond your expectations!
★★★★★ 5/5
GoogleSelwyn was a great help. Always communicative and responsive. Even when he was meant to be having a holiday!
Maximilian · 26 October 2020
Agent replied
Hi Maximilian Milward,
Thank you for taking the time to review your recent experience with our Leaders Estate Agents Forest Hill branch. It's pleasing that we could provide you with a positive experience.
Don't hesitate to be in touch if you require anything further.
Kind regards
Customer Relations Team
★★★★★ 5/5
GoogleGreat job, very helpful Lillie and macy have been brilliant
Millie · 13 March 2026
★★★★★ 5/5
GoogleVery good customer service by the team. They are timely, good communicators and will help you as much as possible
Best · 19 December 2024
Agent replied · 25 December 2024
Hi Best Penalty Ever, thank you for taking the time to leave a review for us at Leaders Estate Agents Forest Hill. We're happy we could meet your expectations!
★★★★★ 5/5
GoogleI've now rented two properties through Selwyn at Forest Hill who both times has been very helpful, efficient and responsive. The Leaders property management team has also been great to deal with throughout my tenancy.PositiveResponsiveness, Professionalism
Tom · 21 March 2024
Agent replied · 19 June 2024
Hello Tom Roles
Thank you for your review! We love to receive positive reviews after customers have had great experiences with us.
Many thanks
Customer Relations Team
★★★★★ 5/5
GoogleSelwyn and James have been amazing in my rent search. Very prompt with my requests and always ready to answer and provide explanations to my queries. Great guys and i cant recommend them enough!- Thanks both
Jones · 21 March 2024
Agent replied · 19 June 2024
Jones Ampong, reviews like this give us motivation and help us ensure we provide high-quality care.
★★★★★ 5/5
GoogleSelwyn was a star. Very communicative and really helped take the stress out of a hectic, last minute, move.
Sean · 26 September 2020
Agent replied
Hi Sean Bruno!
Thanks for your feedback, our team love getting reviews through. It's fantastic to see that you have been happy with the experience you had with us.
Best wishes
Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
