5/5
GoogleSELWYN has been very helpful, efficient and fast to respond, thanks for your help!
Agent replied · 11 December 2024
Carlo Negri, we are so pleased you enjoyed your visit to Leaders Estate Agents Forest Hill!
Trusted Agent profile · London
Leaders London reviews
★★★★★
1,273 reviews across 1 platform
9-13 The Facade, Devonshire Road, London, SE23 3HA
Part of Leaders, see every office.
Leaders's office in London, at 9-13 The Facade, is rated 4.9 out of 5 across 1,273 reviews on 1 platform, including 1,273 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards.
Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Google5/5
GoogleReally good experience, really quick responses and helpful to find other properties and have made the experience really enjoyable x
Agent replied · 26 August 2024
Dear Niamh Eloise Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleVery friendly and helpful! Answered messages quickly and was very accommodating with viewings.
Agent replied · 11 December 2024
Dear Megan Adams Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleI have had nothing but a positive experience with Leaders so far. Everyone has been super helpful and made us feel like no matter is too small for them to assist us with. Great guidance and customer service!
Agent replied · 30 September 2023
We appreciate your positive review about your recent experience with us!
5/5
GoogleGreat agent, great team and I had a super helpful Mohammed Miah to help me with everything. Thank you so much to all, highly recommended.
Agent replied · 19 June 2024
Hello P Cakebread, we appreciate you taking the time to leave us this feedback.
5/5
GoogleGreetings! I would really recommend Leaders especially Mr.Mohammed Miah who is very responsible and supportive , made us to get the things done instantly .. Thank you .
Agent replied · 19 June 2024
Hello Tinil Lancy, thank you; we appreciate your feedback!
5/5
GoogleHarrison blew my socks off. The knowledge this man has in relation to properties is impeccable! Wow just wow. Highly recommend.
Agent replied · 26 August 2024
Teresa, we are very happy we could provide you with a positive experience!
5/5
GoogleLeaders have been great property agents. Selwyn in particular has made life so much easier! Thanks for all the support!
Agent replied · 26 August 2024
Maha Tauseef, thank you so much for your high rating!
5/5
GoogleSuzanne Upfold is a rock to Leaders Forest Hill! She is aways available to speak to and pleasure to deal with. Also, a special thank you to Selwyn to promising I was left in good hands and ensuring Suzanne was my dedicated property manager :-)
5/5
GoogleSelwyn has been brilliant from start to finish, just great to work with!
Agent replied
Hi Melanie, We're happy to read such a great review about the team at Forest Hill and we're so pleased to read that Selwyn has been so supportive in your experience. I will ensure your comments are passed onto Selwyn. Kind Regards Joe Gilliland Customer Care Manager
5/5
GoogleSelwyn showed me round the property and was a pure joy. really giving me time in each room to really see what I would be living in. Great energy and smile - really put a confidence into the viewing. The flat was a little out of our price range or we would 10000% be signing for the place! Would recommend to anyone !
Agent replied
Thank you very much for your positive review!
5/5
GoogleNikki Lumsden has just sold our flat and throughout the process has been both supportive and professional, responding quickly to all our queries even when she has not been in the office. In difficult times she has worked really hard on our behalf. It has been a pleasure doing business with her.PositiveResponsiveness, Quality, Professionalism, Value
Agent replied · 19 June 2024
Hi Simone thank you for the high star rating and so pleased we were able to help you through the sale process and for letting us know about the professional service you received from Nikki. We are sure your comments will be appreciated. Thank you Customer Relations Team
5/5
GoogleSelwyn really helped me out in a pinch and worked with me to find something at very short notice. I could not recommend him enough - a real credit to Leaders and his profession.
Agent replied · 28 October 2023
Hi Al, thank you so much for your positive comments about Leaders Estate Agents Forest Hill!
5/5
GoogleVery helpful and friendly. Quick responses and very professional! Hard to find people like this these days 😊 …
Agent replied · 26 August 2024
Timoty Ravoni, we are so pleased you enjoyed your visit to Leaders Estate Agents Forest Hill!
5/5
GoogleSelwyn @ Leaders has been really helpful in locating a home. Great communication and schedule flexibility. Thanks 👍🏻 …
Agent replied · 26 August 2024
Grant Cairns, reviews like this give us motivation and help us ensure we provide high-quality care.
5/5
GoogleEfficient, quick and helpful! Thank you Selwyn Pacheco for all your hard work! :-)
Agent replied
Hi Peter, we are very happy we could provide you with a positive experience!
5/5
GoogleI contacted Selwyn for a property in Deptford on Monday an by Thursday I had a viewing arranged and booked the place. He is a very professional and kind person and invested time in showing us the property and answering each one of our questions. Definitely recommend him as a professional and the agency he is representing.
Agent replied
Hi Konstantinos Bougioukntolaptsis, Thank you for taking the time to review your recent experience you have had with our team at Leaders Estate Agents Forest Hill. We're so happy you had a positive experience with us. Don't hesitate to be in touch if you require anything further. Kind regards Customer Relations Team
5/5
GoogleReally helpful and friendly team, quick to respond to all of my questions, I felt in good hands when trying to find somewhere to rent.
Agent replied · 19 June 2024
Dear Charles Jones Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleEfficient, speedy and super-helpful service. Thank you Selwyn!
Agent replied
Hi Camilla Berens! Thanks for the amazing review and star rating! All the best, Customer Relations Team
5/5
GoogleYou’ll find an excellent team of people here. From the initial finding and renting of a property, right through the whole of the tenancy until it ended, nothing was too much trouble. Always friendly, professional and responsive to emails and calls, with a particular mention to James, Selwyn and Paul for all their help; very grateful.
Agent replied
Hi Billy Thanks for the amazing review and star rating! We are pleased that your experience with our team at Forest Hill has been positive and they have provided you with an excellent service. All the best Customer Relations Team
5/5
GoogleHad the pleasure of talking to Mohammed and he helped me out with a couple properties of interest. We ended up going with something else but was always helpful and easy to get in touch with
Agent replied · 30 September 2023
Felix Davies, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Leaders Estate Agents Forest Hill.
5/5
GoogleSelwyn has been great to deal with, very helpful and easy communication.
Agent replied · 30 September 2023
Hi Gen, thank you for taking the time to let us know about the service you received from Selwyn during your experience with Leaders at Forest Hill. We will ensure your comments are relayed onto Selwyn and we hope you have a great day! Kind Regards, Leaders
5/5
GoogleSelwyn so far has been good, he has set me up with a viewing on the first day and has giving me quick replies via email.
Agent replied · 19 June 2024
Jason Brown, thank you so much for your high rating!
5/5
GoogleWe were told it would be difficult finding a flat to fit our needs within a short time frame. Within two weeks of viewing the flat we liked, we moved in and are extremely happy with the service. My assigned agent, Kay, was so helpful and replied to my queries right away, she even gave advice on where to put my son in school.
Agent replied
Hi Christina, thank you very much for taking the time to leave a review. We are really pleased that you have been happy with the service you have received as we strive to please our customers. We will let Kay in particular know of your kind words.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Awards
The Trusted Agent 2026 results for Leaders, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Leaders London won awards at EA Masters in one year, most recently 2022.
EA Masters winner in one year: 2022.
EA Masters by year, 2022
2022 1 Gold EA Masters 2022 winners
- Branch Gold Award (1)EA Masters 2022
- Forest Hill
Source: EA Masters winners lists, as published, linked by year.
Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. Leaders hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
Questions about Leaders London
Has Leaders won any awards?
Yes. Leaders won Platinum in The Trusted Agent 2026 awards. It also won Gold for Best Estate Agent Guide 2023 Gold Award, Forest Hill branch at EA Masters 2022.
