Trusted Agent profile · London
★★★★★
1,273 reviews across 1 platform
9-13 The Facade, Devonshire Road, London, SE23 3HA
Part of Leaders, see every office.
Leaders's office in London, at 9-13 The Facade, is rated 4.9 out of 5 across 1,273 reviews on 1 platform, including 1,273 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards.
Tell us what you need and we'll put you in touch. Leaders hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
The Trusted Agent 2026 results for Leaders, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleBoth Mohammed and Selwyn were incredibly polite, reliable and supportive in the build up and process of renting a property. Both working positively and quickly to solve our problems and making sure we understood everything we needed. You're in safe hands with these two!
Thank you so much again for your feedback! We hope you have a great day!
5/5
GoogleDespite being a little hesitant due to the reviews we have read online - I couldn't be more happy with the service from Leaders Lettings. A special thank you to Selwyn, who helped us tremendously, and really strived hard for what we wanted. Very professional, friendly and would definitely recommend :)
Hi Rach -, thank you for taking the time to leave a review for us at Leaders Estate Agents Forest Hill. We're happy we could meet your expectations!
5/5
GoogleAbout to move in a new flat, thanks to Leaders Forest Hill. And I couldn't be happier for the service I've been given from James, he's been kind, reactive, accommodating and professional at all stages of the process. Which is invaluable given how stressful moving flats can be during a worldwide pandemic. Thanks a lot
Hi Tom Zambaz, Thank you for taking the time to review your recent experience you have had with our team at Leaders Estate Agents Forest Hill. We're so happy you had a positive experience with us. Don't hesitate to be in touch if you require anything further. Kind regards Customer Relations Team
5/5
GoogleSelwyn is a trusted agent, fully attentive and reachable. A pleasure to deal with.
James Brooks, thank you for the high star rating!
5/5
GoogleMacy and Selwyn. At first i came they where sweet and answered my questions.
Dear Khushali Kothari, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team
5/5
GoogleWe had such a positive experience renting a flat with Leaders. Selwyn made the whole process quick and simple. He was always available to answer any questions we had and went above and beyond to ensure we were happy with our new flat. He even stayed late on a Saturday to go through the paperwork with us. Thanks so much!
Hi Samantha, thank you for the high star rating!
5/5
GoogleGreat estate agents. In particular Selwyn Pacheco who i dealt with, who is very responsive and is always on hand for any enquiries and information needed.highly recommend.
Ed Ward, thank you for your kind review; we are happy to pass along your comments to the team here at Leaders Estate Agents Forest Hill!
5/5
GoogleNikki and Riz were great to work with. They valued my property higher than other agents and achieved our target sale price. Our sale was protracted and laborious due to the purchaser's legal complexities but they were on top of everything, patient and helpful and kept me informed throughout. Would highly recommend!
Hi Helen Leask, thank you for taking the time to leave a review for us at Leaders Estate Agents Forest Hill. We're happy we could meet your expectations!
5/5
GoogleSelwyn and James are professional and amazing! I can't say enough positive things about this branch of Leaders. The staff offers fantastic support during all steps. The staff was incredibly friendly and approachable, readily available to answer my questions and provide assistance. They made me feel welcomed and valued as a customer. Leaders are my go-to brand for all house needs, and I highly recommend it to others!
Gianluca Carli, we're happy you found our staff to be so supportive during your experience here at Leaders Estate Agents Forest Hill.
5/5
GoogleIt's nice to know someone who responds very quickly with our inquiries. I would like to thank Selwyn for getting back to us as quick as possible with our queries.
Hi Ma. Cecelia Leanda Guillermo, we are very happy to have provided you with such a positive experience!
5/5
GoogleVery nice and supportive team and especially Selwyn Pacheco.
Meer Wais, thank you so much for the positive review!
5/5
GoogleSelwyn was great - prompt and lovely fast responses.
Dear Lubnaa Mohammed Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleHarrison was fantastic from the first viewing all the way to completion! Highly recommend
Harrison Wood, we are so pleased you enjoyed your visit to Leaders Estate Agents Forest Hill!
5/5
GoogleLeaders Lettings have been amazing, especially Selwyn! Super helpful, friendly and quick!
Lyla Tate, reviews like this give us motivation and help us ensure we provide high-quality care.
5/5
GoogleSelwyn made the viewings process for our flat very smooth and organised. Very communicative. Cheers!
Robert Palmer, thank you so much for your high rating!
5/5
GoogleSelwyn was really helpful when we came to look at our flat and we were able to arrange everything very easily to move in at preferred date. He was respectful and friendly and we were glad to see him again 3 years later when we were moving out and he was finding people to move into our home.
Hi Paul, thank you for your wonderful review! We are really glad you had such a great experience with us.
5/5
GoogleLeaders particularly Chris Jones and David Montero made sure that our purchase was a positive experience and took such good care of us all the way. We are very indebted to them as this could have been very stressful normally. Truly professional and at the same time friendly helpful and knowledgeable people ! I would reccomend Leaders every time !
Hi Manjula, many thanks for taking the time to share your feedback. It has been a delight to work with you, and we hope you are very happy with your new home. We appreciate the recommendation, as well as the mention of Chris and David who will be very pleased with your kind comments.
5/5
GoogleHarrison was really helpful in our search for a property. I would highly recommend
Edward Freeman, thank you for your kind words and this wonderful review!
5/5
GoogleSelwyn has been very helpful and responsive in my property search. He has responded to emails quickly and has booked us in to view a property that looks perfect for us.
Hi Daisy Chetwin, thank you so much for your positive comments about Leaders Estate Agents Forest Hill!
5/5
GoogleI want to say a massive thank you to Selwyn, he was extremely efficient and transparent. He helped me through this extremely fast move, and made the whole process run very smoothly.(Literally got us into our home in 1 day) I look forward to his assistance again should we move in the future. Great work.
Hi Michael Williams, Thank you for taking the time to review your recent experience you have had with our team at Leaders Estate Agents Forest Hill. We're so happy you had a positive experience with us. Don't hesitate to be in touch if you require anything further. Kind regards Customer Relations Team
5/5
GoogleSelwyn at the Leaders branch in Forest Hill is always a pleasure to deal with (as are the rest of the team). He skillfully negotiated the recent rental for our flat, even working on securing the deal in his own time over the bank holiday weekend. Definitely above and beyond the call of duty!
Iain Chapple, your wonderful feedback and rating mean a lot to us.
5/5
GoogleI have had a fantastic letting experience with Selwyn which I wasnt expecting during a pandemic. I haven’t moved in yet, but so far the process has been smooth and quick! So excited to move into my new property and want to thank Selwyn for his efficiency and support!PositiveProfessionalism
Hi Ellie Thanks for your feedback, our team love getting positive reviews through. It's fantastic to see that you have been happy with the experience you had with us. Best wishes Customer Relations Team
4/5
GoogleSelwyn was always quick to respond to enquiries and provided the information I asked for while always being there to help in any way he could.
Konstantinos Kokkoros, we are glad we could help!
5/5
GoogleWe had a brilliant experience working with Leaders Forest Hill when selling our flat. Kevin, Riz and Reyhan were professional and supportive throughout all aspects of the sale and move. Always contactable and happy to help. Many thanks! Jo and Nick
Dear Jo, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Leaders, London won Platinum.
Tell us what you need and we'll put you in touch. Leaders hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
