5/5
GoogleIt was a very pleasant experience working with Selwyn. Selwyn was very professional and thorough. Answered any questions we had.
Agent replied · 26 August 2024
Chioma Williams, it's experiences like yours that really keep us motivated!
Trusted Agent profile · London
Leaders London reviews
★★★★★
1,273 reviews across 1 platform
9-13 The Facade, Devonshire Road, London, SE23 3HA
Part of Leaders, see every office.
Leaders's office in London, at 9-13 The Facade, is rated 4.9 out of 5 across 1,273 reviews on 1 platform, including 1,273 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards.
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Tell us what you need and we'll put you in touch. Leaders hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
Awards
The Trusted Agent 2026 results for Leaders, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Google5/5
GoogleSelwyn and Lucy and aleyna have been excellent in finding Tenants. 10/10 Service!
Agent replied · 13 April 2026
Dear Edward Soya We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Selwyn Pacheco
5/5
GoogleIt was a very nice to meet a such a person who has a very good customer service. Selwyn is very flexible and helpful person. Really recommend his service to anyone.
Agent replied · 19 June 2024
Thank you again for taking the time to let us know how we did. We hope you have a great day!
5/5
GoogleSelwyn is really an excellent agent. He is very responsive, very professional and always answer all our queries. I highly recommend him!
Agent replied · 19 June 2024
Rowell Hipolito, reviews like this give us motivation and help us ensure we provide high-quality care.
5/5
GoogleSewlyn was amazing help, went above and beyond. I really appreciate his efforts. He is amazing and very kind.
Agent replied · 26 August 2024
Yannelle, thank you for sharing your positive experience!
5/5
GoogleSelwyn has been absolutely instrumental in securing a property for us in such a short space of time. We viewed a property at 6pm on a weekday and we had the confirmation that we'd been accepted by 10am the following day! Incredibly fast and professional service.PositiveResponsiveness, Quality, Professionalism
Agent replied · 19 June 2024
Nathan, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Leaders Estate Agents Forest Hill.
5/5
GoogleSelwyn was a fabulous person to work with and would recommend to all Tenants and Landlords 💯 …
Agent replied · 26 August 2024
Mathias Boasiako, we really appreciate your feedback!
5/5
GoogleAmazing experience with leaders forest hill. Harrison Barnes was absolutely great, highly recommend Harrison extremely helpful, very friendly.
Agent replied · 26 August 2024
Simone Barks, we are glad we could help!
5/5
GoogleGreat experience with Leaders Forest Hill. Selwyn was incredibly helpful, responsive and transparent from the start of the process, clearly taking me through every step. Highly recommended if you're looking to rent in the area!
Agent replied · 30 September 2023
Bahram Shams, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Leaders Estate Agents Forest Hill.
5/5
GoogleSelwyn was a fantastic help in our search for a property in Camberwell. He was friendly, professional and always very responsive. Selwyn was flexible in allowing us to have a friend view a flat for us and did his very best to get us the best deal he could! We would highly recommend!PositiveProfessionalism, Value
Agent replied · 19 June 2024
Hi Hannah Baker, Thank you for the great review of our Leaders Estate Agents Forest Hill team. It’s fantastic to hear that we could provide you with a great service that you were happy with. We hope we can be of service again in future. Kind regards Leaders Estate Agents Forest Hill
5/5
GoogleReally good customer service from Leaders, especially James who was readily available for my 100s of questions during the setting up of my tenancy and Selwyn who communicated really well in regards to the ending of my tenancy and actioned everything very quickly. Thank you!
Agent replied
Hi Marilyn Bitty, Thank you for the great review of our Leaders Estate Agents Forest Hill team. It’s fantastic to hear that we could provide you with a great service that you were happy with. We hope we can be of service again in future. Kind regards Customer Relations Team
5/5
GoogleThe service was quick and succinct, I managed to book a viewing within the same week and the negotiators were prompt, extremely helpful and polite. James was my negotiator and he was really friendly and was more than willing to answer any of my questions.
Agent replied · 30 September 2023
Alice Lijoka, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Leaders Estate Agents Forest Hill.
5/5
GoogleI have just purchased my first house through Leaders. Both Camilla and Jenny have been incredibly helpful, friendly and always available to help throughout the entire process. As my husband and I are first time buyers, we naturally had lots of questions throughout the process which Jenny and her team were more than happy to answer. I can't recommend Leaders enough. Thank you!
Agent replied · 19 June 2024
Hi Lucy, thank you so much for your feedback. We are pleased you have been happy with the service and would recommend us. We will be sure to pass on your kind words to the team, in particular Beth and Jenny.
5/5
GoogleHad a great experience with Leaders. Mohammed set up a virtual viewing for me and always stayed in touch regarding updates. Selwyn was also very understanding when one property ended up not suiting me, as it was too far from my office. Would recommend!
Agent replied · 30 September 2023
Tori O Connor, your wonderful feedback and rating mean a lot to us.
5/5
GoogleSelwyn has been very proactive and very helpful in helping me find a place and making the relative adjustments to cater to my requirements!
Agent replied · 19 June 2024
Robyn Bvuma, reviews like this give us motivation and help us ensure we provide high-quality care.
5/5
GoogleSelwyn has been so helpful in setting up a viewing, with other estate agents I've found that I'm waiting days for a response where as Selwyn would reply within a few hours. Thanks Selwyn!
Agent replied · 30 September 2023
Becky Corbel, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Leaders Estate Agents Forest Hill.
5/5
GoogleSelwyn, James, Macy, Lillie and Lucy gave me fantastic service. Recommend to all Landlords 100%
Agent replied · 13 April 2026
Dear Adeniyi Ambali We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
5/5
GoogleGreat experience. It seems like we entered their agency one day and moved in the next. All was organised very quickly, amazing contact with the agent (even late in the evening). We were looked after by Selwyn and he was really helpful every step of the way: finding the property, organising paperwork etc. Will definitely come back for my next move.
Agent replied
Hi Adam, thank you very much for leaving us a review; we are really glad you are happy with the service you received when securing a property with our lettings team! We really hope you enjoy living in your new home.
5/5
GoogleVery good experience with a quick answer. Selwyn Pacheco is a very professional and kind assistant Lettings Manager. I highly recommend
Agent replied · 19 June 2024
Audrey Magnin, thank you so much for the positive review!
5/5
GoogleI have just purchased my first house through Leaders. Both Camilla and Jenny have been incredibly helpful, friendly and always available to help throughout the entire process. As my husband and I are first time buyers, we naturally had lots of questions throughout the process which Jenny and her team were more than happy to answer. I can't recommend Leaders enough. Thank you!
Agent replied
Hi Lucy, thank you so much for your feedback. We are pleased you have been happy with the service and would recommend us. We will be sure to pass on your kind words to the team, in particular Beth and Jenny.
5/5
GoogleI have just purchased my first house through Leaders. Both Camilla and Jenny have been incredibly helpful, friendly and always available to help throughout the entire process. As my husband and I are first time buyers, we naturally had lots of questions throughout the process which Jenny and her team were more than happy to answer. I can't recommend Leaders enough. Thank you!
Agent replied · 30 September 2023
Hi Lucy, thank you so much for your feedback. We are pleased you have been happy with the service and would recommend us. We will be sure to pass on your kind words to the team, in particular Beth and Jenny.
5/5
GoogleSelwyn was very accommodating. He attended all of my concerns and questions and helped us secure a property. Selwyn is the best agent i have met so far.
Agent replied · 19 June 2024
Cj Arrojo, we are so happy to read such a great review about Leaders Estate Agents Forest Hill!
5/5
GoogleReally great experience with Leaders, especially Selwyn! Super responsive and run a fair process which was a delightful experience as a tenant. Thanks for your help in my search!
Agent replied · 19 June 2024
Lisa Houston, thank you for your kind review; we are happy to pass along your comments to the team here at Leaders Estate Agents Forest Hill!
5/5
GoogleSelwyn has gone above and beyond to help secure our rental property. He answered all our questions and kept us up to date with the progress. He made the process seemless. Thank you Selwyn, I hope you continue to give excellent service at Leaders.
Agent replied · 30 September 2023
Sany Miah, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Leaders Estate Agents Forest Hill.
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Questions about Leaders London
Has Leaders won any awards?
Yes. In The Trusted Agent 2026 awards: Leaders, London won Platinum.
Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. Leaders hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
