Trusted Agent profile · London
★★★★★
1,273 reviews across 1 platform
9-13 The Facade, Devonshire Road, London, SE23 3HA
Part of Leaders, see every office.
Leaders's office in London, at 9-13 The Facade, is rated 4.9 out of 5 across 1,273 reviews on 1 platform, including 1,273 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards.
Tell us what you need and we'll put you in touch. Leaders hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
The Trusted Agent 2026 results for Leaders, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleFantastic service from start to finish! Selwyn made the entire process smooth and stress-free. He team was professional, responsive, and personable. Highly recommend!
Hello Mighty Minds Ja, thank you; we appreciate your feedback!
5/5
GoogleI had very tight moving dates, Selwyn was a super star and made sure the process was smooth and quick! I went from viewing the property to moving in 1 week later with no stress or problems. Extremely impressed with the service, with the added bonus of James throwing in a hamper as a moving in gift!PositiveResponsiveness, Professionalism
Hi Steph Ashley, Thank you for taking the time to review your recent experience you have had with our team at Leaders Estate Agents Forest Hill. We're so happy you had a positive experience with us. Don't hesitate to be in touch if you require anything further. Kind regards Customer Relations Team
5/5
GoogleGreat experience, aleyna was great , very helpful he went on and beyond to help .
Hello Kadijatou Jallow Thank you for your review! We love to receive positive reviews after customers have had great experiences with us. Many thanks Selwyn Pacheco
5/5
GoogleI’m very happy with their service. Mohammed is amazing. Fast, professional, friendly and very supportive when needed. Many thanks!
Hello Maria Zizzi, thank you; we appreciate your feedback!
5/5
GoogleThey're the best letting agency we have come to use and we can't be more thankful after the nightmares we have had with some other ones! Communicating with Amie is fast and easy and she really keeps in touch with us should we need anything or if anything is wrong. Thanks very much Leaders for making renting far more easier! - As it should be!
Hi Paulyne, we are very happy to read that the team at Forest Hill have been able to provide you with such a positive experience and we are so delighted that the team have been able to help make the renting process as easy as possible for you. If there is anything we can do to help in future then please don't hesitate to get in touch. Kind Regards Joe Gilliland Customer Care Manager
5/5
GoogleSelwyn was great to deal with, very helpful and responsive. Got things arranged in a friendly and efficient manner. Much appreciated.
Samuel Brown, we are very happy we could provide you with a positive experience!
5/5
GoogleSelwyn provided me amazing support to find the right one bedroom flat in just exactly the area I wanted. He has been one of the most helpful letting agent I encountered in London. Absolutely outstanding commitment to his job, replying with sniper accuracy to any of my questions during the entire process ! Thanks a lot Selwyn! Couldn’t recommend more.
Dear Chloé Htjs Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleIt was a very pleasant experience working with Selwyn. Selwyn was very professional and thorough. Answered any questions we had.
Chioma Williams, it's experiences like yours that really keep us motivated!
5/5
GoogleGreat service. Thank you Selwyn for guiding us through the renting process accurately and swiftly.
Matteo Tiberi, we are so pleased you enjoyed your visit to Leaders Estate Agents Forest Hill!
5/5
GoogleSelwyn was very responsive and helpful. Had me booked for a viewing within minutes!!! That’s why I would always choose Leaders, they are the best in service!
Hello Irene Ikpi, we appreciate you taking the time to leave us this feedback.
5/5
GoogleI have recently just moved house and Selwyn at leaders forest hill was the guy who helped me to find my new beautiful home. Any question or queries I had, Selwyn was very efficient in getting it sorted and was always willing to help when needed to make my move as smooth as possible. Overall I had a fantastic experience and would definitely recommend!
Hi Hollie, thank you so much for sharing your positive experience. We are really glad you feel satisfied with the service you received! All of us here hope you are really happy in your new home. If there is anything else we can do for you, please do not hesitate to ask! Many thanks, Leaders
5/5
GoogleMohammed has been extremely available beyond his working hours to facilitate a quick turnover to a tight deadline for us
Dear Hazel Davis Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleSelwyn was really valuable start to finish and helped us with our property search! We are hopefully about to secure our next home and it was with his kind help and dedication we have got this far!
Hi Natasha Hearn, we are very happy to have provided you with such a positive experience!
5/5
GoogleSelwyn has been fantastic with helping me to find new property. His professionalism and “can do” attitude didn’t go unnoticed. The whole process was stress free and all my enquiries and questions were answered efficiently. It is refreshing to work with people who take pride in what they do and care about their customers. Keep up the good work 🥰
Hi Diana Gailiunaite, Thank you for taking the time to review your recent experience with our Leaders Estate Agents Forest Hill branch. It's pleasing that we could provide you with a positive experience. Don't hesitate to be in touch if you require anything further. Kind regards Leaders Estate Agents Forest Hill
5/5
GoogleVery good experience, special thanks to Selwyn, best agent I ever contact to.
Hi Артем Стоцький, thank you for taking the time to leave a review for us at Leaders Estate Agents Forest Hill. We're happy we could meet your expectations!
5/5
GoogleSelwyn is a very nice and responsive person. He arranged a viewing for us in a short notice, and helping us to find our new rent. He is professional and available at anytime to respond our queries.
5/5
GoogleSelwyn was fantastic in helping me view a property. His timeliness, promptness, transparency and support with all questions, queries, etc. was great and it's the best customer support I've had during my search. If you get support from Selwyn, you'll be lucky.
Ines R-roda, thanks for your praise and kind comments about our team.
5/5
GoogleLeaders are fantastic. They have been our agency of choice for years. Always go the extra mile. Especially Selwyn 😊 …
Janos Nieddu, we're glad you had such a wonderful experience with us!
5/5
GoogleExceptional service! Selwyn was very helpful and professional. He also provided tips and guidance on the whole letting process. Really appreciated!
Obie Trice, thank you for sharing your positive experience!
5/5
GoogleSelwyn Pacheo is always great at communicating where things are at and helpful in making sure everything is in good order for both me and my tenants! I recommend!
Dear Polly Newport Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleExcellent customer experience from start to finish. Selwyn and James were very proactive in finding a tenant for my property with brilliant communication throughout. Having an online management portal where I can see important documents and progress is a nice feature. Highly recommend Leaders in Forest Hill.PositiveResponsiveness, Quality, Professionalism
Simon Chan, we're happy to hear you had such a positive experience with our team!
5/5
GoogleSelwyn was really helpful, responsive, and doesn’t waste any time in getting back to you. Thank You again Selwyn.
Thank you again for taking the time to let us know how we did. We hope you have a great day!
5/5
GoogleI had such a great experience renting from Leaders Forest Hill. James and Selwyn were extremely attentive and communicative.
Hi Laura Olesen! We're so happy we were able to help you out!
5/5
GoogleBig thank you to James Henman for his assistance throughout our search!
Babacan, we are so pleased you enjoyed your visit to Leaders Estate Agents Forest Hill!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Leaders, London won Platinum.
Tell us what you need and we'll put you in touch. Leaders hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
