Trusted Agent profile · London
★★★★★
882 reviews across 1 platform
15-17 Westow Hill, London, SE19 1TQ
Part of Kinleigh Folkard and Hayward, see every office.
Kinleigh Folkard and Hayward's office in London, at 15-17 Westow Hill, is rated 4.8 out of 5 across 882 reviews on 1 platform, including 882 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for Kinleigh Folkard and Hayward, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleVery grateful to Crystal Palace branch manager, Tyrone Eneh, and Kimberley Jules-Crompton for fantastic support during an extremely challenging house sale. It took a massive amount of diplomacy and effort to get it over the line and Kim was tenacious and professional throughout this very difficult time. Would highly recommend their services.
5/5
GoogleChevone recently rented out my flat, she was really responsive and professional - my flat was rented very quickly and Chevone put a lot of effort in during the rental process. I would definitely recommend Chevone and KFH as the service has been great throughout the process. (review by Amanda E and Tom P)
5/5
GoogleKFH Crystal Palace branch, were excellent throughout the property buying process. Sian encouraged me to put in an offer on the property and I was delighted when it was accepted. Sian was diligent and always responded to my E-mails and gave me updates with impeccable timing. Thanks to her I'm in my dream home!
5/5
GoogleWould highly recommend. Matt made the process so smooth and easy, quality customer service the whole way. Thanks again Matt!
5/5
GoogleDwayne Whyte supported us through our purchase of a flat in Crystal Palace and was excellent throughout - friendly, responsive and didn't mind answering all the questions we had as first time buyers. Also extremely helpful through trickier stages of the process. Highly recommend.
5/5
GoogleIt was a pleasure working with the Crystal Palace branch and in particular Fatos. Professional and prompt service, always available and last but not least a friendly face focused on longterm business relations.
5/5
GoogleAbsolutely fantastic experience. The sales team kept me constantly updates with viewing feedback and were very proactive. When we decided to let our property, Shareen and Jesee were very efficient and explained everything.
5/5
GoogleI want to acknowledge and thank Jesse & Mattea at Crystal Palace for being ever so helpful and friendly. Their professionalism throughout really shows.They communicate extensively and clearly, and go above and beyond to respond quickly and help with anything you need.
5/5
GoogleSian was so helpful and patient with us from viewings through to completion. As first time buyers we had a lot of questions and concerns, and Sian guided us through the process. She was more helpful and informative than our own solicitors! Highly recommend trusting Sian with your purchase of your new home.
5/5
GoogleWe’ve just had an offer accepted on a house we fell in love with. Jack has been extremely helpful and had our back the whole way of us trying to get it. He’s been very professional and responded quickly to all our calls and emails. Would highly recommend
5/5
GoogleMy wife and I had a great experience of KFH when selling our property in Crystal Palace. Andrew Stvarou and the team were incredibly professional, diligent and ensured there was very good communication between other agents in our chain which was essential. Highly recommended for those selling in the Crystal Palace area.
5/5
GoogleI have been working with Dwayne on finding a property and the experience has been excellent. He is super friendly, always shows the property well, knows all the facts and remembers all my requirements! He’s extremely proactive in setting up viewings and alerting me when new properties come on the market. I would highly recommend working with him, it’s turned finding a house into a stress free, personalised and fun experience!
5/5
GoogleI have lived in London for 3 and a half years to date I didn't have a good service like I had in this agency, I will say the best agency in all of London I still had great service from the great professional she is SHAREEN VASSELL 🙌🏻🙏🏼👏called and she is to be congratulated she gave all the support from start to finish I managed to make my move in just one week of talks, congratulations are in order for the best real estate agency in London.
5/5
GoogleTiffany was a great help in my renting journey and helped with the overwhelming first time renting feeling! Tiffany was kind, professional and accommodating. Positive experience from KFH Crystal Palace. Thank you.
5/5
GoogleMy wife and I would like to thank Tiffany Akoto for her knowledge, professional attitude and support she showed to us whilst helping us to find suitable accommodation we are truly grateful thank you. She was a breath of fresh air..!!
5/5
GoogleI highly recommend the KFH Crystal Place Team. I was helped by Tiffany who was nothing short of exceptional. She went above and beyond to help me find a ‘home’. She was attentive, prompt, professional and highly knowledgeable about the housing/property market. I will definitely be using her for my next search.
5/5
GoogleWe would highly rate our experience with KFH Crystal Palace when buying our first property. They were extremely attentive and with us every step of the way throughout the sale process. Sian and Tyrone were both extremely helpful and we would definitely consider our property search with them again in the future.
5/5
GoogleWe have been assisted by Dylan and Jesse to find our first flat in the UK from abroad. They have been amazing from the beginning to the end of the process. Super responsive, and they explained everything. We warmly recommend this agency
5/5
GoogleWe bought (2015) and subsequently let (2023) our South Norwood property through KFH. As first time and slightly apprehensive landlords, Jesse and Mohamed and the rest of the lettings team at KFH were fantastic from the start to the end of the process. They guided us through the entire process, provided us with assistance on obtaining the right certifications and sourced a lovely family to rent our property. I highly recommend the KFH letting (and sales) teams!
5/5
GoogleWe are a family that's recently relocated from HK to the UK with kids and a dog. Frankly, it was tough to find a place here in London. We were lucky to come across KFH and Shareen, who was extremely helpful in spending time with us and finding us a lovely place. We had some specific requirements in the rental place that Shareen really worked hard to get us. We are extremely pleased and strongly recommend KFH and Shareen
5/5
GoogleJust rented a flat through KFH and Tiffany was really helpful throughout the process answering all of my questions with good response times. James was also very helpful when he showed me around the flat for my viewing. Both were really friendly and helpful.
5/5
GoogleTyrone was exceptional at dealing with our purchase, great communication and highly professional at all times. Thank you!
5/5
GoogleMichael was our main contact at KFH. We couldn't have asked for a better service from him! He was completely honest with us every step of the way and helped us find our dream flat. The agency were super organised and really helped to speed up the process! Thanks again Michael!
5/5
GoogleI dealt with Ren. My daughter rented a house with two other students, which is complicated enough. But Ren also had to deal with me, a guarantee in another country. He did brilliantly and I was able to finish all kinds of processes in time and without added stress. Well done!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Kinleigh Folkard and Hayward's London office has 882 reviews across 1 platform: 882 on Google.
Kinleigh Folkard and Hayward London is rated 4.8 out of 5 across all 882 reviews, and 4.8 out of 5 on Google from 882 reviews.
Yes. In The Trusted Agent 2026 awards: Kinleigh Folkard and Hayward, London won Trusted Agent.
Kinleigh Folkard and Hayward London, 15-17 Westow Hill, London, SE19 1TQ.
