5/5
GoogleTyrone was exceptional at dealing with our purchase, great communication and highly professional at all times. Thank you!
Trusted Agent profile · London
Kinleigh Folkard and Hayward London reviews
★★★★★
882 reviews across 1 platform
15-17 Westow Hill, London, SE19 1TQ
Part of Kinleigh Folkard and Hayward, see every office.
Kinleigh Folkard and Hayward's office in London, at 15-17 Westow Hill, is rated 4.8 out of 5 across 882 reviews on 1 platform, including 882 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards.
Awards
The Trusted Agent 2026 results for Kinleigh Folkard and Hayward, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Google5/5
GoogleAlex has been very efficient in helping me out to secure a viewing and sorting out all the paperwork. She's has been also very responsive whenever I asked for any detail regarding the property. I believe she's an asset to Kf&f Crystal Palace. I can tell her she's got a very satisfied tenant. Sami
5/5
GoogleI have recently been looking to move closer to my daughter and had a couple of viewings with Stephanie Carson. Unfortunately, I had to cancel some appointments at the last minute, but Stephanie's level of professionalism was amazing as she …
5/5
GoogleJack has been so helpful from the very beginning of the process. It's made our whole experience of purchasing our first home, pretty stress free! Would happily work with the Crystal Palace team in the future for any property related needs!PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleDevonte was very kind and patient, thank you very much for all your assistance throughout this process!
5/5
GoogleSian was professional, helpful and prompt in her responses from the time she picked up my initial phone call to the agency.Her approach was just right for us, not pushy, and open and transparent.We enjoyed our house viewings with her.She is an asset to KFH.
4/5
GoogleI used KFH to lease an apartment and the service was brillisbr. Tiffany Akoto was the lettings officer who worked relentlessly that my needs were met. She patiently took me from one property to the other until I got the right one. Well done Tiffany, massive big up to KFH!
5/5
GoogleThroughtout stress in finding right place was not easy till dependable estate agent Kaan helped me. Kaan has been outstanding during entire process was very helpful,patient. I can t speak highly enough about him ,professional,competent,friendly. I would highly recommend his service. Thank you kaan Salah mallek Tenant 20 beeches close.
5/5
GoogleDevonte was great and helped us close on a rental property within a few hours. Very professional outfit.
5/5
GoogleDevonte was very professional and communicative throughout the whole renting process. I highly recommend him. Thank you Devonte!
5/5
GoogleSian was really brilliant. From the moment she showed me the property, to her work to secure my bid, all the way through a surprisingly awkward sale, she was there to help. Always calm, always on the ball, and always chasing. I couldn't have asked for more
5/5
GoogleKyle was extremely attentive and maintained good communication throughout the process. He was well informed on key details and I didn't feel pressurised, which was a breath of fresh air. Jesse was also top notch when dealing with our queries when Kyle was away. I'd definitely recommend KFH.
5/5
GoogleI wish I could put 100 stars. great service and quick .their service is fantastic and professional I highly recommend Thank you a lot dear Shareen U are amazing
5/5
GoogleOnce again KFH have pulled it out the bag! They sold another house for me with determination and efficiency. Amy was extremely communicative, efficient amd understanding. The manager Tyrone was also very helpful. I couldn’t be more grateful for your services. Thank you KFH!
5/5
GoogleSiân Fontaine was very helpful and responsive throughout the process of buying our first home. We really enjoyed woking with her and would definitely work with her again. Thank you for making the process so smooth for us.
5/5
GoogleSian was particularly helpful, answering so many questions and really taking the time to get to know our requirements and personalities. She showed us round a range of ideal properties and we always knew that viewings with her would be time well spent! Thank you for all your help.
5/5
GoogleMatthew worked hard to get us to our new home, ultimately successful, recommended
5/5
GoogleTyrone and his team are very professional they were able too keep us updated all the time and was very forthcoming with updates on the property market and its impacts. Glad to work with them on our families home. Look forward to doing more business.
5/5
GoogleFinding and securing a flat to rent through KFH has been a very straightforward process. They kept me updated and answered my questions throughout the entire process. Mohamed in particular went out of his way to ensure I was part of new viewings, provided me with insight about the area and was available for any and all questions from making an offer to getting the keys - thank you for being so helpful, attentive and professional!
5/5
GoogleWe are very pleased with everything that KFH has helped us with to date. It is worth mentioning that it wouldn't be the same if it wasn't for Shareen who has made it a very positive experience. She's such a lovely person - polite, friendly and with good work etiquette. She's genuinely trying her very best to fulfil all your requirements. You can tell she's got a lot of expertise in the field. She's a pro!
5/5
GoogleTiffany has been great from start to finish, so friendly, kept me up to date and made sure things moved along as quickly as possible, even sorted my keys for me earlier than planned! Thank you :)
5/5
GoogleI honestly had a great experience at KFH Crystal palace, i went in not quite knowing what i was looking for but Tiffany was so helpful and talked me through all my options, i finally decided to buy and she pointed me in the right direction. Great Service
5/5
GoogleI had an outstanding 5 stars experience with KFH Crystal Palace, and Rachel, in particular, made the entire process smooth and enjoyable. Her professionalism set her apart, making the property hunt a delight. The KFH team at Crystal Palace demonstrated exceptional service throughout, and I'm grateful for their dedication. I highly recommend KFH and Rachel for anyone seeking a seamless and enjoyable property search.
5/5
GoogleAmazing service from Nick and the team, would highly recommend using these guys again!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Kinleigh Folkard and Hayward London
Has Kinleigh Folkard and Hayward won any awards?
Yes. In The Trusted Agent 2026 awards: Kinleigh Folkard and Hayward, London won Trusted Agent.
