Trusted Agent profile · London
★★★★★
882 reviews across 1 platform
15-17 Westow Hill, London, SE19 1TQ
Part of Kinleigh Folkard and Hayward, see every office.
Kinleigh Folkard and Hayward's office in London, at 15-17 Westow Hill, is rated 4.8 out of 5 across 882 reviews on 1 platform, including 882 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for Kinleigh Folkard and Hayward, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleWe had a great experience with Sian, who helped us purchase our property in Crystal Palace. Sian was extremely proactive at chasing up solicitors and was always friendly and responsive to our emails/calls. We couldn't have asked for better service than we got!
5/5
GoogleSian was brilliant from the moment we met her. Very personable and understanding and made every effort to get our purchase through - even with deadlines approaching. She was incredibly responsive and I'd recommend buying a property with Sian to anyone.
5/5
GoogleTiffany was amazing and very helpful at every step of the process. We loved working with her and she was really dedicated. Thanks for this great experience.
5/5
GoogleWill has been helping us with our property search and we couldn't be happier with the assistance he has provided. His honest, attentive and professional manner means we are confident that we will find the right property for us through KFH.
5/5
GoogleMy search with Sam and the team at KFH has been seamless. They always keep in regular contact and provide accurate information, unlike others. Huge thank you to Sam and the lettings team at KFH CP
5/5
GoogleWe had a great experience working with the lovely Sian and the team at KFH. They were very friendly, very efficient and I would recommend them to anyone thinking of selling in the Crystal Palace area.
5/5
GoogleI was looking for a property and was time limited. I was referred by a friend to KFH and voila I met Stephanie. The lady’s services were super amazing and very quick to respond. I secured a property in just a few hours after viewing it. Kudos to you Steph! I highly recommend her! Mel
5/5
GoogleSamuel was our main contact, he was professional, friendly and helpful. We are very thankful to Samuel because we now live in a lovely place we are happy to now call home. Samuel and his colleagues at kfh we highly recommend.
5/5
GoogleJust wanted to say a massive thank you to Ren Fergus. Totally professional and worked tirelessly and honestly to ensure I found the right home. You're a lovely young man and on behalf of my family and I we wish you all the success for the future. 👍🏾👍🏾👍🏾 …
5/5
GoogleSold my flat with Dwayne and couldn’t have been happier with the service - dwayne was great to chat to, efficient and helpful. We would’ve been moved in 2 months if it wasn’t for issues in the onward chain. Highly recommend KFH (and dwayne!)
5/5
GoogleWe have had two positive experiences with KFH crystal palace. Most recently Amy was fantastic, she had negotiated in the background to ensure the smooth running of our sale and she maintained excellent communication with all parties.PositiveResponsiveness, Professionalism
5/5
GoogleVery friendly and polite team. Oliver was extremely professional and a pleasure to deal with, patient and supportive in my search for a new home.
5/5
GoogleSian Fontaine and her team all did an amazing job in selling my flat - during the height of the pandemic with all its additional challenges. They were always professional and easy to deal with. Highly recommend.
5/5
GoogleReally want to thank the team at KFH especially Tiffany. She was very professional and helpful in assisting me to find my lovely home for rent. She was lovely, patient, knowledgeable and provided an excellent customer service. Check the team at KFH out especially Tiffany....
5/5
GoogleTiffany and the team at KFH Crystal Palace have been great. Polite, quick, knowledgeable and most of all which is rare for a real estate honest. Had some rubbish people in the past but the team here have been head and shoulders above the rest.
5/5
GoogleMy husband and I would like to say a big "thank you" to Trenae for guiding us through both the selling of our present home and liaising so well to support our buying of our new home in another city that even the estate agent leading the sale of what we hope to be our new home sings his praises! She thinks you are amazing and so do we!! We have appreciated your wise advice, absolute professionalism and prompt action when the initial sale fell through. House selling and buying is not always straightforward so we count ourselves privileged to have had you walk the journey with us.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleGreat service from Lewis and the team at KFH, highly recommend!
5/5
GoogleThis Company does a great job with professionalism and safety. I recommend it. Also, Ms. Tiffany Akoto was very friendly and converned about details.
5/5
GoogleSian has been an absolute dream to work with! She is super helpful when it comes to questions we have, does a great job of filtering for us, and has been very patient over the past two months as we go through this hunt.
5/5
GoogleFound KFH to be the best estate agents in terms of all of their correspondence (the right balance of contact!) and their team. I dealt with Sian who was great at sending us suitable properties and being flexiable with viewings. Would highly recommend them.
5/5
GoogleSian Fontaine is a great professional. Buying my flat with her was a breeze dare I say it. She didn’t get me in a bidding war even though there was someone else in the mix. Polite and reliable she’s a 5 star estate agent
5/5
GoogleAmazingly helpful for first time renters or people who are not sure how to go about renting properly. our Agent Tiffany Marla was amazing, answering questions ( alot of questions) very quickly and the whole team are incredible. thank you so much!!!! highly recommended!
5/5
GoogleFive stars well earned for the team at KFH Estate Agency. From the start, they provided exemplary service - prompt, professional and accommodating. The team was responsive to any concerns or queries, which made the whole tenancy period smoother. Their clear and consistent communication also stood out. Thank you KFH Estate Agency for the positive experience. Highly recommend to anyone looking for a hassle-free rental experience.
5/5
GoogleOutstanding service from Trenae Anderson who absolutely went above and beyond to enable our purchase which was part of a complex chain and process. Trenae was helpful, responsive, supportive and reliable - all with a smile! Highly recommend.
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Yes. In The Trusted Agent 2026 awards: Kinleigh Folkard and Hayward, London won Trusted Agent.
