5/5
TrustpilotAmazing estate agents
Amazing estate agents. Specially the Deptford branch 😊. Personalised and fast results. Lauren you are a five star ⭐️⭐️⭐️⭐️⭐️
Agent replied · 13 June 2024
Thank you Anastasios, that's great to hear.
Trusted Agent profile · London
Keatons London reviews
★★★★★
1,820 reviews across 3 platforms
Albury Corner, 186A Deptford High Street, London, SE8 3PR
Part of Keatons, see every office.
Keatons's office in London, at Albury Corner, is rated 4.9 out of 5 across 1,820 reviews on three platforms, including 286 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards, one of five awards Keatons won in 2026.
286
Reviews on Google
This office
22
Reviews on Facebook
Business-wide
1,512
Reviews on Trustpilot
Business-wide
Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. Keatons hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
Awards
The Trusted Agent 2026 results for Keatons, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotShaun is amazing!
Had a fantastic experience working with Shaun! Best agent we've worked with. He really went above & beyond to make things work for us. So happy with the outcome.
Agent replied · 24 August 2024
Thank you for your kidn review Olivia.
5/5
TrustpilotHelpful property management
Helpful property managementNatalie was always helpful, friendly and responsive. Always made any queries easy to deal with!
Agent replied · 13 June 2024
Thank you Laurence, that's great to hear.
5/5
TrustpilotThanks for helping me Oscar
Thanks for helping me Oscar, you were great!
Agent replied · 13 June 2024
Glad to hear Oscar could help you. Thank you for your review.
5/5
GoogleExcellent team very supportive during my sale, accessible, communicative and all helpful. Andrew Jackson deserves special mention for experience and advice and resourcefulness when ever any problems arise. Best agency I've ever used.
Agent replied · 20 June 2024
That's fantastic to hear, thank you Tony.
5/5
GoogleOJ Budak from Deptford Keaton’s showed my family and I a property in New Cross/Deptford and he was very friendly, reassuring and professional. We were very pleased with our viewing.PositiveResponsiveness, Quality, Professionalism, Value
Agent replied · 20 June 2024
Thank you Amy, that's great to hear.
5/5
GoogleHi I have used Keatons service as a landlord with a completely positive experience. Lauren, Mónique, Chatlottes have all been very helpful, professional and honest. I would highly recommend them.PositiveResponsiveness, Quality, Professionalism
Agent replied · 20 June 2024
Thank you for your review Camillus.
5/5
TrustpilotJose and Lauren
We have been renting one of Keaton's houses for one year and we have had no issues at all so far. Today, Abhijit has kindly collaborated with us to successfully agree an extension of our tenancy period.
Agent replied · 13 June 2024
Thank you for the review Jose.
5/5
TrustpilotGreat
Justine Reynolds agent - very efficient and great communication with the move. Felt very supported with any issues with the house.
Agent replied · 13 June 2024
Thank you for your kind review.
5/5
TrustpilotI have been very impressed
I have been very impressed with the prompt and informative service provided by Elliot through your my experience of buying a property with him.
Agent replied · 13 June 2024
Thank you for your kind review Lucy.
5/5
TrustpilotExcellent service!
I had great experience so far with OJ Budak from Deptford Keaton’s. He has been very helpful in this process of getting my dream flat.
Agent replied · 15 June 2024
That's fantastic to hear, thank you Sally.
1/5
TrustpilotAwful service
Awful service - complete disaster. Would never go near this company again.
Agent replied · 13 June 2024
Hi Greg,Thank you for taking the time to leave a review of our services - we’re really sorry to hear you were disappointed with your experience. This is not the sort of feedback we normally receive and we can assure you that the matter will be thoroughly investigated. Please could you send an email to headoffice@keatons.com as soon as possible to discuss the details of the problems you encountered and the property address in question so that we can take steps to resolve this situation.We hope to hear from you soon.Kind regards,Keatons
5/5
GoogleReally helpful, friendly service from Charlotte at Keatons, Deptford. I’m happy with my new home x
Agent replied · 20 June 2024
Thank you for your review, that's great to hear.
5/5
GoogleI have been searching for houses for about 2 months now and had a great experience when visiting flats managed by Keatons, re ally recommend it.
Agent replied · 20 June 2024
That's great to hear thank you Adriana.
5/5
GoogleGreat experience- OJ Budak from Deptford Keatons was very knowledgeable, professional and felt approachable to ask any questions and assist with my property search, thank you!
Agent replied · 20 June 2024
That's fantastic to hear, thank you for your review Laura.
5/5
GoogleJust starting my property search, and OJ Budak from Deptford Keaton’s has been great to deal with. Helpful, proactive and very knowledgable of the area!PositiveResponsiveness, Professionalism
Agent replied · 20 June 2024
That's great to hear, thank you William.
5/5
Googlefantastic experience renting with keatons - quick, efficient and smooth process. And a very communicative and friendly service from my agent lauren wood. Highly recommend :)
Agent replied · 20 June 2024
Thank you Ell, that's great to hear.
5/5
GoogleWelcoming and professional
Agent replied · 20 June 2024
Thank you Juste.
5/5
TrustpilotGreat guidance through the property…
Great guidance through the property search. Really appreciate Oscar for all his help !
Agent replied · 13 June 2024
Thank you for your kind review Sonali.
5/5
TrustpilotGreat team
Great team, great service, always available when needed, would definitely recommend
Agent replied · 13 June 2024
Thank you Andrea, glad to hear this.
5/5
TrustpilotTenancy discussions
I have been dealing with Natalie Craddock at Keatons and I must say in our dealings and discussions I found her most professional and helpful. John Simmons
Agent replied · 13 June 2024
Thank you John, that's fantastic to hear.
5/5
TrustpilotViewed flats with OJ B in Deptford
Viewed flats with OJ B in Deptford. Great guy with a strong understating of the market; will be continuing my search with Keatons!!
Agent replied · 13 June 2024
That's fantastic to hear, thank you Katie.
5/5
TrustpilotMatthieu from Keatons shoreditch has…
Matthieu from Keatons shoreditch has been very helpful in assisting my partner and I to find a new rental. Very friendly and pleasant experience dealing with him.
Agent replied · 24 August 2024
Thank you Stephanie, that's great to hear.
5/5
GoogleOJ Budak from Deptford Keaton’s did an excellent job showing me around a a property on the high street, seemed like someone I could trust!
Agent replied · 20 June 2024
That's fantastic to hear, thank you for your review Barnaby.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Keatons London
Has Keatons won any awards?
Yes. In The Trusted Agent 2026 awards: Keatons, London won Gold; Keatons, London - Canary Wharf won Gold; Keatons, London - Bow won Gold; Keatons, London - Wanstead won Gold; Keatons, London - Shoreditch won Trusted Agent.
Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. Keatons hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
