5/5
GoogleExcellent customer service and great staff all around - especially Lauren Wood who could not have been more helpful!
Trusted Agent profile · London
Keatons London reviews
★★★★★
1,819 reviews across 3 platforms
Albury Corner, 186A Deptford High Street, London, SE8 3PR
Part of Keatons, see every office.
Keatons's office in London, at Albury Corner, is rated 4.9 out of 5 across 1,819 reviews on three platforms, including 286 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards, one of five awards Keatons won in 2026.
286
Reviews on Google
This office
22
Reviews on Facebook
Business-wide
1,511
Reviews on Trustpilot
Business-wide
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Tell us what you need and we'll put you in touch. Keatons hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
Awards
The Trusted Agent 2026 results for Keatons, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Google5/5
TrustpilotReally good service with provided by…
Really good service provided by Natalie and the whole team.
Agent replied · 13 June 2024
Thank you for your kind review Ray.
5/5
TrustpilotGreat service from Natalie at Keatons…
Great service from Natalie at Keatons in Mile End who sorted our check-out inventory and the return of our deposit very quickly!
Agent replied · 13 June 2024
Thank you for your review Gabi, that's great to hear.
4/5
TrustpilotGreat Customer Care
Have recently moved into a new property with the help of Keatons. The process was very straightforward and efficient, and the agents were very supportive and responsive!
Agent replied · 13 June 2024
Thank you Luke, that's great to hear.
5/5
TrustpilotJustine Reynolds who assisted us…
Justine Reynolds who assisted us through all the renting contract process was absolutely brilliant.
Agent replied · 13 June 2024
That's great to hear, thank you Evandro.
5/5
GoogleExcellent service from Rob! A good example of kind, friendly and professional individual. He was kind enough to show around the flat and listen to the concern. He made sure that he is flexible enough to fulfil tenants requirement.
Agent replied · 20 June 2024
Thank you Pratibha, this is great to hear!
5/5
GoogleI warmly recommend them everything went well and we love our new flat :)
Agent replied · 20 June 2024
Thank you Barabas, that's great to hear.
5/5
TrustpilotLovely service from an incredibly…
Lovely service from an incredibly helpful team!
Agent replied · 13 June 2024
Thank you for your kind review Milly.
5/5
TrustpilotNatalie Craddock has made move in…
Natalie Craddock has made move in process easy and quick,Thanks for all your help!!
Agent replied · 13 June 2024
Thank you Preethi, that's great to hear.
5/5
GoogleI just had more great service from Monique, organising a replacement fridge for tenants. She was as pleasant, helpful, knowledgable and efficient as she always is. Top marks again!PositiveResponsiveness, Quality
Agent replied · 20 June 2024
Thank you for the kind review Joe.
5/5
GoogleOne of the most professional and reliable estate agencies I've rented a place with. The agent, Lauren Wood , was very helpful assisting us through the whole process. Thank you
Agent replied · 20 June 2024
That's fantastic to hear, thank you for your review Patrycja.
5/5
TrustpilotVery good service
Very good service, we were kept up to date with tenancy progress at every stage.
Agent replied · 13 June 2024
That's great to hear, thank you Mukundray.
5/5
TrustpilotGreat experience with Keatons
Clear, transparent communication from Keatons, from the opening conversation to reaching an agreement. I really highly recommend working with them.
Agent replied · 13 June 2024
That's great to hear, thank you Matt.
5/5
TrustpilotI have rented my flat with Keatons and…
I have rented my flat with Keatons and Billy Haspineall. Very professional and firendly. Antoine DORMY
Agent replied · 13 June 2024
Thank you Antoine, that's great to hear.
5/5
TrustpilotHad a very good experience moving into…
Had a very good experience moving into a new property with Luke Bill - handled all communications quickly and completely!
Agent replied · 13 June 2024
That's great to hear, thank you Fraser.
5/5
TrustpilotRented a fantastic apartment at a good…
Rented a fantastic apartment at a good price.
Agent replied · 13 June 2024
Thank you for your kind review Ross.
5/5
GoogleOJ Budak from Deptford Keaton’s was really friendly and has made the process of buying my first home less stressful than expected :)
Agent replied · 20 June 2024
Thank you Brogan, that's great to hear.
5/5
TrustpilotMatthieu
We had a lovely experience finding this property. Matthieu especially was so patient and helpful and made finding a place a breeze.
Agent replied · 15 June 2024
That's great to hear, thank you Lulu.
5/5
TrustpilotEasy and quick in professional way
Easy and quick in professional way. More over Justin and Natalie great service
Agent replied · 13 June 2024
Thank you Preethi.
5/5
TrustpilotMatthieu is the ONE
Matthieu! Matthieu! Matthieu!!! This guy has been amazing! Matthieu exactly knew what I needed and showed me amazing options! My search has been so smooth and quick! Thank you!
Agent replied · 13 June 2024
That's great to hear, thank you Lauren.
5/5
GoogleThe team have been really friendly and helpful. The photos were really nice and they were communicative and responsive. Many thanks to OJ Budak, Andrew Jackson and Jay Izzet!
Agent replied · 20 June 2024
Thank you Ceri, that's fantastic to hear.
5/5
TrustpilotFantastic service and very smooth and…
Fantastic service and very smooth and helpful
Agent replied · 13 June 2024
Thank you for your kind review Jack.
5/5
Googlerob was brilliant, sorted some little extra bits and pieces out for us, as moving house can obviously be manic at times. this really helped us out! he was very helpful, even around all the messy xmas hols and got us settled in really quickly. even was nice enough to check in on us after the move. we felt really valued & looked after. get this guy a beer!
5/5
GoogleRented a lovely one bed apartment with Keatons in Aug 2022. My agent, Lauren Wood, was super professional, responsive and efficient. With her help, I managed to get the tenancy agreement within 4 days. This made my house-hunting experience much more pleasant and stress-free
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Keatons London
Has Keatons won any awards?
Yes. In The Trusted Agent 2026 awards: Keatons, London won Gold; Keatons, London - Canary Wharf won Gold; Keatons, London - Bow won Gold; Keatons, London - Wanstead won Gold; Keatons, London - Shoreditch won Trusted Agent.
Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. Keatons hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
