5/5
TrustpilotHad an easy and pleasant experience…
Had an easy and pleasant experience with Alessandro. Thanks!
Agent replied · 13 June 2024
That's great to hear, thank you for your review.
Trusted Agent profile · London
Keatons London reviews
★★★★★
1,820 reviews across 3 platforms
Albury Corner, 186A Deptford High Street, London, SE8 3PR
Part of Keatons, see every office.
Keatons's office in London, at Albury Corner, is rated 4.9 out of 5 across 1,820 reviews on three platforms, including 286 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards, one of five awards Keatons won in 2026.
286
Reviews on Google
This office
22
Reviews on Facebook
Business-wide
1,512
Reviews on Trustpilot
Business-wide
Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. Keatons hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
Awards
The Trusted Agent 2026 results for Keatons, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotGreat experience with Helen Moseley…
Great experience with Helen Moseley from Keatons. She was very professional and accessible, and had great knowledge about the properties.
Agent replied · 13 June 2024
Thankyou Anita, that's great to hear!
5/5
TrustpilotWe viewed a few places with Dean from…
We viewed a few places with Dean from the Bow Office. He was very helpful and showed us a variety of properties. Would definitely use keatons again.
Agent replied · 13 June 2024
Thank you Laura, that's fantastic to hear.
5/5
TrustpilotVery nice agency
Very nice agency. Mark handled my case and the process went smoothly and efficiently.
Agent replied · 13 June 2024
That's great to hear, thank you Vincent.
5/5
TrustpilotHad a really good experience with Oscar…
Had a really good experience with Oscar from Keatons! Showing me around a property in Bow. Professionalism on point!
Agent replied · 13 June 2024
That's fantastic to hear, thank you Ben.
5/5
GoogleVery responsive, exactly what an estate agent should be doing - agent was OJ Budak from Keaton’s in Deptford.
Agent replied · 20 June 2024
That's great to hear, thank you Andrew.
5/5
TrustpilotI'm renting in Deptford through Keatons…
I'm renting in Deptford through Keatons and have had a great experience with everyone I've interacted with!! Lauren, Rebecca and Simona have been especially friendly and helpful :)
Agent replied · 15 June 2024
Thank you Sav, that's fantastic to hear.
5/5
GoogleGreat experience letting with Keatons for a few years. Sad to leave them. Lauren and Charlotte are great as is the maintenance team, Monique and Martin. Can definitely recommend
Agent replied · 20 June 2024
Thank you for your kind review Tom.
5/5
TrustpilotStaff members were very helpful and…
Staff members were very helpful and accommodating to our circumstances and helped get everything across the line with all parties.
Agent replied · 13 June 2024
Thank you for your kind review Thomas.
5/5
TrustpilotUsed these a few months back
Used these a few months back, no problems what so ever. Good company.
Agent replied · 13 June 2024
Thank you Michael.
5/5
TrustpilotRented a flat through Michael in the…
Rented a flat through Michael in the Kentish Town office and it was a great experience from start to finish. Would absolutely recommend!
Agent replied · 13 June 2024
That's great to hear, thank you Chris.
5/5
TrustpilotOJ took me around a few properties in…
OJ took me around a few properties in Deptford. He has in-depth understanding of the area and the surrounding developments. Fab customer service!Thanks dude 👍Sandy x
Agent replied · 13 June 2024
That's great to hear, thank you for your review Sandy.
5/5
TrustpilotRecently moved in to a new flat with…
Recently moved in to a new flat with the help of Natalie at Keaton's. Very helpful and professional and made the process as painless as possible!
Agent replied · 13 June 2024
Thank you Charlie, that's great to hear.
5/5
GoogleLauren and Charlotte are the best, quick response and fast process😊 One of the best agent 👏 …
Agent replied · 20 June 2024
That's great to hear, thank you for your review.
5/5
TrustpilotThanks for the help Billy in finding…
Thanks for the help Billy in finding and facilitating our latest property!
Agent replied · 13 June 2024
That's great to hear, thank you Ja.
5/5
Trustpilotof the best services I have had
of the best services I have had, the best care, the best customer service. Thanks for being so fast. Delighted to have found this agency
Agent replied · 13 June 2024
That's fantastic to hear, thank you Kevin.
5/5
TrustpilotVery helpful!
Oscar at Keaton's was a massive help through the process of viewings, getting the offer to the landlord and then tenancy agreements.
Agent replied · 13 June 2024
That's fantastic to hear, thank you Chris.
5/5
TrustpilotMichael at the Kentish Town office was…
Michael at the Kentish Town office was very helpful and considerate over the course of our flat search and in getting us into our new flat, which we're absolutely loving.
Agent replied · 24 August 2024
Thank you for your review Freddie, that's great to hear.
5/5
TrustpilotReally helpful throughout the…
Really helpful throughout the experience. Professional, informed, clear and honest communication. Natalie Craddock in particular was helpful in keeping the whole process smooth and easy.
Agent replied · 13 June 2024
Thank you Will, that's fantastic to hear.
5/5
TrustpilotFlat Search - Highly Recommend Will
Excellent service. Will J in particular was very knowledgeable, personable and went to all lengths to assist me - Would highly recommend.
Agent replied · 13 June 2024
Thank you for your review George.
5/5
GoogleThanks to the Deptford team during the sale of our flat. In particular Nathan was friendly, honest and efficient throughout. Would recommend
5/5
TrustpilotPrompt responses and Nice customer…
Prompt responses and Nice customer service from Siane D’Cruz and Natalie Craddock
Agent replied · 13 June 2024
Thank you Linda, that's great to hear.
1/5
FacebookKeatons London could improve by understanding that when a property they manage is wrecking someone else's they have a duty to: Repair as soon as possible LISTEN to the person reporting issues Treat the affected party with respect though timely proactive follow-up Generally behave professionally you have done none of these things
5/5
TrustpilotIt was a smooth and great onboarding…
It was a smooth and great onboarding experience with Keatons
Agent replied · 13 June 2024
Thank you Rutin, that's great to hear.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Keatons London
Has Keatons won any awards?
Yes. In The Trusted Agent 2026 awards: Keatons, London won Gold; Keatons, London - Canary Wharf won Gold; Keatons, London - Bow won Gold; Keatons, London - Wanstead won Gold; Keatons, London - Shoreditch won Trusted Agent.
Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. Keatons hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
