Trusted Agent profile · London
★★★★★
1,821 reviews across 3 platforms
Albury Corner, 186A Deptford High Street, London, SE8 3PR
Part of Keatons, see every office.
Keatons's office in London, at Albury Corner, is rated 4.9 out of 5 across 1,821 reviews on three platforms, including 286 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards, one of five awards Keatons won in 2026.
286
Reviews on Google
This office
22
Reviews on Facebook
Business-wide
1,513
Reviews on Trustpilot
Business-wide
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleWe booked a viewing and was shown around by OJ Budak from the Deptford branch. He was professional and friendly, whilst being able to answer any of our questions thoroughly and clearly. Great experience for a viewing.PositiveProfessionalism
That's great to hear thank you Keenan.
1/5
FacebookPictures on website dishonestly depicted property from when it was done up (years ago). Apparently it is unreasonable or in their words "unrealistic" to even request a carpet change (carpet is worn to the floor in some places) or to repaint the walls, or at least the ones that have been defaced by the current tenant. Bad attitude all in all and unwilling to go any length on the grounds that someone else will be "happy" to take the apt at it's current state. I would rather use "desperate". Thanks Keatons for promoting a fair state of living in our city - and so openly so. Best of luck - I will never consider searching a property with you nor will I recommend anyone else should.
5/5
TrustpilotReally helpful in this tough climate
Really helpful in this tough climate, and pulled through with helping us to find our ideal home!
Thank you for your kind review.
5/5
TrustpilotOn the hunt with OJ from Deptford
On the hunt with OJ from Deptford; he showed me multiple properties. Will not be making any offers, but it was a great opportunity to explore the area. Thanks!
Glad to hear of your great experience Raymond.
5/5
TrustpilotCharlotte in Deptford
Had a great experience with Charlotte Hill in Deptford, she showed me multiple properties in the area and was very professional and friendly
Thank you Jack, that's great to hear.
5/5
TrustpilotThank you, Abhijit
Abhijit from the Renewals department has been very helpful, proactive and prompt in arranging for my rental agreement renewal, coordinating with the various stakeholders to ensure both landlord and tenant reach an acceptable rent amount for the upcoming year.Thank you for your assistance!
Thank you Filip, that's fantastic to hear!
5/5
TrustpilotVery helpful and professional
Great experience and amazing support from Alessandro. I definitely recommend Keatons’s services
Thank you Laurent, that's great to hear.
5/5
TrustpilotGreat estate agent!
My experience with Keatons has been really positive!Mark from the Kentish Town office has been very helpful throughout our whole renting process and I would highly recommend Keatons to anyone looking to rent/buy.
Thank you for your review Francesca.
5/5
TrustpilotThe check in / out team for Keatons
The check in / out team for Keatons, Natalie Craddock specifically, is fantastic, made moving in and moving out a really smooth experience.
Glad to hear Natalie could help you Albert.
5/5
TrustpilotGreat and stress free experience
Great and stress free experience! we had billy as our estate agent and he was so friendly and helpful.
Thank you Georgia, glad to hear Billy could help you.
5/5
TrustpilotOJ showed me around multiple properties…
OJ showed me around multiple properties and helped me secure a mortgage. He is very knowledgeable and really helpful, looking forward to pursuing my search with Keatons.
That's great to hear, thank you Geof.
5/5
TrustpilotA great experience! Thanks Luke
A great experience for myself and my little family, the process was smooth, clear, all thanks to M. Luke Bull, who took the time to make it happen!
Thank you Jean-Paul, that's great to hear.
5/5
TrustpilotI was helped by an agent named lakvinder
I was helped by an agent named lakvinder, who was exceptional. Steered me through all the steps, stopped me making a couple of serious mistakes, was always contactable and very happy to assist (for example setting up many viewings of the same property).Couldn't recommend highly enough.Will
We are so pleased to hear this Will, thank you for sharing your experience!
5/5
TrustpilotGreat staff
Great staff. Helpful & knowledgeable. Ensuring that the same process moves forward.
Thank you for your kind review.
5/5
TrustpilotSiane at Keatons was great!
Our lettings agent Siane D’cruz (hackney) was so friendly and helpful. I felt at ease and laughed so much through the process. Very happy with the thorough yet smooth service.
Thank you for your kind review, that's great to hear.
4/5
Trustpilotoverall very good service
overall very good service! responsive and nice team
Thank you Paola.
5/5
GoogleCharlotte hill was really kind , professional and really important things she was always on time to our appoitment and helpfull! I hope the best to her :)PositiveResponsiveness, Professionalism, Value
That's great to hear, thank you for your review.
5/5
GoogleI had a pleasure of dealing with OJ Budak from Keatons. He was very responsive and professional throughout our dealings. Always delivering what was promised. Highly recommended!!!PositiveResponsiveness, Quality, Professionalism, Value
That's fantastic to hear, thank you for your review Marek.
5/5
GoogleI have been dealing with the team at Deptford for a while. Lauren, Charlotte, Jay and OJ are always helpful, friendly and a pleasure to deal with. Would recommend Keatons.
Thank you Joe, that's fantastic to hear.
5/5
GoogleLauren from Keatons has been excellent with our move in and we are very satisfied with how Keatons have helped my partner and I start our new life together :)
That's great to hear, thank you Plumm.
5/5
TrustpilotOJ with support from Toni did a great…
OJ with support from Toni did a great job in a difficult market.
That's great to hear, thank you for your review.
5/5
TrustpilotGreat agency
Very helpful agents, made an effort to find me a great property, suitable for my needs
Thank you Chris.
5/5
TrustpilotTook care of everything and let our…
Took care of everything and let our property quickly.
That's great to hear, thank you Alex.
5/5
TrustpilotAwesome Experience - Thanks Shaun Datngarm (Keatons)
Very quick, easy, and smooth move to my new flat. All credit to SHAUN.
Thank you Kapil, that's great to hear.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
The Trusted Agent 2026 results for Keatons, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Tell us what you need and we'll put you in touch. Keatons hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
Yes. Keatons won Gold in The Trusted Agent 2026 awards.
