Trusted Agent profile · London
★★★★★
1,823 reviews across 3 platforms
Albury Corner, 186A Deptford High Street, London, SE8 3PR
Part of Keatons, see every office.
Keatons's office in London, at Albury Corner, is rated 4.9 out of 5 across 1,823 reviews on three platforms, including 286 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards, one of five awards Keatons won in 2026.
286
Reviews on Google
This office
22
Reviews on Facebook
Business-wide
1,515
Reviews on Trustpilot
Business-wide
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleHad a viewing with OJ Budak from Deptford Keaton’s and he was very friendly and punctual (even though I had forgotten to confirm the viewing until very shortly before) and he was even able to translate what the owner was telling us about the property. Looking forward to continuing our search with his help.
Thank you for your kind review Charles.
5/5
GoogleViewed a property in Deptford with OJ Budak from Deptford Keaton’s and had a 10/10 experience. He kindly offered to book a second viewing the day after just so we get to see the flat during the day rather than at night when it was dark outside. Helpful and always responsive.PositiveResponsiveness, Quality, Professionalism, Value
Thank you for your kind review Georgiana.
5/5
TrustpilotAsked by Keatons to leave a 5-star review
We were asked by Keatons to leave a 5-star review since it seems that staff appraisals require that as evidence of good work, I'd like to think that there are other less draconian ways for their management to build a happy and efficient team.
Thank you Jonathan.
5/5
TrustpilotI found Keatons to be decent and…
I found Keatons to be decent and speedy, as well as (unusually) personable. This last in large part due to Charlotte Hill, who was very helpful and quick to respond, which I really appreciated.
Thank you, that's great to hear.
5/5
TrustpilotKEATONS - Kentish Town
KEATONS, Kentish Town have just sold my property. I cannot recommend OJ highly enough. He was friendly, hard working, responsive & informative. He ensured that the sale was kept on track & liaised with me, the buyer & both sets of Solicitors to ensure the process moved as quickly as possible. Cannot thank him enough!
That's fantastic to hear, thank you for your review Sally.
5/5
TrustpilotExceptional Experience
My husband and I had a great experience working with Keatons, specifically Justine Reynolds, to rent an apartment. Excellent communication, highly responsive and very friendly! Happy to work with her again in the future!
Thank you Margaret, that's fantastic to hear.
5/5
TrustpilotOJ made the whole process so easy
OJ made the whole process so easy, he is so helpful and has such a lovely attitude he is a testament to your company. Would 100% reccomend! Thank you OJ for all your hard work
That's fantastic to hear, thank you for your review Scarlett.
5/5
TrustpilotNatalie and Tamanna along with Keatons…
Natalie and Tamanna along with Keatons were amazing at helping move out of the property I was renting and on to a new place with professionalism and compassion.Highly recommended
That's great to hear, thank you Phil.
5/5
TrustpilotWe had a very good experience renting…
We had a very good experience renting through Keatons. Ms Danielle Smith handled the administrative process smoothly and everything was fast and easy.Would recommend 👍🏻
Thank you Paulina, that's great to hear.
5/5
GoogleGreat service. Special thank for Charlote Hill.
Thank you for your review Jiang.
5/5
TrustpilotFriendly, professional and efficient
Matthieu and Marissa have been very friendly and professional to us and were extremely helpful in sorting our contract for a 2 bed in East London. The whole process was very smooth and all our questions/requests were answered promptly. It would not be possible without their help. Thank you very much Keatons!
Thank you Ryan, that's fantastic to hear.
5/5
TrustpilotReally positive experience
Really positive experience, great communication - any bumps in the road were always followed by solutions and options which I really appreciated.
Thank you Elise, that's great to hear.
5/5
TrustpilotI have been a client of Keatons…
I have been a client of Keatons (formerly Royal Docks Property Services) since 2006. The service received from the property management team in particular has been excellent over the years. Special recognition must go to Steven Gadd, who is prompt to reply to queries and is always very helpful!
That's fantastic to hear, thank you for your review Mital.
5/5
TrustpilotBilly was super on it and helped us get an offer!
Filled out the only Enquiry form and received a call from Billy Haspineal within 10 minutes with a property that he thought suited. 3 days later we've got an accepted offer and a house to move into! Couldn't recommend more.
That's great to hear Hannah.
5/5
TrustpilotVery Professional Service.
Just like to thank the team at Keatons (Pauline, Elza, Riaz and Ross) in finding new tenants and managing contractors to let my flat in Clapton Square. Very professional service.
That's great to hear, thank you for your review.
5/5
TrustpilotBow Office
Helen from the Bow office was really good at keeping in touch and helping when we really needed to get the sale across the line.She was really good at keeping all of the parties informed.
Thank you Sue, that's great to hear.
5/5
TrustpilotGreat experience of renting a flat
Great experience of renting a flat. Involved and responsive agents Michael and Mark arranged viewing and settled things up with landlord, very polite employee Natalie helped with documents and contract. Gladly would use their services again!
That's great to hear, thank you Andrey.
5/5
TrustpilotPositive experience
Oscar at Keatons has been very helpful and attentive with our house search. His approach has been personalised and supportive, which tends to stand out when dealing with lots of estate agents amidst a stressful housing market.
That's great to hear, thank you Joanne.
5/5
TrustpilotGreat services
Great services, Lauren Murphy was brilliant!
That's great to hear, thank you Ishan.
5/5
TrustpilotSincere appreciation for helping me find the perfect rental property.
Luke Bull, My sincere appreciation for helping me find the perfect rental property. Your expertise in the local market and understanding of my specific requirements made the entire process smooth and stress-free. Thank you!
That's fantastic to hear, thank you Ranjeet.
5/5
TrustpilotThe negotiators found me some amazing…
The negotiators found me some amazing tenants who even moved in early. The transaction was almost flawless and the staff are always helpful and professional. I have used this company for many years and will always promote them to the wider world
Thank you Sue, that's fantastic to hear.
5/5
GoogleGreat support and service from Sean throughout the process, starting from the viewing and until we moved into the new flat. Can recommend Keatons to anyone looking to rent!
That's great to hear, thank you Nicolas.
5/5
GoogleGreat experience with Sean from Keatons. He was super responsive and assisted with any questions that I had no matter how small, and made it all a smooth process!
That's great to hear, thank you Charlie.
5/5
TrustpilotExcellent Customer Services - Very Customer Friendly
Very professional and quick actions and services from Natalie - Keatons.Pleasure to use these agents, no problems at all, all done quick and organised.
Thank you for your kind review Apostolos.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
The Trusted Agent 2026 results for Keatons, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Tell us what you need and we'll put you in touch. Keatons hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
Yes. Keatons won Gold in The Trusted Agent 2026 awards.
