5/5
TrustpilotHad a great experience with Gosia
Had a great experience with Gosia. She’s so knowledgeable and professional
Trusted Agent profile · London
Keatons London reviews
★★★★★
1,823 reviews across 3 platforms
Albury Corner, 186A Deptford High Street, London, SE8 3PR
Part of Keatons, see every office.
Keatons's office in London, at Albury Corner, is rated 4.9 out of 5 across 1,823 reviews on three platforms, including 286 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards, one of five awards Keatons won in 2026.
286
Reviews on Google
This office
22
Reviews on Facebook
Business-wide
1,515
Reviews on Trustpilot
Business-wide
Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Trustpilot5/5
Trustpilot5 star service!
We have had such a seamless experience with Keatons and are so grateful for all the help, especially from Charlotte! No query has been too much for her and we’ve felt really supported by her throughout the whole process. Could not recommend Keatons Deptford enough!
Agent replied · 13 June 2024
Thank you for your kind review Laura, that's great to hear.
5/5
TrustpilotHave been tenants via Shani at keatons…
Have been tenants via Shani at keatons for many years and have had the best experience from the day of viewings , to when we moved in years ago and up to now if we need anything at all. Always very helpful kind and knowledgeable!
Agent replied · 13 June 2024
That's fantastic to hear, thank you Louise.
5/5
TrustpilotMarissa was the perfect guide to my viewing
I really enjoyed my dealings with Marissa at Keatons. She was reliable, helpful and friendlyAnd she went above and beyond the call of duty by guiding me to the property I was viewing. Once there, she was warm and welcoming when showing me round, without being pushy at all. Perfect!Carrie
Agent replied · 24 August 2024
That's fantastic to hear, thank you for your review Carrie.
5/5
TrustpilotGreat Experience
Had a great experience with Oscar helping us source a property - really friendly and accommodating to our needs.
Agent replied · 24 August 2024
That's great to hear, thank you Rachael.
5/5
Trustpilot5* service from Natalie
I had the lovely experience of working with Natalie, our tenancy co-ordinator overlooking our move. She was very attentive and always kept us updated!
Agent replied · 13 June 2024
Thank you Tyra, that's great to hear.
5/5
TrustpilotJustine Reynolds and Natalie Craddock
These two were amazing with helping me and my girlfriend get our new place. Would recommend to anyone looking to move. Really prompt, clear and personal service!
Agent replied · 13 June 2024
Thank you Tom, that's fantastic to hear.
5/5
TrustpilotI really love this site it makes me…
I really love this site it makes me save some time becauseit makes some things easier for me and faster.
Agent replied · 24 August 2024
Thank you Godwin.
1/5
TrustpilotI have phoned Keaton’s Kentish Town…
I have phoned Keaton’s Kentish Town branch nearly 10 times over the past month and not once have they picked up the phone. Completely bizarre behaviour from a letting agency.
Agent replied · 13 June 2024
Hi Ella, I'm sorry to hear this, please could you email headoffice@keatons.com with your query and we will see that it gets answered.
5/5
TrustpilotSmooth Renting Experience
Keatons are very swift with their responses and will deal with matters quickly. I have had no issues renting from Keatons and had a smooth experience, especially with Oscar who is always willing to assist with matters whilst being very friendly and professional.
Agent replied · 13 June 2024
Thank you Jessica, that's great to hear.
5/5
TrustpilotAbi helped us fin our dream home.
We recently completed on our new home and we couldn’t be happier. Abi helped us find the home we wanted in our desired area. She has answered all questions and ensured we were aware of all new properties on the market. We wouldn’t have found our new home without her!
Agent replied · 24 August 2024
Thank you for your kind review, glad to hear Abigail could help you.
5/5
TrustpilotI have been helped by people in Keatons…LAK SINGH IS EXCELLENT
I have been helped by people in Keatons along the process and they advised me on the purchase very efficiently and honestly. Lak Singh , the advisor in Keatons, has been excellent.
Agent replied · 13 June 2024
That's great to hear, thank you Jorge.
5/5
GoogleWe are very happy with the service we got from Keatons Deptford. Our agent, Charlotte Hill, was outstanding, and despite the huge crisis with finding a place in London lately, we managed to find a wonderful flat that we love!!!
Agent replied · 20 June 2024
That's fantastic to hear, thank you Silvia.
5/5
TrustpilotTop notch property Management!
I've been on a managed property for over 4 years now and the service has been outstanding. Whenever I had to use their services (e.g an appliance that broke) they resolved the issue very quickly and professionally. Charley Knight at the docklands (Limehouse) office is top notch, super friendly and very efficient, I would 100% recommend them for both tenants and landlords.
Agent replied · 13 June 2024
We're delighted to hear this Alex, thanks so much!
5/5
GoogleLetting process has been really straightforward and all went smoothly with moving in Charlotte and Elza have both been helpful sending the info we needed
Agent replied · 20 June 2024
Thank you Mimi, that's great to hear.
5/5
TrustpilotElza and Luke from Keatons Bow have…
Elza and Luke from Keatons Bow have been really helpful in the process of moving homes, really easy to reach out and very fast in responding to our enquiries!
Agent replied · 13 June 2024
That's great to hear, thank you Ahlem.
5/5
TrustpilotJust completed a contract renewal…
Just completed a contract renewal through Elza Kapitanska. Smooth process, timely and professional. No issues at all.
Agent replied · 13 June 2024
Thank you for your kind review.
5/5
TrustpilotExcellent agent
Me and my partner had a really good experience with Keatons recently, agent Marta Rodriguez specifically. Excellent communication, really prompt and helpful. It's been a pleasure, thank you!
Agent replied · 13 June 2024
Thank you Kseniia, that's great to hear.
5/5
GoogleReally pleased with the service Keatons provided. Lauren and Monique who handled my move were responsive to all my many queries and made sure any issues were dealt with quickly without fuss! Highly recommended for a trouble free moving experience, cannot fault them at all!PositiveResponsiveness, Professionalism
Agent replied · 20 June 2024
That's fantastic to hear thank you for your review Steve.
5/5
TrustpilotWe rented with Keatons our first flat…
We rented with Keatons our first flat in London. Alex helped us, as we been new in this field. He always answered to our emails fast, was responsible and all procedure was easy 🥰If we will have to rent or buy other properties, we will choose for sure Keatons!!
Agent replied · 24 August 2024
That's great to hear, thank you Dumitrita.
5/5
TrustpilotWonderful experience with Marissa
Flat hunting in this market has been an absolute nightmare but my partner and I did a viewing with Marissa that blew us away! She was so helpful with the property and very informative with what to do to increase chances with renting at the moment.
Agent replied · 15 June 2024
That's great to hear, thank you for your review Jamie.
5/5
TrustpilotWe had Natalie as our tenancy…
We had Natalie as our tenancy coordinator and she made sure we were kept updated on the contract progress throughout. It was a easy and seamless transition into our new flat.
Agent replied · 13 June 2024
Thank you Emma, that's great to hear.
5/5
TrustpilotRequested documents were supplied quickly…
Requested documents were supplied straightaway, with no issues, and friendly welcoming service from Natalie.
Agent replied · 23 October 2024
Thank you for your review, that's great to hear.
5/5
TrustpilotOJ was an extremely professional and…
OJ was an extremely professional and efficient agent. Without his expert help I don't believe I would have been able to get the purchase over the line.
Agent replied · 13 June 2024
Thank you Andrew, that's great to hear.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Awards
The Trusted Agent 2026 results for Keatons, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. Keatons hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
Questions about Keatons London
Has Keatons won any awards?
Yes. Keatons won Gold in The Trusted Agent 2026 awards.
