5/5
GoogleVery good experience securing and moving into a flat with Keatons. Charlotte Hill did a great job keeping us updated throughout the whole process!
Agent replied · 20 June 2024
Thank you Charlotte, that's great to hear.
Trusted Agent profile · London
Keatons London reviews
★★★★★
1,821 reviews across 3 platforms
Albury Corner, 186A Deptford High Street, London, SE8 3PR
Part of Keatons, see every office.
Keatons's office in London, at Albury Corner, is rated 4.9 out of 5 across 1,821 reviews on three platforms, including 286 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards, one of five awards Keatons won in 2026.
286
Reviews on Google
This office
22
Reviews on Facebook
Business-wide
1,513
Reviews on Trustpilot
Business-wide
Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Google5/5
TrustpilotLetting Consultant Justine has been the best
Justine has helped us so much with dealing with some complications in getting our contract signed. Really has felt like she's been in our corner the whole time backing us and helping make sure we got the flat we really wanted.
Agent replied · 13 June 2024
Thank you for your review Aidan, glad Justine was able to help you.
5/5
TrustpilotIt’s been a long process but we have…
It’s been a long process but we have had a fantastic experience with Elliot at Keatons. Highly recommend, he’s super helpful and knows his stuff. Thanks, so pleased to have finally bought a home.
Agent replied · 13 June 2024
Glad Elliot was able to help you Ashley.
5/5
TrustpilotGreat service
Keatons have managed my property since 2019 and I've been consistently impressed by the service they provide. I'd highly recommend them. Elza Kapitanska and Billy Haspineall in particular have been great to work with over the past few years.
Agent replied · 13 June 2024
That's fantastic to hear, thank you Chris.
5/5
TrustpilotExcellent team work
Excellent team work. Hilary been excellent with my property management for the past few years. Very highly recommended.
Agent replied · 24 August 2024
Thank you for your kind review Kee Sun Chia.
5/5
TrustpilotAmazing Support
I had the help of the wonderful Natalie Craddock when moving house. She helped me arrange a swift move-in and supported me every step of the way. Thank you so much, Natalie.
Agent replied · 13 June 2024
Thank you Emily, that's fantastic to hear.
5/5
TrustpilotA great service from Marc and Ryan
They are efficient, prompt with their replies and very friendly.We found our new home really quickly.A great service from both Marc and Ryan.
Agent replied · 13 June 2024
Thank you for your kind review Debbie.
5/5
TrustpilotRental in Dalston
Very smooth process of putting the offer down for a rental property and great communication from Elza all the way through!
Agent replied · 13 June 2024
Thank you for your review Patrick.
5/5
TrustpilotExceptional work by Luke from Keatons…
Exceptional work by Luke from Keatons Bow ! He really helped me out in finding my new flat and supported me giving me advise and answering to all my questions. His response was always prompt and helpful with a stunning sense of understanding. 5 star ! Serena Mannini
Agent replied · 24 August 2024
That's fantastic to hear, thank you for your review Serena.
5/5
TrustpilotGreat friendly and efficient service…
Great friendly and efficient service from all of the team at Keatons’s selling my property
Agent replied · 23 October 2024
That's great to hear Moe, thank you for your review.
5/5
TrustpilotKeatons have been great!
Keatons have been great with excellent advice about the rental market and strategy for getting our property let quickly. Natalie has helped sort out all the admin and it’s all been really straight forward. Happy with our choice!
Agent replied · 13 June 2024
Thank you Alex, that's great to hear.
5/5
GoogleHad a great experience with Charlotte Hill in Deptford, she showed me a number of properties in this area and was very professional.
Agent replied · 20 June 2024
That's great to hear, thank you for your review.
5/5
TrustpilotKeatons well recommend
Well recommend experience great liaison keeping you informed with viewings and potential buyers and when a sale is going through. A great team of kind caring and patience agents.Thank you Keatons and a great team of agents.
Agent replied · 13 June 2024
Thank you for your kind review John.
5/5
TrustpilotSean has been a great help
Sean helped me get an offer accepted on a flat and has been really helpful and good at responding quickly.
Agent replied · 13 June 2024
Thank you Lucy, that's great to hear.
5/5
TrustpilotRented a lovely one bed apartment with…
Rented a lovely one bed apartment with Keatons in Aug 2022. My agent, Lauren Wood, was super professional, responsive and efficient. With her help, I managed to get the tenancy agreement within 4 days. This made my house-hunting experience much more pleasant and stress-free
Agent replied · 13 June 2024
That's great to hear, thank you for your review Leow.
5/5
TrustpilotEfficient, timely & professional service
I have received nothing but professional, efficient and friendly service from Daisy Johnson at Keatons. Very happy with Keatons managing my property.
Agent replied · 13 June 2024
Thank you David, that's great to hear.
5/5
TrustpilotKeatons did a great job selling our…
Keatons did a great job selling our flat for us. Our sales manager, OJ, was helpful and responsive. He kept us updated, was always easy to contact, and negotiated well on our behalf.
5/5
TrustpilotJustine
Justine, who was appointed to me was very supportive and quick to respond, and process the application so smoothly. I’d love to ask her again when I look for a different property in the future!
Agent replied · 13 June 2024
That's great to hear Miyu.
5/5
GoogleDaniel Thomas was very helpful, professional and knowledgable throughout the letting process.
Agent replied · 20 June 2024
This is great to hear Tom, thank you!
5/5
TrustpilotI have recently had a few viewings with…
I have recently had a few viewings with Lauren from Deptford, she is very knowledgeable about the area and has been a great help with offering advise in this tough market. I would recommend her to anyone looking to move into the area.
Agent replied · 13 June 2024
That's great to hear, thank you for your review George.
5/5
TrustpilotMoved in with my girlfriend and Natalie…
Moved in with my girlfriend and Natalie Craddock handled the whole thing really well, super responsive and easy to work with. Almost a great enough experience for me to consider my stance on estate agents, well done!
Agent replied · 13 June 2024
That's great to hear, thank you Adam.
5/5
TrustpilotKeatons
It was an absolute pleasure to work with Natalie Craddock from Keatons! She was always very friendly and quick to respond
Agent replied · 13 June 2024
That's great to hear, thank you Nina.
5/5
TrustpilotSean Studd
The agent we dealt with, Sean Studd, was friendly and responsive to all our queries.
Agent replied · 23 October 2024
Thank you Siobhan, that's great to hear.
5/5
TrustpilotRental agent - Justine
I have been dealing with Justine for more than 10 years. She is brilliant. Efficient. Pro-active. Polite. And knowledgeable. All in all, it is a pleasure dealing with her.
Agent replied · 13 June 2024
That's fantastic to hear, thank you Richard.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Awards
The Trusted Agent 2026 results for Keatons, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
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Tell us what you need and we'll put you in touch. Keatons hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
Questions about Keatons London
Has Keatons won any awards?
Yes. Keatons won Gold in The Trusted Agent 2026 awards.
