Trusted Agent profile · London
★★★★★
1,821 reviews across 3 platforms
Albury Corner, 186A Deptford High Street, London, SE8 3PR
Part of Keatons, see every office.
Keatons's office in London, at Albury Corner, is rated 4.9 out of 5 across 1,821 reviews on three platforms, including 286 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards, one of five awards Keatons won in 2026.
286
Reviews on Google
This office
22
Reviews on Facebook
Business-wide
1,513
Reviews on Trustpilot
Business-wide
Tell us what you need and we'll put you in touch. Keatons hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
The Trusted Agent 2026 results for Keatons, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
TrustpilotCommitted to ensuring the sale went through as planned
Our agent OJ kept on top of the constantly changing situation with our buyers and ensured the sale went through as planned. I was pleased with the enthusiasm and commitment to get the sale over the line.
That's fantastic to hear, thank you for your review.
5/5
GoogleIncredibly professional and attentive team, who utilise systems such as Goodlord and Acasa to streamline the process of renting a flat. It's just a shame about the bloody PRICE TO RENT in this ridiculous city, but I cannot blame Keatons personally for this.
That's fantastic to hear, thank you for your review Christopher.
5/5
TrustpilotOJ from Deptford Keatons,
OJ from Deptford Keatons,OJ helped set up a block viewing for us as we’d come from far and wanted to see the area. He was very helpful and knew the area well. Very genuine and helpful with good advice which I really appreciated.
Thank you for your kind review Jumana.
5/5
TrustpilotSuperb
My experience with Keatons has been brilliant!! Mainly dealing with Elliot who has helped us throughout the sale. Superb!
That's great to hear, thank you James.
5/5
GoogleI was in touch with Lauren during my lengthy property search and she was extremely helpful and patient throughout. She went out of her way to recommend properties that thought may be suitable - and all the ones I saw were great! I went for a different option eventually (for other reasons) but I wanted to express nonetheless how impressed I was with her help and professionalism! When I look again I will be definitely be contacting her/Keatons.PositiveResponsiveness, Quality, Professionalism
5/5
TrustpilotOscar and Danielle- Keatons partners in crime.
Oscar and Danielle are a pleasure to work with. Keatons have let this property for me for 11 years without any issues.
Thank you Michael, that's great to hear.
5/5
TrustpilotWe’ve been very impressed…
We’ve been very impressed with how Elliot has conducted himself. We feel that we are in safe hands and can’t wait to buy our new home.
Thank you for your kind review Sara.
5/5
TrustpilotI recently had the pleasure of working…
I recently had the pleasure of working Luke from Keatons and I cannot speak highly of the service I received.
Thank you Ry, that's great to hear.
5/5
TrustpilotCommitted agency with professionalism
Committed agency with professionalism. Than you Keatons .And yes Dear Justine Reynolds, you are so caring and professional person. Best wishes for you.
Thank you for your kind review Azmir.
5/5
TrustpilotI had a great experience with Keatons
I had a great experience with Keatons. Oscar and Elza have been really helpful along the whole process and my partner and I love our new home.
Thank you for your kind review.
5/5
TrustpilotAll round great service from Sean
Great support and service from Sean throughout the process, starting from the viewing and until we moved into the new flat. Can recommend Keatons to anyone looking to rent!
That's fantastic to hear, thank you Nicolas.
5/5
TrustpilotKeaton's have been very helpful…
Keaton's have been very helpful throughout our tenancy. Jay Smith, who manages our account, has been responsive and efficient when dealing with issues, particularly when white goods and furniture has needed to be replaced.
That's great to hear, thank you Katharine.
5/5
TrustpilotKeatons has provided a quality service…
Keatons has provided a quality service and my process is done by Luke Bull who provided excellent service throughout the process. I highly recommend him for anyone looking for a reliable and efficient agent.
Thank you for your kind review Indu.
5/5
Trustpilot10/10 experience
Very responsive and helpful communication. Never a hiccup. Keatons is a guarantee and Natalie in particular is great to work with.
That's fantastic to hear, thank you Martina.
5/5
TrustpilotNatalie Craddock in particular has been…
Natalie Craddock in particular has been extremely attentive and professional, a real pleasure to work with. Thank you
That's great to hear, thank you Christian.
5/5
GoogleGreat service from Charlotte and her colleagues - incredibly helpful and efficient in helping us secure a let property.
That's great to hear, thank you Jamal.
5/5
TrustpilotLuke from the Bow office has been…
Luke from the Bow office has been extremely helpful finding us a property and taking us through the steps. Thanks!
Thank you for your kind review Daniel.
5/5
TrustpilotWe have been very impressed with how…
We have been very impressed with how Elliot has handled our sale. Thank you for all your help.
Thank you Rebecca, that's fantastic to hear.
5/5
TrustpilotThankyou Keatons
Justine from Keatons helped us find an apartment very quickly and made the process very smooth without the hassle of liaising with different people on our own.
That's great to hear, thank you Ashhub.
5/5
GoogleThe process from finding our flat, to communicating documents, and finally moving in was seamless. Keatons provided a very professional service and continue to do so since our move. Lauren in particular has been very helpful, polite, and quick to respond. I would definitely recommend Keatons.PositiveQuality, Professionalism
Glad we could help Scott.
5/5
TrustpilotLuke at Keatons was really helpful and…
Luke at Keatons was really helpful and friendly, he helped us work with the landlord to make the letting happen even though we had challenges with affordability.
That's great to hear, thank you for your review.
5/5
TrustpilotKeatons worked incredibly hard to sell…
Keatons worked incredibly hard to sell our property in a tough market. We’re very grateful to them.
Thank you Clare, that's great to hear.
5/5
TrustpilotNatalie Craddock at Keatons was…
Natalie Craddock at Keatons was professional, accessible, and friendly. Excellent service.
Thank you for your kind review Ron.
5/5
TrustpilotKeatons were super professional
Keatons were super professional , efficient and lovely to deal with throughout my house sale.They made the whole experience so much easier to get through!
Thank you, that's great to hear.
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Yes. Keatons won Gold in The Trusted Agent 2026 awards.
