Trusted Agent profile · London
★★★★★
1,821 reviews across 3 platforms
Albury Corner, 186A Deptford High Street, London, SE8 3PR
Part of Keatons, see every office.
Keatons's office in London, at Albury Corner, is rated 4.9 out of 5 across 1,821 reviews on three platforms, including 286 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards, one of five awards Keatons won in 2026.
286
Reviews on Google
This office
22
Reviews on Facebook
Business-wide
1,513
Reviews on Trustpilot
Business-wide
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
TrustpilotMy experience with Keatons has been great . Many thanks Justine
My experience with Keatons has been great. I was lucky enough to have Justine Reynolds as an agent. Attentive to details, always very helpful, quick to find the right solution and give you the right advice. I highly recommend it
That's fantastic to hear, thank you for your review Antonio.
5/5
Trustpilot5 Star Service
Emmanuel and Natalie have been fantastic throughout the process and I cannot recommend Keatons enough. From the viewing of the property right through to the move in, the support and service has been wonderful every step of the way!
That's great to hear, thank you Benjamin.
5/5
TrustpilotKeatons - Bow
Extremely smooth process with pretty clear communications from Oscar and Danielle throughout. Wouldn’t hesitate to recommend them to anyone !
That's great to hear, thank you Calum.
5/5
GoogleRob and Claire were proactive and helpful.
Thank you Penny, we're pleased to hear this.
5/5
GoogleHad a fantastic experience with Lauren, Charlotte and Jay. They helped us to get our flat. Brilliant communication and customer support. Honestly, can’t recommend them enough. Thank you to all!
Thank you for your kind review.
5/5
TrustpilotGreat experience with Luke!
Great experience with Luke from the Bow agency. He helped my boyfriend and I rent the flat we wanted and gave us precious advise!
That's great to hear, thank you.
5/5
TrustpilotI purchased a property through Keatons…
I purchased a property through Keatons and Arshi Mohid manages the property. She has done such a good job of managing it, communicating tenants’ needs and ensuring that everything is running well.
That's great to hear, thank you Rupa.
5/5
TrustpilotQuick and professional advice
Quick and professional advice Specifically for Gosia S
Thank you Daniela.
5/5
TrustpilotOscar Pace gave us a great viewing
Oscar Pace gave us a great viewing with loads of explanation. He was talking with us and did not only made us look and leave as some agents could do. He was really kind
Thank you Alex, that's great to hear.
5/5
TrustpilotGreat communication and service
Natalie Craddock gave us top notch assistance throughout our experience of sorting out our new lease and settling into our new home. She was quick with communication and a pleasure to deal with.
Thank you Emma, that's great to hear.
5/5
TrustpilotNatalie Craddock excellent service
I have recently rent my flat through Keatons. Great service and very friendly people.The contribution of Natalie as a tenancy coordinator was valuable. Her work was efficient, prompt and methodical factors which made the whole process easier.
Thank you for your review Eugenia, that's fantastic to hear.
5/5
TrustpilotGreat job
Lak Singh assisted us with the purchase of a property near Mile End. He has been very professional, friendly, and he helped us with the issues with encountered. We thank you very much for your precious help
Thank you for your kind review Camilla.
5/5
TrustpilotGreat experience with Billy Haspineall…
Great experience with Billy Haspineall - helped us find a nice apartment and provided timely and helpful responses to any questions! Definitely recommend.
Thank you Greg, glad to hear Billy could help you.
5/5
TrustpilotI would highly recommend .
I would highly recommend .. justine very professional , merci bien justine
Thank you for your review.
5/5
TrustpilotKeatons Review
The whole letting team (Justine, Oscar, Billy) & the tenancy co-ordinator (Natalie) were fantastic - very communicative & helpful.Would recommend for lettings in Bow.
Thank you Thomas, that's great to hear.
5/5
TrustpilotYou have a very good team
You have a very good team. Oscar Pace, is exceptionally professional and has been extremely humble.
Thank you Ashwani, that's fantastic to hear.
5/5
TrustpilotI secured a property after one viewing…
I secured a property after one viewing with Oscar. He was proffesional and extremely helpful throughout the process.
Thank you Adrian, that's great to hear.
5/5
TrustpilotWe had such a great experience with Keatons
We had such a great experience with Keatons. I think it was Elliot’s transparency and knowledge that really impressed us the most. Can’t believe we now own a property!
Thank you Oliver, glad Elliot could help you.
5/5
TrustpilotGreat service!
Steven Gadd from Keatons has helped me many times to resolve issues I had with my apartment. Each and every time he made sure the problem was solved promptly and professionally. Overall, an excellent service!
Thank you for your kind review Maja.
5/5
TrustpilotAlways professional and quick to…
Always professional and quick to respond.
Thank you Mark, that's great to hear.
5/5
GoogleViewed two properties with OJ Budak from Deptford Keaton’s. Appreciated the friendly nature of the viewing and the knowledge of the property and the area. The properties were not to our liking but hope to see more soon
That's great to hear, thank you George hopefully we can find you something to your liking.
5/5
TrustpilotI was in contact with Matthieu and I…
I was in contact with Matthieu and I needed to get an apartment quickly. He was very reactive, followed up on Sundays.. very happy with the service on personal and personal level.
Thank you Kevin, that's great to hear.
4/5
TrustpilotNatalie cardock
Natalie provided good professional service.
Thank you Eilat.
5/5
TrustpilotOffered but decided against
Offered but decided against. Justine very helpful with the process though.
Thank you for your kind review Gus.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
The Trusted Agent 2026 results for Keatons, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Tell us what you need and we'll put you in touch. Keatons hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
Yes. Keatons won Gold in The Trusted Agent 2026 awards.
