Trusted Agent profile · London
★★★★★
1,821 reviews across 3 platforms
Albury Corner, 186A Deptford High Street, London, SE8 3PR
Part of Keatons, see every office.
Keatons's office in London, at Albury Corner, is rated 4.9 out of 5 across 1,821 reviews on three platforms, including 286 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards, one of five awards Keatons won in 2026.
286
Reviews on Google
This office
22
Reviews on Facebook
Business-wide
1,513
Reviews on Trustpilot
Business-wide
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
TrustpilotExcellent honest service
I dealt mainly with Richard at keatons. He was always friendly, honest, genuine and upfront. All I could ask for in an estate agent. He helped keep things civil and amicable between seller and buyer when problems cropped up and made the sale easy when it could have become complicated. Thanks a million Richard!
That's great to hear, thank you for your review.
5/5
TrustpilotExcellent Estate Agent
We were supported by Rose Nwosu whilst searching for a rental property - she was massively helpful and always available for any questions. We would highly recommend viewing a property with Rose to anybody in the future!
Thank you for your kind review Daniel.
5/5
TrustpilotOscar Pace (Bow office) was really…
Oscar Pace (Bow office) was really helpful in helping us navigate the chaos that is the rental housing market. He was on the ball in sharing properties that met our specs as they come on the market! Thank you for the excellent service!
That's great to hear, thank you Seani.
5/5
TrustpilotThank you
Keatons have been very helpful in our search for a flat to rent. Siane in particular has been a pleasure to deal with and is always quick to address any enquires. Thanks
That's fantastic to hear, thank you Liam.
5/5
GoogleLauren Wood as very helpful to us when my partner and I were looking for a property to rent. Honest and with really good communication skills. Very quick to respond to any emails or questions we had. We have her to thank for the lovely flat we’re living in now. She’s an asset to the team!
That's fantastic to hear, thank you for your review Kat.
5/5
GoogleWe Just want to say huge Thank You to our Lettings Consultant Charlotte Hill. I and my wife were in a bit of an emergency situation lookout for new accommodation with just 10 days left to vacate our current house. She helped us from the begging of our flat search and went through all the details and documentation needed. Easy going and at the same time very professional she guided us through the whole procedure, and being available and quick to respond pretty much 24/7 just brought the stressful ordeal of moving house to a much bearable experience. Thank You
5/5
TrustpilotSmooth experience with tenant switch
Natalie Craddock helped us with all administrative aspects of our old tenants moving out through our new tenants moving in. She was always patient and helpful in answering our questions and making sure we knew what was happening.
That's great to hear, thank you Andrew.
5/5
TrustpilotGreat service
Great service, efficient and easy to communicate with. Hats off in particular to Natalie Craddock our tenancy coordinator for making sure the the process has been smooth and easy. Thank you.
Thank you Navjot, that's great to hear.
5/5
TrustpilotOscar pace was very helpful
Oscar pace helped us find an apartment to rent and he was very easy to work with. Additionally, he wasn't pushy and didn't use any aggressive sales tactics which was a huge sigh of relief
That's great to hear, thank you Charu.
5/5
TrustpilotI recently worked with Keatons to find…
I recently worked with Keatons to find a new rental property, and I was thoroughly impressed with their professionalism and expertise. Siane and Natalie took the time to understand my needs and preferences, and they were always available to answer any questions I had throughout the process.
Thank you Bobby, that's fantastic to hear.
5/5
GoogleRecently rented out my flat in Deptford and found Keatons to be extremely efficient and effective - the place was let within two days. Jay, Lauren and Charlotte all very swift in pulling all the information together, arranging photos, getting certificates and testing done, references and so on. Very happy with the service.PositiveResponsiveness, Professionalism
Thank you James, that's great to hear.
5/5
TrustpilotGreat Help
I recently reached out to Keatons regarding assistance in a household matter and Jay Smith provided terrific help. He was incredibly punctual with his responses and gave me excellent service whilst we sorted out the issue. Thanks again!
Thank you Phoenix, that's great to hear.
5/5
TrustpilotFaultless from start to finish!
Everything from first viewing to signing the agreement was faultless. Quick, clear communication all the way through, and felt like Keatons were with us in our mission to get the flat! Making finding a place much more enjoyable that it has been in the past!
Thank you William, that's fantastic to hear.
5/5
TrustpilotExcellent five-star service from…
Excellent five-star service from friendly and helpful team of Luke, Billy and Charlotte at Keatons Bow. Honest and with great follow-up. Would recommend!
That's great to hear, thank you Samuel.
5/5
TrustpilotA massive thank you to Justine at Keatons
Justine from Keatons has been extremely helpful and informative throughout the viewing, application and referencing process. She is friendly and approachable and we felt comfortable asking all of the questions we needed to. Thank you, Justine!
That's great to hear, thank you for your review Kyron.
5/5
TrustpilotReally pleased
Recently completed on the sale of my house with Keatons Deptford branch. They have a professional team from the photographer to the follow-up agent who made one feel he is in good hands. OJ who arranged and conducted the viewings was an extremely friendly and positive guy, interested in you succeeding. Altogether, really pleased with the experience.
Thank you Chingiz, that's great to hear.
5/5
GoogleOJ Budak was transparent, communicative & friendly
Thank you for your review Charlotte.
5/5
TrustpilotExcellent service from Jay Smith and…
Excellent service from Jay Smith and the Keatons team helping me with some tricky situations with tenants and other leaseholders with calm, organised and professional support, finding a way to solve problems and get things done. Thoroughly recommend.
That's fantastic to hear, thank you for your review.
5/5
TrustpilotKeatons
We had a great experience renting through Keatons. Natalie Craddock in particular was a great help with sorting any issues or answering any questions we had.
Thank you Shannen, that's great to hear.
5/5
TrustpilotSatisfied as a buyer
As a first time buyer of a property listed by Keatons, I was impressed with their overall professionalism and speed of response. Property transactions can be a bit messy as I have come to understand and I was happy with their work and the representatives I mostly dealt with in Tarik and Chloe.
Thank you Rory, that's great to hear.
5/5
TrustpilotWe had a very positive experience with…
We had a very positive experience with them. They made our property finding process so much more easier. Their customer service was top notch and very informative. Well deserved 5 stars.
Thank you Rachel, that's fantastic to hear.
5/5
TrustpilotThank you, Elza.
The tenancy coordinator Elza Kapitanska assisted me on the contract signing and all other necessary steps of my move-in. I'm grateful for Elza's guidance and swift response in emails. My experience with Keatons has been very positive.
That's fantastic to hear, thank you for your review.
5/5
Trustpilot*****
I viewed two properties with Samuel, who was very responsive and knowledgeable, and took the time to really understand what my needs and requirements were. I really appreciated his honest approach and eagerness.
That's great to hear, thank you Marc.
5/5
TrustpilotDanielle Smith was great
Danielle Smith was great. Thanks a lot
Thank you Victor, that's great to hear.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
The Trusted Agent 2026 results for Keatons, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Tell us what you need and we'll put you in touch. Keatons hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
Yes. Keatons won Gold in The Trusted Agent 2026 awards.
