Trusted Agent profile · London
★★★★★
1,823 reviews across 3 platforms
Albury Corner, 186A Deptford High Street, London, SE8 3PR
Part of Keatons, see every office.
Keatons's office in London, at Albury Corner, is rated 4.9 out of 5 across 1,823 reviews on three platforms, including 286 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards, one of five awards Keatons won in 2026.
286
Reviews on Google
This office
22
Reviews on Facebook
Business-wide
1,515
Reviews on Trustpilot
Business-wide
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
TrustpilotFor a good agent.
I have just moved in my new London Flat, and what I really appreciate in the whole experience is dealing with Daniel. After looking for more than 2 months for flats and meeting lots and lots of agents, he is one of the best. Professional, cooperative, fast response, reachable, friendly and above all problem solver. London needs more people like him.
That's great to hear, thank you Mohamed.
5/5
TrustpilotNice first experience renting in London
Nice first experience renting in London.Luke was helpful and easy to reach when needed.
Thank you Diego, that's great to hear.
5/5
GoogleVery helpful and friendly letting agents. Made the process of finding a flat to rent and the offer/admin process very easy. Daniel Thomas was great as was Rob Langley. Would recommend.
We're so pleased to hear this Aimee, thank you for your comments!
5/5
TrustpilotA truly supportive company
A truly supportive company, Luke Bull, put forth his utmost effort in locating the ideal apartment for our relocation. He also ensured we received the best value for our money. The deal was successfully concluded within two weeks. Grateful to Luke and Keatons for their assistance
That's fantastic to hear, thank you Swapnil.
5/5
TrustpilotOscar Pace of Keatons was excellent…
Oscar Pace of Keatons was excellent throughout our process as prospective tenants, looking to rent in the Bow area. At the initial viewing, he was informative without being pushy or pressurising. Then, as the process went on, he was as communicative as he could be and always accessible.
That's great to hear, thank you for your review.
5/5
TrustpilotVery smooth and easy experience
Very smooth experience. In particular Natalie and Luke were very helpful.
That's great, thank you Ben.
5/5
GoogleVery good service and support during my current flat search. The estate agent I had the pleasure of doing several viewings with (OJ Budak from Deptford Keaton’s) is incredibly well informed and super transparent when it comes to providing details and support for a first time buyer like me. I can highly recommend Keatons. Speak to OJ, he'll sort you out 👍👍PositiveResponsiveness, Quality, Professionalism
Thank you Alexander that's fantastic to hear.
5/5
TrustpilotGreat experience with Charlotte Hill
Had a really good experience with Charlotte, different to most of the estate agents, she’s very responsive to all the questions no matter it’s during the viewing, before or after moving in.
Thank you for your kind review Zhenshen.
5/5
TrustpilotVery helpful!
Billy was very helpful in helping my partner and I find a great flat in our dream location!
That's great to hear, thank you for your review.
4/5
GoogleA professional and caring agency. Lauren helped us find a great flat which we are very happy with. When we moved in, we noticed that the walls needed to be repainted. We raised this concern and her and Monique promptly handled our request keeping us informed throughout the whole process. Would highly recommend Keatons Deptford's services.
Thank you Aviel, that's great to hear.
5/5
TrustpilotEverithing was amazing
Everithing was clear, honest, fast and positive end
Thank you Juan, that's great to hear.
5/5
TrustpilotKeatons has been very helpful…
Keatons has been very helpful throughout the entire renting process. My agent Lauren was very responsive.
Thank you for your kidn review Hoang.
5/5
TrustpilotNatalie has been great organising the…
Natalie has been great organising the letting of our flat. Prompt communication, really lovely to deal with.
Thank you for your kind review Ella.
5/5
TrustpilotThank you keatons
Really appreciate the support Luke and Natalie have given me and my new housemates in finding a place together. Nowhere other than Keatons has given us this kinda support even after making a deal done
That's fantastic to hear, thank you for your review.
5/5
TrustpilotJustine Reynolds is very responsive, efficient and an absolute pleasure to work with
Justine Reynolds helped my girlfriend and I find an absolutely beautiful property. She is very responsive, efficient, professional and an absolute pleasure to work with. She is very experienced and immediately understood very well what property my girlfriend and I were looking for.
Thank you for your kind review.
5/5
TrustpilotThanks Matthieu
Matthieu was super helpful, easily joinable and very effective. Great to work with him
That's great to hear Alexandre.
5/5
TrustpilotHassle free letting experience
I've been a landlord with Keatons (formally Royal Docks) for over 6 years now , Dave, Stephen and wider team have always provided a top quality management service for letting along with advice on the state of the market. After a recent refurbishment project was completed Keatons quickly photo'd and advertised the property and had secured new tenants within a few days at an improved rate.
Thank you for your review Mark, glad to hear the team could help you.
5/5
TrustpilotThanks Matthieu
Matthieu was very helpful in securing my tenancy and very easy to work with
Thank you Ryan, glad Matthieu was able to assist you.
5/5
TrustpilotLong term full property management customer
Keatons has been providing full property management services for my London flat for nearly 10 years now. I've been happy with their marketing and services throughout; to date, my flat has always been tenanted and well looked after. Most recently, Abhijit Guptu from the Renewals department and Bonny Field (Tenancy Coordinator) helped me renew the lease with my current tenants. They were both a pleasure to deal with and the process was quick and smooth.
Thank you for your review Stacey, that's great to hear!
5/5
TrustpilotProfessional letting team
Excellent service provided by Keaton’s Mile End /Bow branch lettings team namely Oscar, Elsa and Pauline . Secured a new professional tenant within 2 weeks of instruction. All references /deposits undertaken within a week . They are very efficient and easy to do business with .
That's fantastic to hear, thank you Sue.
5/5
GoogleCharlotte has been really helpful.
That's great to hear, thank you for your review Matt.
5/5
TrustpilotGreat service
Justin our agent experience and deep understanding of the market were invaluable. She provided exceptional service, was always punctual, and was incredibly responsive to our queries. She turned what could have been a stressful process into an enjoyable experience.she was professional, helpful, and quick to respond.She was very polite with our text messages Justin
Thank you for your kind review Preethi.
5/5
TrustpilotGreat agency
Great agency. Managed to find a flat very quickly with the help of Natalie Craddok and Matthieu Grimaldi. They are both great and the whole process has been smooth. They reply very quickly to our emails and have managed to accommodate us in the requests we’ve had prior to the start of the tenancy.100% recommended.
That's fantastic to hear, thank you Pedro.
5/5
TrustpilotNatalie and Daniel were very helpful…
Natalie and Daniel were very helpful throughout the process and made the while process very smooth.
Thank you for your kind review Vlpin.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
The Trusted Agent 2026 results for Keatons, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Tell us what you need and we'll put you in touch. Keatons hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
Yes. Keatons won Gold in The Trusted Agent 2026 awards.
