Trusted Agent profile · London
★★★★★
1,823 reviews across 3 platforms
Albury Corner, 186A Deptford High Street, London, SE8 3PR
Part of Keatons, see every office.
Keatons's office in London, at Albury Corner, is rated 4.9 out of 5 across 1,823 reviews on three platforms, including 286 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards, one of five awards Keatons won in 2026.
286
Reviews on Google
This office
22
Reviews on Facebook
Business-wide
1,515
Reviews on Trustpilot
Business-wide
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
TrustpilotThanks Oscar!
Oscar from Keatons Bow branch helped us in our search for a flat to rent and he was honestly the most helpful agent ever. He understood what we're looking for straight away and the flats he suggested were spot on. He was also very responsive and super kind. We had such a lovely experience working with him.
That's great to hear, thank you Hande.
5/5
TrustpilotConfirmed our dream rental with the help from mark
We have recently confirmed a lovely rental with Keatons. Mark at the Kentish Town branch made the whole process so easy and stress free - would definitely recommend and continue to rent through Keatons after the service we have experienced.
That's fantastic to hear, thank you Saffron.
5/5
TrustpilotGreat customer support from all departments
I've contacted Keatons for renting a property, Alessandro called me, got all my profile details and matched me with the correct one. Easy to schedule viewing, easy to apply. He was very active and present in every step. I just signed my agreement and I it was a great experience overall.
Thank you for your kind review Maristela.
5/5
TrustpilotWe had a great experience with Keatons
We had a great experience with Keatons. Me and 2 colleagues were looking for a flat that would suit us. We have met the agent Shaun Datngarm that showed us few options with our requests, we found the perfect property on the 2nd viewing. The agent was extremely friendly and made a very quick connection between us and the landlord. We can also notice a huge difference of professionalism between the previous companies we tried to this one. And this absolutely made us trust the agency. I definitely recommend.
Thank you for your review Catarina.
5/5
TrustpilotUnlike many others…
I’ve used Keatons’ various services for a number of years. I have always found the staff to be friendly, efficient and knowledgeable - and they have never put profit over personal service like so many of their rivals. I would single out Mark and Michael from the rental department and OJ from sales. Old school - and very highly recommended.
Thank you Joshua, that's great to hear.
5/5
TrustpilotLuke has been excellent keeping me…
Luke has been excellent keeping me informed about my lettings.Would highly recommend
Thank you Nilesh, that's great to hear.
5/5
TrustpilotThanks Natalie
Natalie and the team have done a great job keeping us informed while changing tenants. Really thorough and professional job.
Thank you Harry, that's great to hear.
5/5
TrustpilotExcellent and responsive landlord…
Excellent and responsive landlord service changing tenancy once again, from Natalie Craddock and team.Thank you Keatons.
That's great to hear, thank you Gareth.
5/5
Trustpilot16 Years of Good Service
I have now been using Keatons for 16 years and over all that time they have provided me with a first class service. Over the years the staff have gradually changed, but it is a credit to the management that they seem to be able to select the right people for the job; currently I must give credit to Lara, Natalie, Riaz & Wayne,
That's fantastic to hear, thank you Gerald.
5/5
TrustpilotGreat service
Justine Reynolds from keatons is a lovely & hard working person. Very friendly and helpful she is.She helped me and my husband finding a beautiful one bed flat to rent at Becton, London.Highly recommend this service to anyone who needs help.Thank you keatons.com and Justine Reynolds.
Thank you Moumika, that's great to hear.
5/5
TrustpilotGreat service at Keatons
Keatons (and especially Jack) have been very helpful throughout the entire renting process. I'd definitely recommend them to anyone looking for property.
That's fantastic to hear, thank you for your review Janneke.
5/5
TrustpilotThanks to Keatons
Very communicative and helpful with the problems I had with my conveyancing solicitor. Very good advertising & promotion for my house. Really pleasant and friendly people to deal with. More accurate assessment of the house value, without exaggerating the value in order to get my custom, which I found refreshing.
Thank you Rose, that's fantastic to hear.
5/5
TrustpilotGreat in a difficult deal
Great in a difficult deal.Lak Singh was a constant source of reassurance and good ideas to make sure the sale went through correctly.
That's great to hear, thank you Alfie.
5/5
TrustpilotA big thanks to Natalie!
A big thanks to Natalie for being so well organised and making sure the process went smoothly. 10/10 !
Thank you Nick, that's great to hear.
5/5
TrustpilotNatalie is very helpful
Natalie is very helpful - always prompt in replying and assist us with the different matters in moving in! Would highly recommend!
That's great to hear, thank you Bacholas.
5/5
TrustpilotKeatons Bow
We recently rented out our house with Keatons Bow. Shaun & Natalie were incredibly helpful & professional and made the process very easy.
That's great to hear, thank you Sharon.
5/5
TrustpilotLauren has been amazing with us
Lauren has been amazing with us! The only estate agent I had I would recommend! Thank you Lauren!
That's great to hear, thank you Igea.
5/5
TrustpilotChloe was very friendly and very…
Chloe was very friendly and very responsive. Helped make our move a smooth and stress free process.Thanks Keatons!
Thank you Tasha, that's great to hear.
5/5
TrustpilotThe staff at Keatons are excellent.
The staff at Keatons are excellent. The tenancy process was clear, transparent and it went smooth. Special thanks to Matthieu and Natalie.
That's great to hear, thank you for your review.
5/5
TrustpilotThank You x
Big shout out to the team at Keatons. Such amazing service, Lauren and Charlotte were so friendly and thorough with everything.
That's great to hear, thank you Abi.
5/5
TrustpilotThe whole team at Keaton's has been…
The whole team at Keaton's has been exceptionally professional and helpful throughout the whole process. Natalie Craddock in particular has gone above and beyond to help my partner and I with every little detail, and after moving house more than 10 times now, it has been very refreshing to have such a swift and smooth transition into the new place. Thank you!
That's great to hear, thank you Oliver.
5/5
GoogleOJ in Deptford was on it and helpful - top bloke.
That's great to hear, thank you for your review Aaron.
5/5
Trustpilotwonderful experience
Marissa was friendly, efficient and honest throughout the process. Although my offer wasn't accepted, I've had a lovely experience with her.
That's great to hear, thank you for your review Chelsea.
5/5
TrustpilotGurpreet of Keatons
Gurpreet of Keatons just arranged the repainting of the bathroom ceiling in our flat. His polite and efficient response should be noted. I had to contact him several times about this and every time he dealt with my enquiry professionally and competently. The company he chose did an excellent job.
Glad to hear this, thank you for your review Richard.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
The Trusted Agent 2026 results for Keatons, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Tell us what you need and we'll put you in touch. Keatons hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
Yes. Keatons won Gold in The Trusted Agent 2026 awards.
