Every review we hold for the London office, from every platform, shown as written. First names only.
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5/5
TrustpilotHelpful agent - Marta
Keatons contacted me promptly about a lovely rental flat in my budget and search area and Marta (the agent) was very helpful at the viewing, providing an honest and helpful advice about our potential offer (which was accepted). Very smooth process thanks in large part to her.
JC Β· 10 June 2024
Agent replied Β· 13 June 2024
Thank you for your kind review.
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5/5
TrustpilotGreat service
Great service, everything went smooth an quickly thanks to Luke!
Mauricio Β· 18 October 2023
Agent replied Β· 13 June 2024
Thank you Maricio, that's great to hear.
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5/5
GoogleJay Izzet and his team at Keatons Deptford have just taken us through a successful sale. Staff members Nathan Matthews and Hollie Faint did an excellent job of ensuring that issues were dealt with in a timely manner. Keatons gave us confidence at every stage of the process that the sale would be well managed. We would have no hesitation in recommending the company.PositiveResponsiveness, Quality, Professionalism, Value
Pam Β· 21 June 2020
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5/5
TrustpilotNatalie was very helpful andβ¦
Natalie was very helpful and understanding to our questions! Very glad to have corresponded with her
Maria Β· 4 May 2023
Agent replied Β· 13 June 2024
That's great to hear, thank you Maria.
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5/5
TrustpilotMichael Logan was an excellent lettingsβ¦
Michael Logan was an excellent lettings consultant, helping us during all the process.
Enrique Β· 28 July 2023
Agent replied Β· 13 June 2024
Thank you Enrique, that's great to hear.
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5/5
TrustpilotWhen renting the house
When renting the house, Alex was very receptive and always answered the questions I had π. He helped us throughout the rental process π
Victoria Β· 11 July 2022
Agent replied Β· 24 August 2024
Thank you for your review Victoria, that's great to hear.
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5/5
TrustpilotKeatons have been fabulousβ¦
Keatons have been fabulous with our property. We dealt with Will. He was very helpful and efficient, always ensuring communication was frequent throughout the process.
Abi Β· 24 May 2022
Agent replied Β· 24 August 2024
Thank you for your review Abi, that's great to hear.
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5/5
TrustpilotGreat experience
Ryan and Alex were so helpful during the process. They were really approachable and caring and answered all my questions patiently.
Zeynep Β· 8 November 2022
Agent replied Β· 13 June 2024
Thank you for your kind review, that's great to hear.
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5/5
TrustpilotLuke Bell looked after us from theβ¦
Luke Bell looked after us from the beginning. There was no pressure from him from the start, just an open and honest conversation.
Friend Β· 15 August 2022
Agent replied Β· 13 June 2024
That's great to hear, thank you for your review.
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5/5
TrustpilotNatalie
Natalie was very helpful with arranging the tenant checkout process. She answered emails promptly and was also super helpful over the phone. Highly recommend π
George Β· 12 May 2022
Agent replied Β· 24 August 2024
Thank you for your kind review George, that's great to hear.
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5/5
TrustpilotGood property management
Having moved recently in a flat found with Keatons, I would like to acknowledge Jay Smithβs prompt help in resolving any issues Iβve encountered with the flat, which usually happens at the beginning of all tenancy. Jay takes the issues seriously and tries to be as accommodating as possible when managing the property. I do recommend!
Marine Β· 23 November 2023
Agent replied Β· 13 June 2024
Thank you Marine, that's great to hear.
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4/5
TrustpilotLauren from Deptford was very helpfulβ¦
Lauren from Deptford was very helpful in our renting process and made everything as clear as possible. I would recommend this company.
Sid Β· 16 September 2022
Agent replied Β· 13 June 2024
Thank you for your kind review Sid.
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5/5
TrustpilotOJ Aksu was very professional
OJ Aksu was very professional, reassuring and knowledgable. He gave me good advice and referred me to a mortgage broker.
D Β· 30 November 2022
Agent replied Β· 13 June 2024
Thank you for your review, that's great to hear.
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5/5
TrustpilotLuke was able to help us secure aβ¦
Luke was able to help us secure a property in short notice and kept on top of communicating with the landlord.
Basim Β· 12 October 2022
Agent replied Β· 13 June 2024
Thank you for your kind review Basim.
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5/5
TrustpilotGreat experience
Luke was very helpful during the process. The team was really approachable and caring and answered all my questions patiently.
Maruti Β· 13 November 2022
Agent replied Β· 13 June 2024
Thank you Maruti, that's great to hear.
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5/5
TrustpilotElliot has been brilliant!
We have finally managed to buy our first home and couldnβt be happier. Thank you Elliot for all your hard work.
Joshua Β· 6 October 2022
Agent replied Β· 13 June 2024
Glad to hear Elliot was able to assist you in purchasing your first home.
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5/5
TrustpilotBilly has been extremely helpful toβ¦
Billy has been extremely helpful to help us find our first home. Thank you!
Richard Β· 30 May 2023
Agent replied Β· 13 June 2024
Thank you Richard, that's great to hear.
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5/5
TrustpilotGreat communication
Moved into a property in Deptford this week and Lauren has been very communicative and helpful the whole way. Thank you!
Erin Β· 30 September 2022
Agent replied Β· 13 June 2024
Thank you for your kind review Erin.
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5/5
TrustpilotMoving to London
Both me and my boyfriend were looking to relocate to london from Ireland. Lauren wood was a pleasure to deal with. She made the move very smooth and pleasant. We were unable to fly over to view the house so she arranged a virtual viewing until we could get flights. She was beyond helpful and answered every question quick and efficiently. I couldnβt recommend keatons and her services enough.
Enya Β· 29 September 2022
Agent replied Β· 13 June 2024
Thank you for your kind review Enya.
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5/5
TrustpilotNatalie Craddock
Natalie at Keatons was excellent to deal with when I was looking to find new tenants for my property. She replied to emails very quickly and ensured all of my requirements were met, as well as being very professional and easy to work with.
CN Β· 10 July 2024
Agent replied Β· 24 August 2024
That's great to hear, thank you for your review.
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5/5
GoogleRecently rented a flat from Keatons. Charlotte in particular was very helpful and friendly throughout the process. We were very happy with the whole experience
Joe Β· 16 April 2025
Agent replied Β· 10 December 2024
That's great to hear, thank you Joe.
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5/5
GoogleGreat experience with Charlotte at the Deptford office, was very helpful and transparent across the whole process of viewing and moving into a new rental
Oscar Β· 16 April 2025
Agent replied Β· 10 December 2024
That's great to hear, thank you Oscar.
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5/5
TrustpilotLovely manner and no nonsense!
Abiβ in the Bow office was incredibly helpful when I was looking to purchase my first home. Such a lovely manner and didnβt come up with any nonsense. She was a breath of fresh air, particularly after I had experienced quite the opposite from other agencies. Sheβs a credit to the company. Iβm in the middle of the process now and have found other agents at the office helpful too. Thank you.
Sophia Β· 18 May 2022
Agent replied Β· 24 August 2024
Thank you for your kind review Sophia.
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5/5
TrustpilotEfficient
Lauren at Keatons was nice and professional throughout the process, the viewing was arranged quickly and efficiently. Property is lovely
BΓ‘lint Β· 31 October 2022
Agent replied Β· 13 June 2024
That's fantastic to hear, thank you for your review Balint.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.