Trusted Agent profile Β· London

Keatons London reviews

β˜…β˜…β˜…β˜…β˜… Excellent

1,821 reviews across 3 platforms

Albury Corner, 186A Deptford High Street, London, SE8 3PR

Part of Keatons, see every office.

Keatons's office in London, at Albury Corner, is rated 4.9 out of 5 across 1,821 reviews on three platforms, including 286 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards, one of five awards Keatons won in 2026.

Google logo

4.8 / 5

286

Reviews on Google

This office

Facebook logo

3.4 / 5

22

Reviews on Facebook

Business-wide

Trustpilot logo

1,513

Reviews on Trustpilot

Business-wide

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Awards

The Trusted Agent 2026 results for Keatons, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Trustpilot

Outstanding service from Danielle Smith

Danielle Smith provided my wife and I with an outstanding service as we were finalising our tenancy agreement at a property in Wanstead a few weeks ago. Danielle was always very thorough, professional and supportive in the way she carried out her role.

Camilous Β· 22 June 2022

Agent replied Β· 24 August 2024

Thank you Camilous, that's fantastic to hear.

5/5

Trustpilot

Thank you Michael and Mark!

Michael and Mark were really helpful, provided us with timely information and were really clear on next steps. Thank you!

Harriet Β· 16 April 2024

Agent replied Β· 13 June 2024

Thank you Harriet, that's great to hear.

5/5

Google

I would most definitely recommend Keatons to my friends and Family, They have excellent communication and customer service skills. Nia, in particular, has been an absolute delight to speak with 😊. …

John Β· 2 September 2025

Agent replied Β· 9 September 2025

Dear John, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, As

5/5

Trustpilot

Great experience with Keatons

Had such a good experience getting our new flat through Keatons! Luke Bull made the process so easy and smooth and answered our millions of questions! Highly recommend going with the Keatons team :)

Meghan Β· 8 May 2023

Agent replied Β· 13 June 2024

Thank you Meghan, that's great to hear.

5/5

Trustpilot

Viewing experience

The sales consultant OJ Budak was excellent. He let us take our time to view the property and answered our questions effectively. Hopefully once we have an offer on our property we plan to put in an offer on the viewed property.

Jo Β· 20 July 2022

Agent replied Β· 15 June 2024

That's great to hear, thank you Jo.

5/5

Trustpilot

Great experience

Michael Logan was a great help in securing us a property. Very transparent, prompt with responses, and offered valuable advice!

Customer Β· 10 April 2024

Agent replied Β· 13 June 2024

Thank you for your kind review, that's great to hear.

5/5

Trustpilot

Thank you Alessandro for your help with…

Thank you Alessandro for your help with viewing and finalizing the rental property and helping us negotiate and get the best deal!

Tanvi Β· 1 March 2024

Agent replied Β· 13 June 2024

That's great to hear, thank you Tanvi.

5/5

Google

I had an excellent experience with Keatons, Deptford. Andrew was excellent and kept me well informed. I would describe him and the rest of the team as efficient, trust-worthy and professional. The photographers also did an excellent job. Keatons rates were cheaper than other competitors therefore really great value.PositiveQuality

Jenny Β· 21 June 2021

Agent replied Β· 20 June 2024

That's fantastic to hear, thank you Jenny.

5/5

Trustpilot

Thank you Justine for all your efforts…

Thank you Justine for all your efforts and help on getting things sorted quickly and facilitate our move into our new house. Your help was valuable

Martina Β· 30 November 2023

Agent replied Β· 13 June 2024

That's great to hear, thank you Martina.

5/5

Trustpilot

Great experience with Keatons Bow

Great experience with Keatons Bow, the team were very attentive and made the renting process easy and stress free.Shout out to Justine who was incredibly helpful.

Peter Β· 30 November 2023

Agent replied Β· 13 June 2024

That's fantastic to hear, thank you Peter.

5/5

Trustpilot

Great service

Thank you to Natalie and the team at Keatons for finding our tenants and for progressing the necessary documentation quickly. Natalie was very efficient in her responses and provided a high level of service.

Gurdeep Β· 27 April 2023

Agent replied Β· 13 June 2024

Glad to hear Natalie could help you Gurdeep.

5/5

Trustpilot

Luke made it a super easy process for…

Luke made it a super easy process for us with clear instructions of what we needed to organize before moving!

Eli Β· 4 April 2024

Agent replied Β· 13 June 2024

That's great to hear, thank you Eli.

5/5

Trustpilot

Great experience

It has been a great experience thus far with Keatons Estate agency. Big thank you to Lauren Wood who helped us to source this beautiful property we currently live in. Great customer service and smooth transaction. Well done .

Victoria Β· 31 October 2022

Agent replied Β· 13 June 2024

That's great to hear, thank you Victoria.

5/5

Trustpilot

Mr Luke Bull was very helpful giving us all the information and step to follow in order to get a new home to rent.

Mr Luke Bull was very helpful giving us all information and helping to go through our process with renting our new home. Very professional and excellent customer service.Elizabeth & Kujtim

Elizabeth Β· 14 August 2023

Agent replied Β· 13 June 2024

Glad to hear this, thank you Elizabeth and Kujtim.

5/5

Trustpilot

Charlotte was a great agent

Charlotte was absolutely great in showing me the house by video which led me to rent it. 5/5 stars!

Bauan Β· 17 April 2024

Agent replied Β· 13 June 2024

Thank you Bauan, that's great to hear.

5/5

Trustpilot

Tarik and Chloe were both really…

Tarik and Chloe were both really punctual with emails etc and always available to help with questions. Tarik did the viewings on the property and was really helpful throughout the whole process, gave lots of useful info etc. Thanks both!

Caitlin Β· 27 August 2022

Agent replied Β· 13 June 2024

That's great to hear, thank you Caitlin.

5/5

Trustpilot

Everything has been smooth and well put…

Everything has been smooth and well put together. Luke has been very helpful and always prompt with responses. Highly recommend!

Chloe Β· 18 March 2024

Agent replied Β· 13 June 2024

Thank you Chloe, that's great to hear.

5/5

Trustpilot

Elza Kapitanska was great

I recently used Keatons to rent a property. Service was great, Elza Kapitanska was always fast to respond to any queries I had and helped me solve them.

Silvia Β· 18 September 2023

Agent replied Β· 13 June 2024

That's great to hear, thank you Silvia.

5/5

Trustpilot

Easy and smooth process

Working with Luke Bull was great. He made our house hunting easy. He help my partner and I find the perfect place for us. Thank you again.

Marius Β· 11 October 2023

Agent replied Β· 13 June 2024

Thank you Marius, that's great to hear.

5/5

Trustpilot

Luke and Natalie were a great help with…

Luke and Natalie were a great help with moving, found us a lovely place within our budget fast 😌

Abi Β· 5 April 2024

Agent replied Β· 13 June 2024

Thank you Abi, that's great to hear.

5/5

Trustpilot

Lots of help from Mrs Charlotte Hill

Mrs. Charlotte Hill has been extremely helpful and making moving house with Keatons a pleasant experience. Providing support, responding promptly and in a friendly manner to my enquiries, I definitively recommend working with her!

Joana Β· 25 March 2023

Agent replied Β· 13 June 2024

Thank you Joana, that's fantastic to hear.

5/5

Trustpilot

Great experience

My friends and I were looking for a 5 bedroom house to rent, and after enquiring about a Keatons property was simple and straightforward. Lauren Wood was extremely responsive and helpful throughout and there were no issues at all.

Louie Β· 26 September 2022

Agent replied Β· 13 June 2024

That's great to hear, thank you for your review Louie.

5/5

Trustpilot

Barabas B

We choosed Keatons to help us to find a new flat. Lauren and her team was extremely helpful and find us exactly that flat we were looking for. The whole procedure (paperwork deposit) are really correct. Great company great people.

BarabΓ‘s Β· 1 August 2022

Agent replied Β· 15 June 2024

Thank you Barabas, glad to hear that Lauren could help you.

5/5

Google

Sean has been very helpful throughout the entire process. Genuine pleasure to have him as my estate agent!

Serbetso Β· 16 April 2024

Agent replied Β· 20 June 2024

That's great to hear, thank you Serbetso.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Keatons London

Has Keatons won any awards?

Yes. Keatons won Gold in The Trusted Agent 2026 awards.

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