5/5
TrustpilotMarta!
Marta was so incredibly kind and helpful! Process was quick and easy, couldn’t recommend her enough
Agent replied · 24 August 2024
That's great to hear, thank you Daniel.
Trusted Agent profile · London
Keatons London reviews
★★★★★
1,821 reviews across 3 platforms
Albury Corner, 186A Deptford High Street, London, SE8 3PR
Part of Keatons, see every office.
Keatons's office in London, at Albury Corner, is rated 4.9 out of 5 across 1,821 reviews on three platforms, including 286 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards, one of five awards Keatons won in 2026.
286
Reviews on Google
This office
22
Reviews on Facebook
Business-wide
1,513
Reviews on Trustpilot
Business-wide
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Tell us what you need and we'll put you in touch. Keatons hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
Awards
The Trusted Agent 2026 results for Keatons, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotThank you Matthieu
The viewing and renting including the contract experience were extremely smooth. Matthieu was the agent that serve me for the viewing, he is very helpful and polite. Showing and helping me on what I requested for. It was great to have him.
Agent replied · 13 June 2024
That's great to hear, thank you for your review Roman.
5/5
TrustpilotWorking with Oscar and Danielle was a…
Working with Oscar and Danielle was a pleasure, the whole process felt seamless from start to finish. Would certainly recommend.
Agent replied · 13 June 2024
Thank you Harry, that's great to hear.
5/5
TrustpilotRichard was such a lovely agent to work…
Richard was such a lovely agent to work with, he went out of his way to introduce us to properties out of the search. Always prompt with replies and a man of his words. You truly made the journey a bliss! Thank you!
Agent replied · 13 June 2024
That's fantastic to hear, thank you for your review Sharlene.
5/5
TrustpilotMarta Rodriguez was extremely helpful…
Marta Rodriguez was extremely helpful for us, and helped us find a great place!
Agent replied · 23 October 2024
Thank you Bouke, that's great to hear.
5/5
TrustpilotHelpful and efficient!
I’d like to thank Oscar Pace from Keatons for being so helpful, kind and efficient!A very helpful and efficient team that made sure all the needs and issues were addressed and solved.A brilliant, helpful and very professional team!!
Agent replied · 13 June 2024
Thank you for your kind review Shivani.
5/5
TrustpilotHuge thank you to Hugo & Shaun
Huge thank you to Hugo & Shaun, they were very patient and approachable. We will definitely be using Keatons again.
Agent replied · 13 June 2024
Thank you Leah, that's great to hear.
5/5
TrustpilotThank you so much Billy & Rebecca for…
Thank you so much Billy & Rebecca for helping us with the move and having so much patience for the paperwork and making everything possible in such a short period of time. Really appreciate all your effort and time!
Agent replied · 13 June 2024
I'm glad to hear they could help you, thank you Dee.
5/5
TrustpilotWe recently moved into our new flat
We recently moved into our new flat, and the people at Keatons could not have been more helpful! Huge thanks to Lauren for all of her hard work. We’re so happy with the service we received, and very happy in our new home!
Agent replied · 13 June 2024
That's great to hear, thank you Edward.
5/5
TrustpilotDean was a breath of fresh air when…
Dean was a breath of fresh air when helping me find a property in Mile End. I would highly recommend.
Agent replied · 13 June 2024
That's great to hear Jasmine.
5/5
TrustpilotLak the man!
Had a really great experience, huge shout out to Lak who helped me a lot during this entire process! He really is the man!
Agent replied · 13 June 2024
Thank you Deva, that's great to hear.
5/5
TrustpilotA great real estate agency
Keaton's listing of the house, particularly the numerous and professional photos, really encouraged me to view it, which then lead me to buy it. OJ and Jon were super responsive and helpful in getting this purchase across the line.
Agent replied · 13 June 2024
That's great to hear, thank you for your kind review.
5/5
TrustpilotKeatons - Your Apartment guide in London
Finding and moving into an appropriate apartment through Keatons has been seamlessly. I would especially like to thank Luke from the team, who took extra effort at every stage to make sure we are well informed and that things work out on time
Agent replied · 13 June 2024
That's great to hear, thank you for your review Vedant.
5/5
GoogleAll the people we've dealt with at Keatons have been really nice and genuine folks. Super helpful and friendly and also professional and get stuff done properly. Lauren, Charlotte, Jay and Monique were really cool helping sort out our new place in Deptford. Thanks guys!
Agent replied · 20 June 2024
That's fantastic to hear, thank you for your review Ben.
5/5
Trustpilot5 star- recommend highly
Luke was a star throughout the whole process. Very responsive, polite and helpful, exactly what you need when dealing with moving. Would definitely recommend him and the wider Keatons agency.
Agent replied · 13 June 2024
Thank you for your review Bethany, that's great to hear.
5/5
TrustpilotLuke was excellent helping me find a…
Luke was excellent helping me find a property to rent given the current market conditions! The experience was smooth and quick, all we need as a future tenant. Highly recommend!
Agent replied · 13 June 2024
Thank you for your kind review Marine.
5/5
TrustpilotDanielle and Billy are awesome!
Danielle and Billy made mine and my flat mate's experience with Keaton very smooth. Frequent and accurate communication was helpful and reassuring throughout the process of finding our place. Thank you!
Agent replied · 13 June 2024
That's great to hear, thank you for your review Ben.
5/5
TrustpilotCustomer service
They have amazing customer service at Keatons. I mainly dealt with Will and it was a pleasure to have him arrange viewings for me & go out his way to go the extra mile to accommodate to my schedule.
Agent replied · 13 June 2024
Thank you for your kind review Samora.
5/5
TrustpilotI would like to thank Luke and Elza…
I would like to thank Luke and Elza very much for helping me find an apartment. They were very helpful and kind and the whole procedure of renting an apartment went in a very nice atmosphere.
Agent replied · 13 June 2024
That's great to hear, thank you Maddie.
4/5
TrustpilotJustine has been really helpful…
Justine has been really helpful throughout our process! Very quick to respond to things on email and phone - thank you very much.
Agent replied · 13 June 2024
That's great to hear, thank you Alice.
5/5
TrustpilotHonest and Professional team
We recently found our new home in East London with Danielle Smith and Riaz Sobany from the Keaton Team while searching for a home in East London. The process was straightforward, and their approach was professional yet friendly. They were open and honest throughout, making the experience smoother. I appreciate their assistance and would recommend them to those looking for a new home in east London :). The Keatons will be our agents, and I'm sure we'll have a smooth experience throughout our tenancy,
Agent replied · 13 June 2024
That's great to hear, thank you Rozbeh.
5/5
TrustpilotAmazing Service!
Keatons was a massive help finding us a home to rent. Lauren Wood went above and beyond for us and we couldn’t be more grateful. The process was swift with no hassle, especially given that as I was operating from overseas. Couldn’t recommend enough!
Agent replied · 24 August 2024
Thank you Abigail, that's great to hear.
5/5
TrustpilotExcellent service from Justine at Keatons
Justine was wonderful throughout the process of renting with Keatons. She was prompt, great communication and went above and beyond to advise on specific aspects of my application.
Agent replied · 13 June 2024
Thank you for your review.
5/5
GoogleBoth Charlotte and Natalie were brilliantly helpful and responsive, and they efficiently dealt with any queries we had. Overall we were very happy with Keatons and their service and would recommend them to friends.
Agent replied · 20 June 2024
That's fantastic to hear, thank you for your review Eva.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Keatons London
Has Keatons won any awards?
Yes. Keatons won Gold in The Trusted Agent 2026 awards.
