Trusted Agent profile · London
★★★★★
1,821 reviews across 3 platforms
Albury Corner, 186A Deptford High Street, London, SE8 3PR
Part of Keatons, see every office.
Keatons's office in London, at Albury Corner, is rated 4.9 out of 5 across 1,821 reviews on three platforms, including 286 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards, one of five awards Keatons won in 2026.
286
Reviews on Google
This office
22
Reviews on Facebook
Business-wide
1,513
Reviews on Trustpilot
Business-wide
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
TrustpilotThank you to Elza and Riaz who have…
Thank you to Elza and Riaz who have been really very helpful over the last couple of months as we move into our new rental. From Ellie Velvet and Mia.
Thank you Ellie, that's great to hear.
4/5
TrustpilotOscar Pace was very helpful
Oscar Pace was very helpful and friendly in manner. Although we did not find a property with this agency, Oscar frequently kept in touch and listened to my preferences and sent over improved options each time we communicated.
Thank you for your kind review Saf.
5/5
TrustpilotMarta is the best agent
This agency is very good, fast responsive and caring for customers. Marta was amazing, she was very invested in our needs and concerns. She is very good in what she does.
Thank you for your kind review Laura.
5/5
TrustpilotLuke was very responsive when we needed…
Luke was very responsive when we needed help through our housing process
That's great to hear, thank you Rachael.
5/5
TrustpilotOscar has been absolutely amazing…
Oscar has been absolutely amazing securing a dream flat for us. He has been excellent through the process, always answering questions promptly. Oscar has made our experience a breeze and would recommend him and Keatons to everyone. Thank you Oscar!
That's fantastic to hear, thank you for your review Daniel.
5/5
TrustpilotNatalie has been a great help when it…
Natalie has been a great help when it comes to swapping tenants in the middle of a tenancy!
Thank you Roman, that's great to hear.
5/5
TrustpilotMyself and my partner Tommy had a great…
Myself and my partner Tommy had a great experience at Keatons. We had a wonderful Lady called Elza who assisted us throughout the whole process. It was seamless and very easygoing which was a relief as we are not used to renting!! She explained everything to us and was very fast at replying which I really appreciated. Would really reccommend Keaton’s and Elza! Thanks again:)
That's fantastic to hear, thank you Alannah.
5/5
Trustpilot5 stars
Tarik and Toni were absolutely excellent throughout the whole process. Always responsive and never pushy. We would definitely use Keatons again!
Thank you for your kind review Ross.
5/5
TrustpilotFast house sale
Keatons delivered on what was required.House sold incredibly quickly and their client service throughout was professional and friendly.Quick shout out to Lak Singh and Jon Taylor who were amazing !
Thank you Maurice, that's great to hear.
5/5
TrustpilotI highly recommend
I highly recommend. Renting an apartment is done in a nice atmosphere and everyone is very helpful. In particular, I would like to thank Luke who was always ready to answer my question and very helpful.
Thank you for your kind review Maddie.
5/5
TrustpilotKeatons in Deptford are an amazing team
Keatons in Deptford are an amazing team - when I had an issue with my flat they sorted it out quickly - highly recommended. Special thanks to Natalie Craddock.
Thank you Dan, that's great to hear.
5/5
TrustpilotOscar was a great help
Oscar was a great help - kept me up to date and gave honest assessments of the benefits and drawbacks of each property
Thank you Alex, that's great to hear.
5/5
TrustpilotVery happy with Natalie Craddock at Keatons in Deptford
Natalie Craddock recently handled a tenancy renewal for a property. Natalie has been very proactive, helpful, responsive and paid attention to detail.
Thank you for your kind review Yorgos.
5/5
TrustpilotBilly is the best!
Billy Billy Billy! Billy has made our entire buying process the most seamless process ever. From our first viewing, to putting an offer, to exchanging. He’s not only been really honest about how things work, but he’s been so kind and have allowed us to come back to the property and view It endless times. He gave me number so anytime I had any questions or concerns, I could text messages right away, and he got back to us immediately! He even let us view the property again on his day off. He basically held our hand the entire time, which we needed! As first time home buyers there is so much stress and anxiety that goes into the process, and he really took this all away. I wish we could buy another house just to work with Billy again. We can’t wait to show him what we do to our new home and will be forever grateful for all his help!
That's fantastic to hear, thank you Emily.
5/5
TrustpilotAs a expat landlord this was a quick…
As a expat landlord this was a quick and painless process thanks to Keaton investing in IT which made the paperwork and communication much easier than other lettings agencies that I have dealt with.
That's great to hear, thank you Tim.
5/5
TrustpilotGreat start
Oscar Pace was great throughout the process - very responsive and brought a great clarity of communication with him. Made a potentially stressful and confusing time far easier than it might have been elsewhere
Thank you Myles, that's great to hear.
5/5
TrustpilotReliable and Efficient Agents
The team at Keaton’s were very helpful, efficient, and answered all queries quickly. Billy and Natalie were very helpful and made the letting process smooth and straightforward. I would recommend Keatons to friends and family.
Thank you for your kind review Jessica.
5/5
TrustpilotOne of the most fluent experience I had…
One of the most fluent experience I had while hunting for a house. Luke was great and very helpful. He helped us with the viewing and was continuously in touch with us to highlight and solve any issues.
Thank you Archit, that's fantastic to hear.
5/5
TrustpilotKeatons helped us find a great place to…
Keatons helped us find a great place to rent, and Marta was very responsive and helpful throughout the entire process. Very professional agency.
Thank you for your kind review Gabriel.
5/5
TrustpilotLak Singh Bow Office
Lak Singh from the bow office was extremely helpful when showing me around properties. He was happy to go the extra mile and communicated very promptly. I would definitely recommend them to anyone looking looking for a property to buy. Thank you Lak
That's great to hear, thank you for your review Sapriya.
5/5
TrustpilotThe team at Keatons have been amazing…
The team at Keatons have been amazing in helping us find and finalise our tenancy, for our new flat. Elza Kapitanska has been particularly helpful and very on it throughout the process!
That's great to hear, thank you Jake.
5/5
TrustpilotVery helpful with lettings
Looked for a rental and the Keatons Bow team was great. Shout out to Luke who was on call throughout.
Thank you for your kind review Luke.
5/5
TrustpilotHad a great experience looking for a…
Had a great experience looking for a new flat. Particular thanks to Oscar who was communicative and consistently helpful throughout our search.
Thank you Will, that's great to hear.
5/5
TrustpilotKeatons
Hugo showed me around a property and was extremely attentive and friendly. His colleague Marta was also brilliant.
Thank you Jake, that's great to hear.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
The Trusted Agent 2026 results for Keatons, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Tell us what you need and we'll put you in touch. Keatons hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
Yes. Keatons won Gold in The Trusted Agent 2026 awards.
