Trusted Agent profile · London
★★★★★
1,821 reviews across 3 platforms
Albury Corner, 186A Deptford High Street, London, SE8 3PR
Part of Keatons, see every office.
Keatons's office in London, at Albury Corner, is rated 4.9 out of 5 across 1,821 reviews on three platforms, including 286 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards, one of five awards Keatons won in 2026.
286
Reviews on Google
This office
22
Reviews on Facebook
Business-wide
1,513
Reviews on Trustpilot
Business-wide
Tell us what you need and we'll put you in touch. Keatons hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
The Trusted Agent 2026 results for Keatons, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
TrustpilotGreat experience
Great experience. Out of all the agents I dealt with in London in this trying time in the rental market, Lauren Wood was by far the best. Once I connected with her, I had a home within 2 viewings. Professional and diligent, have recommended Keatons Deptford to friends.
That's great to hear, thank you Anna.
5/5
TrustpilotLaureen Cannon is the most efficient…
Laureen Cannon is the most efficient property manager. she respond every information immediately.
5/5
TrustpilotNatalie helped me in dealing with all…
Natalie helped me in dealing with all of the administrative aspects before the start of the new tenancy. Throughout the process Natalie promptly responded to emails, keeping me informed about various updates Referencing, Legal documentation & Future Invoicing etc. Her clear and concise communication fostered a transparent and collaborative relationship. Documents related to the property were well-organized and easily accessible. Overall, my experience with Keaton’s has been positive, and I appreciate Natalie’s efforts in addressing questions/concerns promptly and efficiently, fostering a positive tenant experience. Thank you!
Thank you Ranjeet, that's fantastic to hear.
5/5
TrustpilotGreat experience with the help of Justine
My best friend and I had a great renting experience with Keatons. Justine Reynolds was incredibly helpful, efficient and made our renting process very straight forward and ensured that we were kept up to date at all times!
Glad Justine was able to help you.
5/5
TrustpilotCheers Oscar for all your help
Working with Oscar to secure a house to rent for myself and my housemates has been such a smooth and positive experience. Unlike other letting agents we’ve felt with, Oscar has been helpful, accessible and communicative. Massive thanks - highly recommend
Glad to hear of your experience, thank you Matthew.
5/5
TrustpilotMarta was great
Marta was great, she knew loads about the property and was really honest and helped us get our offer in quickly and move in very fast as we were on a tight deadline!
That's great to hear, thank you Ellie.
5/5
TrustpilotGreat service from Justine Reynolds
Justine Reynolds has been great, she's been super helpful and friendly, her communication has been excellent and has made the process of navigating the daunting rental housing system much smoother. I would definitely recommend her and Keatons.
That's fantastic to hear, thank you Eman.
5/5
GoogleNia from Keatons helped me in my flat search and she was great! Really friendly and professional, followed up when she said she would and checked in throughout the whole process, even once I was handed over to a tenancy coordinator. Highly recommend.
Thank you Merryn, that's fantastic to hear.
5/5
TrustpilotGreat communication and attention to details
Sean made the buying process incredibly smooth, communication has been constant and clear at all times, would definitely recommend them
That's great to hear, thank you for your review Bianca.
5/5
TrustpilotQuick, easy and reliable
Very informative, reliable and friendly! Many thanks to Michael for easy and quick guidance to getting our lovely new flat and his colleague Mark, for doing the flat viewing.
Glad to hear this Stefan, thank you.
5/5
TrustpilotCan't recommend them highly enough
Can't recommend them highly enough - especially Lauren W. Helpful, communicative and friendly. I usually hate letting agents - all the other ones I've worked with make me want to pull my hair out - so I've got to give credit to Keatons for making everything so easy.
That's great to hear, thank you Charlie.
5/5
TrustpilotBest experience I've had with Lettings Agents
Marta is truly one of the nicest people I've ever met - she always quick to provide updates and always super open to any questions we had!COULD NOT RECOMMEND HER MORE!!!
Thank you for your kind review.
5/5
TrustpilotThanks Keatons (and in particular Rose)
We've just signed a lease through the Chatsworth Road branch and everything has been really smooth. A particular shout out to Rose who was so helpful from day 1 and always got back to us so quickly
That's great to hear, thank you Caitlin.
5/5
TrustpilotDean is very helpful and went the extra…
Dean is very helpful and went the extra mile to ensure I kept informed and ultimately got the asking price for me.
Thank you Samantha, that's great to hear.
5/5
TrustpilotGreat service
My experience with Keatons and specifically Lauren, has been great! She is very prompt and available. I did not have the chance to see the flat before moving in, so was slightly apprehensive but Lauren made sure it was at an acceptable standard before I moved in. Would definitely recommend!!
That's fantastic to hear, thank you for your review Fiona.
5/5
GoogleI've just used Keatons Deptford to find a rental property and found them all to be really helpful and professional. Special shout out to Lauren Wood who was really quick at responding to my queries and guided me through the whole process with a warmth and friendliness that made everything so much easier.PositiveResponsiveness, Quality, Professionalism
That's fantastic to hear, thank you for the review Donna.
5/5
TrustpilotNatalie Craddock did a fantastic job!
Natalie Craddock did a fantastic job, helping us to secure our rent price and provided excellent service!
Dear Holly, Thank you for leaving a 5* review.We look forward to seeing you again in one of our offices. Kind regards, Katie
5/5
TrustpilotExcellent service
Throughout the process, Mark Peavot has been professional, courteous and efficient.It has made finding the right property feel less stressful.We would recommend Keatons Kentish Town for anyone wishing to let, buy or sell a property.
That's great to hear, thank you Floyd.
5/5
TrustpilotLuke Bull has been great in helping us…
Luke Bull has been great in helping us with our prospective tenancy. Gave us lots of great info, was patient, and very communicative. Thanks Luke!
Glad to hear Luke was able to help you Szymon.
5/5
TrustpilotShaun Datngarm is excellent
Shaun is very good at what he does. He is patient and understood what I was looking for. He also helped me in negotiations and offering period process. Glad that I did business.
Thank you for your review.
5/5
TrustpilotProfessional and fought for our requests
Just began our tenancy and I'm very pleased with the new place. I want to say thanks to Oscar Pace, Steven Gadd and Elza Kapitanska for getting the apartment to the state we wanted it.Bow Office
Thank you Emil, that's great to hear.
5/5
TrustpilotGood property manager
I’ve used Keatons for over 7 years now. Always find them reliable. Corina Tohaneanu has been particularly good as a property manager: proactive, responsive and efficient.
Thank you William, that's great to hear.
5/5
TrustpilotGreat
Keatons have been great at quickly getting tenants into my flat and communicating regularly with me.Natalie Craddock and Justine Reynolds in particular have gone above and beyond, working hard to make the process even easier for everyone - thanks Natalie and Justine!
Thank you for your review, that's fantastic to hear.
5/5
TrustpilotGood service
Had a good service from Keatons in finding new tenants and all the administrative things arranged efficiently as always.Special thanks to Elza Kapitanska for an excellent job
Thank you for your kind review Angie.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. Keatons won Gold in The Trusted Agent 2026 awards.
Tell us what you need and we'll put you in touch. Keatons hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
