Trusted Agent profile · London
★★★★★
1,820 reviews across 3 platforms
Albury Corner, 186A Deptford High Street, London, SE8 3PR
Part of Keatons, see every office.
Keatons's office in London, at Albury Corner, is rated 4.9 out of 5 across 1,820 reviews on three platforms, including 286 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards, one of five awards Keatons won in 2026.
286
Reviews on Google
This office
22
Reviews on Facebook
Business-wide
1,512
Reviews on Trustpilot
Business-wide
Tell us what you need and we'll put you in touch. Keatons hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
The Trusted Agent 2026 results for Keatons, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
TrustpilotThanks to Justine for helping us to get…
Thanks to Justine for helping us to get the Nice flat we were hoping to get close to my daughter's school.Really liked the services they provided so help close our deal !!!Recommend to everyone looking for a property
That's great to hear, thank you Yousuf.
5/5
TrustpilotOscar was a amazing agent
Oscar was a great agent! He was extremely friendly and welcoming, understood what I was looking for, asked clarifying questions, and showed me some great properties that aligned with my interests. Highly recommend and will definitely use his services in the future. Thanks Oscar!
That's fantastic to hear, thank you Rochelle.
5/5
GoogleWe recently rented a flat in Deptford and Charlotte was wonderful. Extremely accommodating and informative throughout the whole process, we couldn’t have asked for better communication. A really stress-free process.
Thank you for your kind review Grace.
5/5
TrustpilotI would recommend Keatons to everyone…
I would recommend Keatons to everyone who searches a property to rent. Everything was smooth, the stuff is really nice and helpful. Special thanks to Billy and Natalie. Billy conducted my viewing and helped with signing process. Natalie helps me during my day-to-day quires. They are always ready to help.
That's fantastic to hear, thank you for your review Nikita.
5/5
TrustpilotI worked with Mark Peavot
I worked with Mark Peavot. He was great, really helpful and informative. And although we didn’t end up going with the flat he showed us (due to various personal circumstances), i would be very happy to work with him in the future!
Thank you Namrata, glad to hear this.
5/5
TrustpilotGreat service with an attentive team
We’ve been tenants for many years and can’t not fault the services from Keatons. Our property manager Steven has been excellent when we need assistance dealing with our requests promptly. We would like to extend your gratitude to all the team for the attentive support always given to us
That's fantastic to hear, thank you Roberta.
5/5
TrustpilotHugo & Shawn were fantastic!
Hugo & Shawn were fantastic, both super nice and answered all our questions when showing us around the property. Would highly recommend!
Thank you for your review Laura, that's great to hear.
5/5
TrustpilotGreat customer service
Natalie is always very responsive and a great liaison between us and the landlord.
5/5
TrustpilotThank you Oscar
Oscar was brilliant during the whole tenancy process - super helpful, quick and helped us secure a brilliant flat in Bow.Would recommend Keatons for people looking in the area.
That's great to hear, thank you for your review.
5/5
TrustpilotThanks Oscar :)
Oscar Pace was great while helping me search for a place. It was unfortunate that there was nothing available that fit our criteria, but Oscar was very proactive in sending us alternatives and checking in. Using WhatsApp also made the conversation much easier.
That's fantastic to hear, thank you for your review.
5/5
TrustpilotOscar Pace has been great.
Oscar Pace has been great.I have enjoyed working with Keatons in securing my new let. In particular I have found Oscar Pace to be very helpful and informative in dealing with my queries.I would have no problem in recommending Oscar and Keatons.
That's great to hear, thank you Steve.
5/5
TrustpilotNatalie Craddock helped with our…
Natalie Craddock helped with our tenancy renewal. She was professional throughout - very much recommended! :)
Dear Amelia, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma
5/5
TrustpilotMarissa has been so helpful
Marissa has been so helpful. We are purchasing in the area and she has been helpful with all our questions at every point to keep the wheels turning and helping us with our young first time buyer to help her feel happy with the big move. Thanks very much!
That's fantastic to hear, thank you for your review Novita.
5/5
TrustpilotGreat property manager experience!
Since moving into our rental property, our property manager Jay Smith has been amazing! He's always so lovely to deal with and is very quick to help us with any maintenance issues :)
Thank you Meghan, that's great to hear.
5/5
TrustpilotHave dealt with Natalie
Have dealt with Natalie , Shani and Lauren along with other staff members who rent out our property. Nothing is too much trouble and they follow up every concern or issue almost immediately. Thank you to you all for being courteous, helpful and solving many an issue effectively
Thank you for your kind review Joanne.
5/5
TrustpilotA seamless renting process
A seamless renting process. Billy was very helpful and quick to reply. The documents and referencing section was quite long compared to previous experiences but from viewing the property to having everything completed, it still only took 1 week.
Thank you Reece, that's great to hear.
5/5
TrustpilotOscar at Keatons, Professional and Proactive
Keatons Lettings Consultant Oscar has been extremely professional and proactive over the last couple of months. Nice and organized, he constantly reached out with new properties that totally matched our search criteria dispite a very difficult market. Very good experience, I recommend.
That's fantastic to hear, thank you Florian.
5/5
TrustpilotWe recently found a flat that we…
We recently found a flat that we absolutely love!! Mark from the Kentish Town branch assisted us through the whole process. He was super super helpful, and friendly. Finding a flat to rent in London is such a daunting process, however ours was really straightforward, thanks to Mark! Thanks so much Keatons :)
That's fantastic to hear, thank you for the review.
5/5
TrustpilotNeat and Clear Renting Process by Natalie
Natalie was clear on stated all the required information in the renting process, every single documents were neatly prepared and sent to me. It was an easy and quick renting service by her, she is helpful and kind to provide further information when I have question.
Thank you for your kind review Roman, that's great to hear.
5/5
GoogleI had a great experience finding a new place to let with Nia, would strongly recommend to anyone else!
Dear Nick, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Katie
5/5
TrustpilotThank you Alessandro!
Thank you Alessandro!I had a great experience with Alessandro in the whole moving process. He was professional, and accommodating, and connected me with the concerned point of contact after the move.Aman
Thank you for your kind review Mantraaman.
5/5
TrustpilotFriendly, Informative Team Found Us Our First Home!
Keatons offered a very professional service and we felt the relationship between us as buyers and the vendor we were purchasing from was very fair. Will, Ryan and Chloe did everything to help our purchase across the line and we would fully recommend Keaton's to other prospecting buyers
That's fantastic to hear, thank you Jack.
5/5
TrustpilotEnd of Tenancy
We have just completed our tenancy period in a flat managed by Keatons and the check-out process was very straightforward. Continual updates and support provided by Natalie Craddock were greatly appreciated.
Thank you for your kind review Luke.
5/5
TrustpilotLaureen Cannon is the most efficient…
Laureen Cannon is the most efficient property manager. she respond every information immediately.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Keatons, London won Gold; Keatons, London - Canary Wharf won Gold; Keatons, London - Bow won Gold; Keatons, London - Wanstead won Gold; Keatons, London - Shoreditch won Trusted Agent.
Tell us what you need and we'll put you in touch. Keatons hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
